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115 technical support engineer jobs at 88 companies in Napa, CA

1mo
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Sr. Technical Support Engineer
San Francisco or United States
$124k-$255k/yr RemoteFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Pinterest API, SDKs, Python, shell scripting, AI
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3w
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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2mo
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Technical Support Engineer - Etch AMNA
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yr HybridFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
Microsoft Office, SAP, VSPI, ARK
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4d
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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3mo
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Technical Support Engineer
Brisbane, California, United States
$72k-$85k/yr HybridFull Time
Avive
Avive: Sells connected automated external defibrillators and emergency medical software.
3+ YOE3-6 years in technical support; hardware+software experience; strong log analysis; troubleshoot across systems; phone-first support; ownership mindset.
Salesforce, NetSuite, Zendesk, Jira
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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3w
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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1mo
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Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Starburst
Starburst: Provides an open data lakehouse platform for multi-cloud analytics.
5+ YOE5+ years in tech support; 3+ years with Big Data, Docker, Kubernetes and cloud technologies; willing to travel up to ~25%.
Docker, Kubernetes, Hadoop, Data Lakes, Spark, AWS, Azure, GCP, LDAP, OAuth2.0, SSL/TLS, Linux, SQL, Java, Python, Bash
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1w
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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5d
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
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6d
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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2mo
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Technical Support Engineer (Premium Team)
Austin or New York City or San Francisco
$35-$50/hr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
4+ YOE4+ years technical/product/developer support experience; strong troubleshooting with SQL, Snowflake, Kibana, APIs; experience with Zendesk, Jira, Salesforce; familiarity with Python, HTML/CSS, AWS, Linux, Okta, GitHub.
Zendesk, Zoom, SQL, Snowflake, Elastic, Kibana, API debugging tools, Browser DevTools, Jira, Salesforce, Okta, Azure, SFTP, GitHub, Python, HTML, CSS, AWS, Linux
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1w
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Manager, Technical Support Engineer
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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1w
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Technical Support Engineer - San Francisco HQ
San Francisco, California, United States
$110k-$155k/yr HybridFull Time
Orb
Orb: Billing infrastructure for usage-based and consumption software pricing.
3+ YOE3+ years in technical customer support, strong written communication, scripting and API usage, SQL and AWS familiarity, TypeScript or Python experience, US West Coast hours availability.
Slack, SQL, AWS, Typescript, Python, APIs
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1mo
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Technical Support Engineer - Tier 3
Sydney or Melbourne or San Francisco or London or United States
HybridFull Time
Deputy
Deputy: Workforce management software for scheduling and managing hourly employees.
5+ YOE5+ years supporting SaaS platforms; strong troubleshooting across APIs, integrations and web technologies; experience with REST APIs, JSON, JavaScript, log analysis and browser developer tools; excellent communication and escalation management.
REST APIs, JSON, JavaScript, Browser Developer Tools
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1w
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Technical Solutions Engineer
San Francisco, California, United States
$167k-$231k/yr HybridFull Time
Artos
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Kubernetes, Docker, Terraform, AWS, Azure, GCP, AI/LLM
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2w
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Technical Operations Engineer
Alameda, California, United States
$132k-$155k/yr OnsiteFull Time
Saildrone
Saildrone: Designer and operator of autonomous unmanned surface vehicles.
2+ YOE2+ years supporting embedded systems or robotics; comfortable with Linux, serial/network protocols (CAN, RS-485, RS-232, SPI, I2C, TCP/IP); bachelor’s in engineering preferred; able to travel up to 30% and participate in on-call rotations.
Linux, CAN, RS-485, RS-232, SPI, I2C, TCP/IP, APIs
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1w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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