95 technical support jobs at 61 companies in Chicopee, MA
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Gill-Montague Regional School District: Public school district providing K-12 education services.
1+ YOEProvide first- and second-level technical support for district devices, software, and network; HS diploma required; 1–3 years help-desk/desktop support preferred; ability to lift 40 lbs; valid driver\u0002s license and background check required.
ChromeOS, Windows, iOS, macOS, TCP/IP, Wi-Fi, DHCP, DNS
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hrRemoteFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
mSupply: Distributes repair parts for appliances, HVAC, and plumbing systems.
4+ YOEHigh school diploma, 4+ years HVAC experience, proficiency with Microsoft Office, strong math and communication skills, safety-sensitive role, background and drug screen required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Building Material Technical Support Representative
Bethany, Connecticut, United States
OnsiteFull Time
LATICRETE International: Manufactures installation systems for tile, stone, and masonry.
3+ YOE3+ yrs construction experience; 2+ yrs in Technical Services; Salesforce and JD Edwards preferred; knowledge of tile/stone installation; strong communication; MS Office; bilingual skills a plus.
The Granite Group: Distributes plumbing, heating, and cooling supplies to contractors and homeowners.
Develop and deliver HVAC product and service training (classroom, virtual, on-the-job), become vendor-certified, provide technical support, visit job sites, and maintain training records and budgets.
F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$69k-$131k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
2+ YOEBachelor's degree, 2+ years related experience (or advanced degree), U.S. citizenship, fluent English, proficiency with MS Office, experience with technical data and engine sustainment preferred.
AcusensusAustralian Securities Exchange: ACE: AI-powered imaging technology for road safety and traffic enforcement.
3+ YOEHigh school diploma, minimum 3 years help desk/technical support, experience with remote troubleshooting, ticketing systems, supporting field operators, rotating shifts, strong communication and problem-solving skills.
Eppendorf: Develops and sells instruments, consumables, and services for laboratories.
3+ YOEBachelor’s degree in sciences or engineering; 3-5 years in technical product support; strong troubleshooting, training, and cross-functional project experience; willing to travel.
Radiology Associates of Hartford: Provides comprehensive diagnostic imaging and women's radiology services.
Provide patient support, prepare rooms and equipment, assist technologists, document patient information; patient care or radiology experience preferred.
H&R Block: A tax services provider delivering in-person and digital tax preparation and operational support to local offices.
Provides hands-on technical, operational, and logistical support for seasonal office setup and maintenance; basic PC hardware troubleshooting; ability to lift 55+ lbs; reliable transportation; Microsoft Outlook/Teams proficiency.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Easterseals Massachusetts: Provides rehabilitation and support services for individuals with disabilities.
Associate degree or equivalent; experience in technical support; proficiency with Microsoft Office and Microsoft Excel; valid driver’s license and reliable transportation; able to lift up to 50 lbs.
Dow JonesNASDAQ: NWSA: A global information and media delivering data, news, and analysis to business leaders.
3+ YOE3-5 years electro-mechanical experience; PC support; electrical testing; ability to work nights, weekends, holidays; technical degree or equivalent military training or related experience.
Windows, Networking, VOM meter, Oscilloscope, Electrical testing equipment
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift 55+ lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Woodstock Academy: Independent high school providing day and boarding education.
Experience supporting instructional technology and providing technical support for hardware, software, and classroom technology; bachelor\u0002s degree or equivalent experience; strong communication and collaboration skills; must pass background check.
Microsoft Windows, macOS, iOS, mobile device management, Canvas, PowerSchool, Mosyle
Worldwide TechServices: Global provider of on-site IT support and hardware services
0+ YOETechnical school certification or equivalent, 0-2 years relevant experience, valid driver’s license and reliable transportation, ability to lift up to 50 lbs, maintain OEM certifications, customer service and troubleshooting skills.
Farmington Public Schools: Operates a public school district in Farmington, Connecticut.
1+ YOEAssociates degree or equivalent and 1+ year technical support/customer service experience; aptitude for teaching, strong communication, ability to lift 40lbs, Chromebook repair, Mac and Chrome experience, enterprise network support.
Tsunami Tsolutions: Provides specialized technology and engineering solutions for the aerospace industry.
2+ YOEBachelor's in a technical field, 2+ years in aerospace/supply chain/configuration management or maintenance, familiarity with IT service management, SQL and data analytics, strong communication, and willingness to pass background/drug checks.
Information Technology Service Management, Artificial Intelligence (AI), SQL