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610 technical support jobs at 417 companies in Brooklyn, NY

3w
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Technical Support - Graduation
Weston, Connecticut, United States
OnsiteSeasonal
Weston Public Schools
Weston Public Schools: Provides public K-12 education and student support services.
Provide technical support for graduation events and related co-curricular activities at Weston High School; follow district contract for compensation and extra-duty responsibilities.
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1mo
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
Persistent Systems
Persistent Systems: Develops and manufactures secure mobile ad hoc networking systems.
2+ YOE2+ years in technical/product/helpdesk support; strong IP networking and hardware/software troubleshooting; experience with ticketing/CRM (Salesforce, Jira, Microsoft); strong communication, documentation, and testing skills; eligible for US security clearance.
Wave Relay, Salesforce, Jira, Microsoft
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1mo
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
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1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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2mo
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Technical Support Engineer
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
Persistent Systems
Persistent Systems: Developer of secure mobile ad-hoc networking systems for mission-critical operations.
2+ YOE2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility.
Salesforce, Jira, Microsoft, CRM
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3w
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Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
Botify
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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3w
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Technical Support Specialist
New York City, New York, United States
$70k-$90k/yr RemoteFull Time
Adaptive
Adaptive: AI-powered financial management platform for construction companies and builders.
2+ YOE2+ years technical/tier-2 SaaS support, QuickBooks Online experience, strong debugging with logs and sandboxes, excellent written communication, familiarity with Intercom, and ability to manage long-running technical cases.
QuickBooks Online, Intercom
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6h
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Technical Support Analyst
New York or Spain
$50k-$1000k/yr HybridFull Time
Rain
Rain: Provides stablecoin-native infrastructure for card issuance and global payments.
3+ YOE3+ years in technical customer- or partner-facing support, hands-on with APIs, reading logs and writing SQL, strong communication and problem-solving skills.
SQL
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3w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
Tavily
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
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1d
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Technical Support - Level 1
Lynbrook, New York, United States
OnsiteFull Time
Future Tech Enterprise
Future Tech Enterprise: Provides global IT solutions and enterprise managed technology services.
1+ YOE1–3 years deskside technical support experience, strong Windows and Chrome OS knowledge, customer service skills, valid driver's license and access to a personal vehicle; CompTIA A+ preferred.
Windows, Chrome OS, Chromebook, Dell Technologies, NVIDIA, Cisco
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1mo
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Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
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1d
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Technical Support Analyst
New York City, New York, United States
$77k-$106k/yr OnsiteFull Time
Tabs
Tabs: Automates contract-to-cash cycles for finance and accounting teams.
3+ YOE3+ years technical/customer support experience in SaaS or fintech, troubleshooting APIs, ERPs and payment integrations; strong written communication and problem-solving; experience with ticketing systems.
NetSuite, Quickbooks, Stripe, HubSpot, Zendesk, Pylon, Slack, SQL, API, ERP
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1mo
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Technical Support Engineer
Barcelona or Tel Aviv or New York City or United States
RemoteFull Time
Aidoc
Aidoc: Clinical AI solutions for medical imaging and patient triage.
2+ YOE2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours.
SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST
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5h
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Technical Support Specialist
New York City, New York, United States
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree or bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL; strong written English and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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1mo
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
Zafran
Zafran: AI-driven platform for automated threat exposure management and remediation.
3+ YOE3+ years in customer-facing technical/SaaS support, strong troubleshooting for web apps/integrations, REST APIs, networking, browser dev tools, SQL, ticketing and knowledge-base tools, empathetic communication.
REST APIs, Browser DevTools, SQL, Zendesk, Jira, Notion, Confluence, Kibana, Claude
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2w
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Technical Support Associate
Jersey City, New Jersey, United States
$32-$35/wk OnsiteMultiple Commitments Available
Zones
Zones: Global provider of end-to-end IT solutions and managed services.
1+ YOE1+ year technical/customer support experience, hands-on enterprise server hardware diagnostics, ability to lift 50 lbs, valid driver’s license and reliable automobile, Excel proficiency, strong verbal/written communication.
Microsoft Excel, BIOS, Windows, Linux
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2w
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Technical Customer Support, Support II
Holtsville, New York, United States
$26-$39/hr HybridFull Time
Zebra Technologies
Zebra TechnologiesNASDAQ: ZBRA: Provides enterprise-grade hardware and software for asset tracking.
1+ YOE1+ year technical customer support experience with hardware and software; High School diploma or equivalent; MDM, Wireshark, or Intune experience preferred; strong communication and problem-solving skills.
Wireshark, Microsoft Intune, Mobile Device Management (MDM)
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