128 technical support engineer jobs at 103 companies in Norfolk, MA
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Linux/Unix, VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda, SQL, Ruby, Python, Shell/BASH, Java, C/C++, Perl
1w
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Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
2mo
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Technical Support Engineer, PACS
Somerville, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor’s degree in IT/Healthcare Informatics or related field or equivalent experience; 5+ years IT support; 3+ years healthcare IT/PACS support; strong Windows/Linux, MSSQL, networking; PACS/RIS/HL7/EMR experience; cloud and scripting familiarity; ITIL-based processes; excellent communication and multitasking.
PACS, RIS, DICOM, HL7, EMR, Windows, Linux, MSSQL, Public Cloud, Scripting, SSRS, ITIL
2w
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
1d
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TECHNICAL SUPPORT ENGINEER (AG
Providence, Rhode Island, United States
$71k-$80k/yr OnsiteFull Time
Equivalent work experience or a preferred computer science degree; strong technology, troubleshooting, problem-solving, organization, listening, and communication skills; current network and operating system certifications preferred.
Microsoft Office 365, Adobe Acrobat DC, Adobe Acrobat Reader, Internet Explorer, Firefox, Google Chrome, Windows 10, Windows 11, Microsoft Surface, Econotel IP Telephone system
3d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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Junior Support Engineer
Waltham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
2+ YOEKnowledge of relational databases/SQL, familiarity with cloud services (AWS preferred), ability to create technical documentation, and 2 years technical support/help desk or related experience.
SQL, AWS
1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
3w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
3w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
2mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
2mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
2mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$112k-$149k/yr OnsiteFull Time
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Linux, Command Line, Debugging, AUV maintenance, Networking
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