165 technical support engineer jobs at 124 companies in South Peabody, MA
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Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yrOnsiteFull Time
MKS InstrumentsNASDAQ: MKSI: Provider of instruments, subsystems, and process control solutions.
2+ YOEAssociate degree in a technical engineering field or equivalent experience; 2+ years of field service or technical support experience; strong troubleshooting, analytical, communication, collaboration, and computer skills.
NanoFCM: Private Chinese life-science developing nano-flow cytometry instruments for researchers and biopharma.
1+ YOEBachelor's degree in biological sciences, biotechnology, engineering, or related field; 1+ year technical customer support experience; laboratory techniques experience; valid driver's license; willingness to travel 50%.
Boston Dynamics: Boston Dynamics is a robotics developing highly mobile robots for industrial automation in difficult work environments.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Socomec: Independent industrial group specializing in electrical equipment engineering and manufacturing.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
10Beauty: Private robotics providing autonomous full-service manicures through retail and salon partners.
3+ YOERequires 3+ years supporting hardware, robotics, IoT, embedded systems, or connected devices; troubleshooting hardware and software; ticketing and remote support tools; and strong communication skills.
DeepHealth: RadNet-owned AI-powered health informatics serving radiologists and healthcare providers with clinical imaging and radiology workflow solutions.
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yrHybridFull Time
Cambridge Mobile Telematics: Telematics and AI helping insurers, automakers, mobility firms, and public agencies reduce driving risk and crashes.
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Akamai TechnologiesNASDAQ: AKAM: Cloud and edge computing platform for secure digital experiences.
2+ YOERequires 2+ years of relevant experience, a bachelor's degree, Linux administration, Docker/K8S, Ansible, command-line tools, SSH, troubleshooting, escalation, and on-call rotation availability.
Poughkeepsie or Lowell or Rochester or Tucson or Research Triangle Park or Armonk or Boston or Bellevue or Atlanta or San Jose or Dallas or Austin or San Francisco or Seattle
$111k-$207k/yrRemoteFull Time
IBMNYSE: IBM: Global technology and consulting focusing on cloud and AI.
Bachelor's degree required; experience diagnosing customer issues, troubleshooting Linux applications, operating Java applications, or supporting distributed systems. Apache Kafka expertise and customer-facing communication are required.
Apache Kafka, Confluent Platform, Linux, Java, Hadoop, Cassandra, IBM Cloud
Amtech SystemsNASDAQ: ASYS: Public semiconductor equipment and consumables manufacturer serving device-packaging, wafer-production, and device-fabrication companies worldwide.
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
Mimecast: Private cybersecurity software helping organizations secure email, collaboration tools, human behavior, data, and AI.
Customer-focused experience, strong communication and troubleshooting skills, knowledge of internet fundamentals, network routing, and email delivery; Active Directory, Azure, or Google Directory experience is beneficial.
Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts
Hopkinton, Massachusetts, United States
$74k-$96k/yrOnsiteFull Time
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
3+ YOERequires 3–5+ years of technical support experience, strong Dell PowerEdge knowledge, Linux experience with RHEL and Ubuntu, troubleshooting expertise, diagnostics knowledge, and customer-facing experience. Bachelor's degree preferred.
Allego: SaaS-based sales enablement platform for revenue teams.
2+ YOEKnowledge of relational databases/SQL, familiarity with cloud services (AWS preferred), ability to create technical documentation, and 2 years technical support/help desk or related experience.
CognexNasdaq: CGNX: Public industrial machine-vision serving manufacturers and logistics providers with AI-enabled inspection, identification, and automation systems.
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
Doble Engineering Company: Electrical diagnostics and engineering serving utilities and industrial energy operators.
Bachelor's degree in a technical discipline, preferably electrical engineering, or alternative technical training; utility diagnostic instrumentation experience; customer service, communication, presentation, and troubleshooting skills; willingness to travel and work outdoors.
Doble Engineering Company: Electrical diagnostics and engineering serving utilities and industrial energy operators.
Technical bachelor's degree, preferably electrical engineering, or alternative power-apparatus training; utility or diagnostic instrumentation experience, communication skills, customer service, and willingness to travel and work outdoors.