165 technical support engineer jobs at 124 companies in South Peabody, MA

2w
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Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yr OnsiteFull Time
MKS Instruments
MKS InstrumentsNASDAQ: MKSI: Provider of instruments, subsystems, and process control solutions.
2+ YOEAssociate degree in a technical engineering field or equivalent experience; 2+ years of field service or technical support experience; strong troubleshooting, analytical, communication, collaboration, and computer skills.
Microsoft Office
1w
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Biology Technical Support Engineer
Boston, Massachusetts, United States
FieldFull Time
NanoFCM
NanoFCM: Private Chinese life-science developing nano-flow cytometry instruments for researchers and biopharma.
1+ YOEBachelor's degree in biological sciences, biotechnology, engineering, or related field; 1+ year technical customer support experience; laboratory techniques experience; valid driver's license; willingness to travel 50%.
flow cytometry, microfluidic systems, fluorescence microscopy, HPLC
1mo
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Boston Dynamics is a robotics developing highly mobile robots for industrial automation in difficult work environments.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
1mo
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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Linux/Unix, VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda, SQL, Ruby, Python, Shell/BASH, Java, C/C++, Perl
1mo
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
Socomec
Socomec: Independent industrial group specializing in electrical equipment engineering and manufacturing.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
1w
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Technical Support Engineer
Burlington or Everett
$100k-$115k/yr OnsiteFull Time
10Beauty
10Beauty: Private robotics providing autonomous full-service manicures through retail and salon partners.
3+ YOERequires 3+ years supporting hardware, robotics, IoT, embedded systems, or connected devices; troubleshooting hardware and software; ticketing and remote support tools; and strong communication skills.
Linux, APIs
3mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
DeepHealth
DeepHealth: RadNet-owned AI-powered health informatics serving radiologists and healthcare providers with clinical imaging and radiology workflow solutions.
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1w
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Senior Technical Support Engineer
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yr HybridFull Time
Cambridge Mobile Telematics
Cambridge Mobile Telematics: Telematics and AI helping insurers, automakers, mobility firms, and public agencies reduce driving risk and crashes.
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Zendesk, Zoom, iOS, Android, SDK, Jira, Confluence, SQL, NoSQL, SaaS, DriveWell Fusion
1w
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Technical Support Engineer
United States or Cambridge
$66k-$118k/yr RemoteFull Time
Akamai Technologies
Akamai TechnologiesNASDAQ: AKAM: Cloud and edge computing platform for secure digital experiences.
2+ YOERequires 2+ years of relevant experience, a bachelor's degree, Linux administration, Docker/K8S, Ansible, command-line tools, SSH, troubleshooting, escalation, and on-call rotation availability.
Linux, Docker, K8S, Ansible, SSH, Grafana, GroundCover, DataDog
3d
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Confluent - Technical Support Engineer
Poughkeepsie or Lowell or Rochester or Tucson or Research Triangle Park or Armonk or Boston or Bellevue or Atlanta or San Jose or Dallas or Austin or San Francisco or Seattle
$111k-$207k/yr RemoteFull Time
IBM
IBMNYSE: IBM: Global technology and consulting focusing on cloud and AI.
Bachelor's degree required; experience diagnosing customer issues, troubleshooting Linux applications, operating Java applications, or supporting distributed systems. Apache Kafka expertise and customer-facing communication are required.
Apache Kafka, Confluent Platform, Linux, Java, Hadoop, Cassandra, IBM Cloud
1mo
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
Amtech Systems
Amtech SystemsNASDAQ: ASYS: Public semiconductor equipment and consumables manufacturer serving device-packaging, wafer-production, and device-fabrication companies worldwide.
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
5d
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Associate Technical Support Engineer
Lexington, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Mimecast
Mimecast: Private cybersecurity software helping organizations secure email, collaboration tools, human behavior, data, and AI.
Customer-focused experience, strong communication and troubleshooting skills, knowledge of internet fundamentals, network routing, and email delivery; Active Directory, Azure, or Google Directory experience is beneficial.
Active Directory, Azure, Google Directory
2w
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
3w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: SingleStore is a private database software serving enterprises with real-time SQL for AI, applications, and analytics.
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
5d
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Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts
Hopkinton, Massachusetts, United States
$74k-$96k/yr OnsiteFull Time
Dell Technologies
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
3+ YOERequires 3–5+ years of technical support experience, strong Dell PowerEdge knowledge, Linux experience with RHEL and Ubuntu, troubleshooting expertise, diagnostics knowledge, and customer-facing experience. Bachelor's degree preferred.
Dell PowerEdge, PowerEdge XE, Linux, RHEL, Ubuntu
3w
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Junior Support Engineer
Waltham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
Allego
Allego: SaaS-based sales enablement platform for revenue teams.
2+ YOEKnowledge of relational databases/SQL, familiarity with cloud services (AWS preferred), ability to create technical documentation, and 2 years technical support/help desk or related experience.
SQL, AWS
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
Cognex
CognexNasdaq: CGNX: Public industrial machine-vision serving manufacturers and logistics providers with AI-enabled inspection, identification, and automation systems.
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
12h
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Product Support Engineer
Marlborough, Massachusetts, United States
$107k-$133k/yr OnsiteFull Time
Doble Engineering Company
Doble Engineering Company: Electrical diagnostics and engineering serving utilities and industrial energy operators.
Bachelor's degree in a technical discipline, preferably electrical engineering, or alternative technical training; utility diagnostic instrumentation experience; customer service, communication, presentation, and troubleshooting skills; willingness to travel and work outdoors.
Doble products, diagnostic instruments, JIRA
12h
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Product Support Engineer
Marlborough, Massachusetts, United States
$107k-$133k/yr OnsiteFull Time
Doble Engineering Company
Doble Engineering Company: Electrical diagnostics and engineering serving utilities and industrial energy operators.
Technical bachelor's degree, preferably electrical engineering, or alternative power-apparatus training; utility or diagnostic instrumentation experience, communication skills, customer service, and willingness to travel and work outdoors.
JIRA
1mo
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Datadog
DatadogNASDAQ: DDOG: Cloud observability and security platform for the AI era.
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence