59 technical support engineer jobs at 57 companies in Bourne, MA
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Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
3d
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TECHNICAL SUPPORT ENGINEER (AG
Providence, Rhode Island, United States
$71k-$80k/yr OnsiteFull Time
Equivalent work experience or a preferred computer science degree; strong technology, troubleshooting, problem-solving, organization, listening, and communication skills; current network and operating system certifications preferred.
Microsoft Office 365, Adobe Acrobat DC, Adobe Acrobat Reader, Internet Explorer, Firefox, Google Chrome, Windows 10, Windows 11, Microsoft Surface, Econotel IP Telephone system
5d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
4w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
2mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$112k-$149k/yr OnsiteFull Time
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Linux, Command Line, Debugging, AUV maintenance, Networking
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
1w
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Corporate Traveler - Technical Sales Engineer - Boston, MA
Boston or Massachusetts
$125k-$165k/yr OnsiteFull Time
Experience in SaaS pre-sales or sales engineering, familiarity with APIs and SSO, strong presentation and stakeholder skills, ability to lead technical discovery and support RFP/RFI responses.
SSO, APIs
2mo
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
3mo
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APAC Technical Support & Cloud Consultant-Syndey/Melbourne
Sydney or Melbourne or New York City or Boston or Paris or Frankfurt or Luxembourg or Zurich or Geneva or Milan or London or Hong Kong or Shanghai or Singapore or Noida or Chennai or Australia or Asia or Europe or North America
HybridFull Time
3+ YOEBachelor's/Master's in CS/Engineering, 3+ years technical support or infrastructure experience in financial software, strong AWS and EKS experience, Java and DB troubleshooting (Oracle/PostgreSQL/SQL Server), scripting (Shell/Python), monitoring tools, Git, Linux, and strong communication skills.
AWS, EC2, RDS, ALB, S3, CloudWatch, VPC, IAM, EKS (Elastic Kubernetes Service), Kubernetes, Java, Oracle, PostgreSQL, SQL Server, Shell, Python, Tomcat, JBoss, WebSphere, IBM MQ, Kafka, XML, REST, SOAP, Datadog, Grafana, Git, Linux, Agile, Scrum
4d
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Technical Event Engineer & Producer
Cambridge, Massachusetts, United States
$36-$46/hr OnsiteFull Time
5+ YOE5+ years event production and AV experience, project management skills, ability to manage multiple events, strong communication, problem solving, and flexibility to support varied hours and travel.
TriCaster, Microsoft Teams
2mo
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Technical Services Engineer I
Boston, Massachusetts, United States
$85k-$103k/yr OnsiteFull Time
3+ YOE3+ years supporting complex enterprise ICT environments; strong Windows Server, Linux, virtualization, containers, storage; scripting (Python, PowerShell, Bash); automation (Ansible, Terraform); CI/CD (Git, Perforce).
Windows Server, Active Directory, Entra ID, Linux, VMware, Nutanix, Docker, Kubernetes, EMC Unity, EverPure, Python, PowerShell, Bash, Ansible, Terraform, Git, Perforce, ServiceNow
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
1mo
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Applications Engineer
Norwood, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
Python, LabVIEW, LabWindows / CVI, Visual Studio
1mo
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NUWC Lead Engineer
Newport, Rhode Island, United States
$120k-$265k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's in engineering or 10 years DoD engineering experience; minimum 10 years engineering management experience; active Secret clearance and ability to obtain TS/SCI; experience supporting NUWC Newport; strong technical writing and stakeholder communication.
1w
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Production Support Developer, Officer - State Street Investment Management
Boston, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
5+ YOEBachelor's in a technical field,5+ years in software development or production support,experience with Java,Python,SQL,AWS,monitoring and incident management,strong troubleshooting and communication skills.
Java, Python, SQL, AWS
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