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350 technical support jobs at 238 companies in Joliet, IL

2w
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Technical Support Associate
Chicago, Illinois, United States
$85k-$100k/yr HybridFull Time
Aeropay
Aeropay: Provides direct bank-to-bank payment processing and infrastructure solutions.
1+ YOE1–3 years technical or developer support experience; strong SQL and observability tooling experience; able to read Python/Java/JavaScript, troubleshoot APIs/webhooks, document issues and communicate with engineering and non-technical teams.
SQL, Datadog, Kibana, Splunk, Jira, Linear, ClickUp, Zendesk, Python, Java, JavaScript
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1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
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5d
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
Linde
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
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1mo
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Field Technical Support Engineer
Chicago, Illinois, United States
FieldFull Time
Business Sweden
Business Sweden: Promotes Swedish exports and international investment into Sweden.
5+ YOEBachelor’s in a technical field, 5+ years in international B2B and 3+ years in technical support, PLC/automation experience, Linux familiarity, strong communication and documentation skills.
PLC, Linux, DevOps
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2d
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
Booklog
Booklog: Provides point-of-sale and inventory management software for independent bookstores.
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
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1w
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Technical Support Engineer II
Chicago, Illinois, United States
$81k-$101k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOE3-5 years technical support experience, hands-on MySQL and Regex, SaaS web app knowledge, proficiency with AI tools (Claude/Gemini), B.S. in science/engineering, strong communication and troubleshooting skills.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker
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2d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
HSG Laser
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
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2w
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Heavy Equipment Technical Support
Lisle, Illinois, United States
$60k-$80k/yr OnsiteFull Time
West Side Tractor Sales
West Side Tractor Sales: Sales, rental, and service of John Deere heavy equipment.
5+ YOE5+ years heavy equipment technician experience, technical school certificate or equivalent, John Deere Capstone preferred, strong diagnostic and troubleshooting skills, computer and Microsoft Office proficiency, flexible availability.
Microsoft Office
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2mo
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Technical Support Expert - Micro Drives
New Berlin, Wisconsin, United States
HybridFull Time
ABB
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
6+ YOETechnical support for Micro Drives, multi-product knowledge, fielding customer inquiries, troubleshooting, and collaboration with cross-functional teams.
VFDs, AC Drives, DC Drives, PLCs, BACnet, Modbus, Ethernet/IP
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2d
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
Brainlab
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
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18h
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
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1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
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1mo
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Technical Support Officer (BE)
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Qargo
Qargo: Cloud-based transport management platform for logistics and freight operations.
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Qargo, Microsoft Excel, CSV
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4w
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
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1w
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
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2mo
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Ecosystem Technical Support Specialist (Hybrid)
Westminster or Chicago or Allen or Schaumburg
$55k-$65k/yr HybridFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
2+ YOE2+ years help desk or technical support experience; High School Diploma or GED; eligible to work in the U.S.; background checks required.
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4w
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
seoClarity
seoClarity: Enterprise AI-driven SEO and content optimization platform.
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
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2w
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Senior Technical Support Engineer
Chicago, Illinois, United States
$90k-$110k/yr HybridFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
3+ YOEAssociate degree (or equivalent) and 3+ years support experience; strong troubleshooting with SQL, APIs, logs; experience with cloud/SaaS and data security domains; strong written/verbal communication.
Zendesk, Jira, Salesforce, Confluence, Slack, Microsoft Teams, SQL, APIs, AWS, Azure, GCP, SAML, OAuth, SCIM
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3w
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Senior Technical Support Specialist
Chicago, Illinois, United States
$65k-$97k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
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