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61 technical support jobs at 39 companies in Rhode Island

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Technical Support Specialist
Newport, Rhode Island, United States
$75k-$100k/yr FieldFull Time
Detroit Defense: Integrates mission-critical systems and logistics for military platforms.
3+ YOE3+ years technical/help desk support in DoD, government, or complex environments; active DoD security clearance; ability to obtain NAVSEA AIT Level 1 within 15 days and Level 2 within 45 days; strong hardware/software/network troubleshooting; remote and on-site support experience.
Red Hat Enterprise Linux (RHEL), Windows Server, Windows Client, VMware, Ansible, Cisco, DoD Public Key Infrastructure, Aruba, CM Pro, Jira
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
APIs, webhooks, SQL, Bob, HTML, CSS
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
APIs, webhooks, SQL, HTML/CSS, HRIS, Bob
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
APIs, webhooks, SQL, HTML, CSS, HRIS, Bob
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Remote -Technology Tech & Sales Support
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
RemoteFull Time
Teleperformance
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical support for high-speed internet services, troubleshoot connectivity and device issues, manage inbound/outbound client communications, use web-based tools, meet remote internet requirements, and be 18+.
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Senior Technical Accountant
Oregon or Beaverton or Portland or United States or Asia or Europe or North America or Alabama or Alaska or Arkansas or Delaware or Georgia or Hawaii or Illinois or Iowa or Kentucky or Louisiana or Maine or Maryland or Mississippi or Missouri or Nebraska or Nevada or New Jersey or New Mexico or North Dakota or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or West Virginia or Wisconsin or Wyoming
$89k-$117k/yr RemoteFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOEPerform technical accounting research and apply U.S. GAAP for complex transactions; prepare analyses, journal entries, and documentation; support SEC reporting, SOX compliance; CPA and accounting degree preferred.
ERP
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HV Training and Technical Support Specialist (Remote)
California or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Utah or Vermont or Virginia or Washington or West Virginia or Wisconsin or Wyoming or Texas or Alaska or Arizona or Arkansas or Colorado or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas
$113k-$141k/yr RemoteFull Time
SOLV Energy
SOLV EnergyNasdaq: MWH: Builds and maintains utility-scale solar and energy storage infrastructure.
10+ YOE10+ years testing and commissioning experience, HS diploma/GED, demonstrated training ability, valid driver's license, CPR/First Aid, strong written/verbal English, ability to work on rotational on-call schedule, effective computer/system testing skills.
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Montana or Texas or United States or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine or District of Columbia
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Support and optimize Genesys Cloud, troubleshoot user issues, implement integrations (including EPIC EHR), collaborate with cross-functional teams, and ensure platform governance and compliance.
Genesys Cloud, EPIC EHR
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Technical Solutions Consultant (Pre/Post Sales)
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Skimmer
Skimmer: Providing business management software for pool service professionals.
Experience in solutions consulting or sales engineering for B2B SaaS, hands-on API/integration knowledge, pre- and post-sales support, strong technical and communication skills, and familiarity with trade verticals.
HubSpot, Intercom, Nooks, Attention, Claude, C#, .Net, MS SQL Server, Azure, Stripe, QuickBooks Pro
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ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Base Newport, Rhode Island, United States
$85k-$185k/yr OnsiteFull Time
Naval Surface Warfare Center Dahlgren Division
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOEOne year specialized experience in technology transfer or partnership coordination, analytical and communication skills, ability to negotiate agreements (e.g., CRADAs), and experience supporting collaborations with industry and academia.
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Technical Training Associate
Fridley or Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
HybridPart Time
Cummins
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Student enrolled in a STEM bachelor's program; support programming and delivery of training courses, develop instructional content, edit training videos, maintain training records, and apply strong communication and customer-focus skills.
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Seasonal, Operations Technical Specialist (Part Time)
Warwick, Rhode Island, United States
FieldPart Time, Seasonal
H&R Block
H&R Block: A tax services providing tax preparation and related office support across a seasonal retail network.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; requires ability to lift 55+ lbs, basic PC hardware troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
ZEISS
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
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Seasonal, Operations Technical Specialist (Part Time)
Warwick, Rhode Island, United States
FieldPart Time, Seasonal
H&R Block: A tax preparation providing seasonal operational and technical support for a network of tax offices.
Provides hands-on operational, technical, and logistical support for seasonal tax offices; must lift up to 55 lbs, set up and troubleshoot PC hardware, maintain inventory, work independently in a field-based role, and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Saskatchewan or Ontario or Georgia or Florida or Massachusetts or North Carolina or Manitoba or United States or Canada
$100k-$120k/yr RemoteFull Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
8+ YOE3+ Mgmt8+ years progressive leadership in client/technical support, healthcare technology support experience, deep knowledge of EMR/EHR and HIPAA, experience with KPIs, budgets and workforce planning, comfort with AI/automation, valid passport and ability to travel ~20%.
EMR, EHR, Microsoft Dynamics 365 CRM
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PROJECT SUPPORT SPECIALIST-JD4
Newport, Rhode Island, United States
OnsiteFull Time
McLaughlin Research Corporation
McLaughlin Research Corporation: Engineering and technical services for defense agencies.
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Microsoft Office
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: Provides mission-critical software solutions and cloud-based healthcare records and practice management platforms for public sector and healthcare organizations.
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
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