2w
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Bachelor's degree in a technological or scientific field, fluency with Microsoft Windows, technical problem-solving and communication skills, customer-facing support experience preferred, English fluency, must hold valid US work authorization.
Zendesk, TeamViewer, Salesforce, Document360, Amazon Web Services, iMotions Lab, iMotions Online, Microsoft Windows, R, Python, Matlab, Varjo, HTC, Unity
2w
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
5d
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Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
3mo
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Sr Technical Support Representative II
Boston, Massachusetts, United States
$26-$42/hr OnsiteFull Time
1+ YOE1+ years technical support; Bachelor's preferred; strong communication; Windows and cloud proficiency; CJIS background check.
Windows, Microsoft Office, Cloud services, Mobile devices
2w
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
2mo
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Technical Support Specialist - AutoCAD Elec
Boston, Massachusetts, United States
$60k-$108k/yr OnsiteFull Time
6+ YOEProvide technical support for AutoCAD Electrical; 6+ years of industry experience; strong English communication; proficient with AutoCAD and AutoCAD Electrical; customer service oriented.
AutoCAD, AutoCAD Electrical
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
1mo
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Technical Support Assistant
Framingham, Massachusetts, United States
$25/hr OnsitePart Time
Experience troubleshooting computers and audiovisual equipment, supporting multi-user environments, and working with Windows 10/11 and Mac OS. Part-time evenings (Mon–Thu 4:00 PM–8:30 PM). Hiring contingent on successful CORI clearance; final candidates must provide sealed transcripts/certifications.
Windows 10, Windows 11, Mac OS
2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
2w
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Audition Technical Support Assistant
Boston, Massachusetts, United States
$17/hr HybridPart Time
Current Berklee student enrolled at least half-time with valid US SSN or valid visa status, 2.0+ GPA, familiarity with Zoom and audio interfaces, customer service/technical support experience preferred.
Zoom, Digital Audio Workstation (DAW)
2mo
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Technical Support Coordinator (Boston, MA)
Boston, Massachusetts, United States
OnsiteFull Time
Experience in technical support/IT helpdesk; MacOS familiarity; strong problem solving; experience with survey tools and data cleaning; clear, empathetic communication; able to lift 50 lbs; able to work independently in a distributed team.
3w
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Technical Support Assistant (Temporary)
Wellesley Hills, Massachusetts, United States
$20/hr OnsitePart Time, Temporary
Experience troubleshooting computers and audiovisual equipment, supporting Windows 10/11 and Mac OS, handling help-desk tickets, and providing courteous student/faculty support; strong oral and written communication.
Windows 10, Windows 11, Mac OS
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
3w
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
2mo
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Technical Support Engineer, PACS
Somerville, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor’s degree in IT/Healthcare Informatics or related field or equivalent experience; 5+ years IT support; 3+ years healthcare IT/PACS support; strong Windows/Linux, MSSQL, networking; PACS/RIS/HL7/EMR experience; cloud and scripting familiarity; ITIL-based processes; excellent communication and multitasking.
PACS, RIS, DICOM, HL7, EMR, Windows, Linux, MSSQL, Public Cloud, Scripting, SSRS, ITIL
2w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint