197 technical support engineer jobs at 160 companies in Corona, NY
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Technical Support Engineer
New York or United States
$95k-$115k/yrHybridFull Time
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
Triomics: AI agents for oncology EHR data processing and workflows.
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
United States or New York City or Seattle or South San Francisco
$137k-$206k/yrRemoteFull Time
Stripe: Provides global financial infrastructure and payment processing for businesses.
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Persistent Systems: Developer of secure mobile ad-hoc networking systems for mission-critical operations.
2+ YOE2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Barcelona or Tel Aviv or New York City or United States
RemoteFull Time
Aidoc: Clinical AI solutions for medical imaging and patient triage.
2+ YOE2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours.
SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST
Digital Asset: Provides blockchain-based distributed ledger technology for financial markets.
3+ YOEBachelor's in CS/engineering or equivalent,3+ years technical support/developer experience,strong networking/security skills,experience with Java/JavaScript/Python/Scala,databases and cloud environments.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Alloy: Identity and fraud decisioning platform for financial institutions.
3+ YOE3+ years technical support experience in B2B SaaS, strong troubleshooting with APIs/logs, on-call experience, communication skills, mentoring ability, and cross-functional collaboration.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
Pomelo Care: Virtual medical practice for women's and children's health.
2+ YOE2+ years IT support experience; proficiency with Windows 10/Server, Active Directory, networking (TCP/IP,DHCP,DNS), VMware, and help desk operations. Bachelor's or Associate+certifications acceptable.
Active Directory, Microsoft Exchange 2016, VMware, Microsoft Windows 10, Microsoft Office Suite, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, TCP/IP, DHCP, DNS, DFS, GPOs, SAN, Mitel
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
Technical Support Engineer, Warehouse Automation Systems
Somerset, New Jersey, United States
$38-$45/hrOnsiteFull Time
BEUMER Group: Designs and manufactures automated material handling and conveyor systems.
Associate or bachelor's in electrical/mechanical/engineering technology or equivalent experience; strong electrical/control, PLC, networking, and customer-communication skills; PLC programming and Linux/Unix familiarity preferred.
Windows, Word, Excel, SCO Unix, Linux, Siemens, Allen Bradley, C++, PLC, Service Now
AmplitudeNASDAQ: AMPL: Digital analytics platform for understanding and optimizing customer behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, statistical experimentation, data pipelines, and support tools; professional communication and problem-solving skills.