55 technical support engineer jobs at 40 companies in Lockport, NY
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Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yrHybridFull Time
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Wisedocs: AI platform for automated medical record review and claims analysis.
3+ YOE3+ years in technical/platform/support engineering in SaaS, ability to investigate and resolve complex multi-system issues, comfort with configuration logic/JSON, strong written/verbal communication, familiarity with ticketing systems.
QuickNode: Provides infrastructure and APIs for building blockchain applications.
1+ YOE1+ years technical support and 1+ year blockchain experience; advanced scripting (Python, GoLang, Ruby, Bash); internet protocols knowledge; Terraform/Ansible experience; Linux host management; Stripe experience; strong communication and debugging skills.
STAN AI: AI-powered communication and management platform for property managers.
3+ YOE3+ years SaaS experience, deep familiarity with AI/LLM behavior, APIs/webhooks, SQL and light scripting, strong analytical and client-facing communication skills.
APIs, webhooks, SQL, Python, Yardi, AppFolio, Vantaca, CINC
Autofleet: AI-powered platform for optimizing vehicle fleet and mobility operations.
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
Town of Ajax: Provides municipal services and programs for the Ajax community.
Certificate/diploma in civil engineering technology, relevant civil engineering/inspection experience, ability to read engineering drawings, knowledge of Highway Traffic and Occupational Health & Safety Acts, valid Class G driver\u0002s license, and satisfactory criminal record check.
SWTCH Energy: Provides electric vehicle charging infrastructure for multifamily properties.
5+ YOEBachelor's in engineering (or related), 5+ years technical sales/support, strong EV charging knowledge, excellent communication and problem-solving skills, ability to work independently and travel as required.
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
2+ YOE2+ years experience with ETL platforms, application support, Unix shell scripting, Java, and SQL; strong communication skills; undergraduate degree in computer science/engineering or equivalent.
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
2+ YOE2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada.
Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce
Product Support Engineer - Toronto, Ontario, Canada
Toronto, Ontario, Canada
$90k-$105k/yrRemoteFull Time
JacobsNYSE: J: Global provider of professional engineering and technical services.
2+ YOE2+ years in a customer-facing role; 2+ years in technical software support; experience in transportation or related industries; strong problem-solving and communication.
Trillium Rail Partners: A rail infrastructure delivery firm supporting the design and construction of major transit projects.
Degree or diploma in civil/structural engineering; experience supporting structural design or construction on large infrastructure projects; proficiency with MS Office and Bluebeam; strong coordination, communication, and QA/QC skills; BIM experience an asset.
Pfannenberg: Manufacturer of industrial thermal management and signaling technology solutions.
2+ YOEAssociate degree in engineering or equivalent, 2+ years technical support or sales experience, knowledge of industrial refrigeration/fluid cooling/PLC a plus, proficiency with Microsoft Office; Navision, Salesforce, SAP and LabVIEW are pluses.
Microsoft Office, Navision, Salesforce, SAP, LabVIEW, PLC
Palm Beach Gardens or Buffalo or Rochester or Syracuse
RemoteFull Time
Johnson & JohnsonNYSE: JNJ: Global healthcare providing pharmaceuticals and medical technologies.
4+ YOEField-based field service role requiring 4-6 years in technical support, engineering background, and travel; experience with medical devices preferred.
Microsoft Office, SAP Field Service Management, Service Management System, Digital Multimeter, PPE
Smith + Andersen: Canadian multi-disciplinary engineering firm providing integrated building services design.
Experienced electrical project designer/engineer able to lead discipline design, coordinate across disciplines, support construction administration, communicate with clients, and mentor junior staff; strong technical judgment and knowledge of codes and project lifecycle.
Axius Group: Provides specialized engineering and supply chain solutions for aerospace.
5+ YOERequires Bachelor's or Master's in Electrical Engineering, 5+ years in electrical systems integration, experience with aircraft electrical power and architecture, engineering documentation, production support, technical evaluations, and familiarity with RTCA/DO-160, SAE, MIL-STD and airworthiness regulations. French preferred.