336 technical support jobs at 236 companies in Cicero, IL
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Technical Support Associate
Chicago, Illinois, United States
$85k-$100k/yrHybridFull Time
Aeropay: Provides direct bank-to-bank payment processing and infrastructure solutions.
1+ YOE1–3 years technical or developer support experience; strong SQL and observability tooling experience; able to read Python/Java/JavaScript, troubleshoot APIs/webhooks, document issues and communicate with engineering and non-technical teams.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Business Sweden: Promotes Swedish exports and international investment into Sweden.
5+ YOEBachelor’s in a technical field, 5+ years in international B2B and 3+ years in technical support, PLC/automation experience, Linux familiarity, strong communication and documentation skills.
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOE3-5 years technical support experience, hands-on MySQL and Regex, SaaS web app knowledge, proficiency with AI tools (Claude/Gemini), B.S. in science/engineering, strong communication and troubleshooting skills.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker
West Side Tractor Sales: Sales, rental, and service of John Deere heavy equipment.
5+ YOE5+ years heavy equipment technician experience, technical school certificate or equivalent, John Deere Capstone preferred, strong diagnostic and troubleshooting skills, computer and Microsoft Office proficiency, flexible availability.
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Qargo: Cloud-based transport management platform for logistics and freight operations.
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
EcolabNYSE: ECL: Provides water, hygiene, and infection prevention solutions and services.
8+ YOEBachelor's in a technical discipline, 8+ years technical implementation/engineering or field sales support experience, MS Office proficiency, valid driver’s license and acceptable MVR, willingness to travel up to 70% overnight; no immigration sponsorship.
seoClarity: Enterprise AI-driven SEO and content optimization platform.
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
PiovanGroup North America: Manufacturer of automation and auxiliary equipment for plastics processing.
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.