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298 technical support engineer jobs at 169 companies in Palo Alto, CA

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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
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1mo
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Senior Technical Support Engineer
San Carlos, California, United States
$126k-$182k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
Jira, Microsoft Excel, Python
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2mo
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
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2w
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
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1mo
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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2mo
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
Mattson Technology
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
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2mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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5d
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta
Vanta: Automated security compliance and trust management software for businesses.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
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2w
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Technical Support Engineer
London or New York City or San Francisco or Los Angeles
OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
3+ YOERequires 3+ years in technical or integration support, production POS integration experience, API and JSON expertise, Python, HTTP debugging, curl or Postman, Zendesk, Jira, and strong troubleshooting and documentation skills.
REST, JSON, Python, HTTP, curl, Postman, Zendesk, Jira, Salesforce, Square, Toast, Lightspeed, Simphony, Micros, Omnivore, Agilysys, Covey
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2mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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1mo
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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1mo
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Technical Support Engineer
Malaysia or Santa Clara
HybridFull Time
Cohesity
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
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3mo
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Senior Technical Support Engineer
Santa Clara, California, United States
$87k-$107k/yr HybridFull Time
Fortinet
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
TCP/IP, SSH, TLS, SSL, HTTP, HTTPS, VLAN, Routing, OSPF, BGP, Windows, Unix, Linux, Firewalls, IPS, Mail Security Gateways
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2w
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Sr Principal Technical Support Engineer
Livermore or California
$136k-$179k/yr HybridFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
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1w
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Technical Support Engineer
Sunnyvale, California, United States
OnsiteFull Time
Coram AI
Coram AI: AI-powered cloud video security and access control platform.
Requires production networking troubleshooting, networking fundamentals, Linux command-line and diagnostics experience, clear communication, problem-solving, and a bachelor's degree in a related technical field.
Intercom, Linux, Bash, Python, APIs, NVRs
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1w
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Technical Support Engineer, L2
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yr RemoteFull Time
LucidLink
LucidLink: Cloud-native file streaming for real-time remote collaboration.
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
macOS, Windows, Linux, AWS
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1mo
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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2w
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Senior Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Centric Software
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
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