20 technical support engineer jobs at 15 companies in Tonawanda, NY
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Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yr HybridFull Time
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, CI/CD, SDKs, APIs, Model Context Protocol (MCP), Sentry, Seer, LLM, RAG
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
6d
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Sr. Technical Support Engineer (Edwards Vacuum)
Basom or Buffalo
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor's in engineering or equivalent, 5+ years technical engineering experience in support/failure analysis for mechanical/electromechanical systems, root-cause analysis, cross-functional collaboration.
CAD
4w
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Technical Support Engineer- Canada
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
JSON, SQL, APIs, webhooks, GCP, Jira, Intercom, Notion
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Technical Support Engineer - VTS
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
Ingram Micro Xvantage, Symantec, Acronis, Dropbox, Microsoft O365, Microsoft Azure, AWS, GCP, Apache, IIS, MySQL, MSSQL, PostgreSQL, DNS, HTTP, HTTPS, FTP, Linux, JSON, REST, OAuth, Bash, Python, PowerShell, PHP, SQL, Docker, Kubernetes, JIRA, Conluence
2mo
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Technical Specification Engineer
Stoney Creek, Ontario, Canada
OnsiteFull Time
Experience writing technical specifications for heavy trucks, strong knowledge of truck systems and regulations, excellent technical writing and communication skills, and ability to support sales and service teams.
Microsoft Office, Adobe Creative Suite
1w
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Sr. Technical Support Engineer (Edwards Vacuum)
Buffalo, New York, United States
$77k-$119k/yr OnsiteFull Time
5+ YOEBachelor’s in engineering or equivalent, 5+ years relevant engineering experience, product failure analysis and root-cause skills, cross-functional collaboration, ability to perform desk and shop-floor investigations.
CAD
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
2w
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Support Engineer
Toronto, Ontario, Canada
$80k-$100k/yr HybridFull Time
2+ YOE2+ years technical support or related experience; knowledge of web apps, HTTP, browser developer tools, APIs, ability to read logs and query data; strong written communication and problem-solving.
JavaScript, TypeScript, Python, SQL, HTTP, browser developer tools, APIs, REST APIs, webhooks, SSO
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Contract Product Support Engineer
Toronto, Ontario, Canada
HybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
2+ YOE2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada.
Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce
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Applications Engineer
Lancaster, New York, United States
$55k-$80k/yr OnsiteFull Time
2+ YOEAssociate degree in engineering or equivalent, 2+ years technical support or sales experience, knowledge of industrial refrigeration/fluid cooling/PLC a plus, proficiency with Microsoft Office; Navision, Salesforce, SAP and LabVIEW are pluses.
Microsoft Office, Navision, Salesforce, SAP, LabVIEW, PLC
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Project Designer / Project Engineer
Toronto, Ontario, Canada
$85k-$130k/yr OnsiteFull Time
Experienced electrical project designer/engineer able to lead discipline design, coordinate across disciplines, support construction administration, communicate with clients, and mentor junior staff; strong technical judgment and knowledge of codes and project lifecycle.
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EH&S Engineer
Orchard Park, New York, United States
OnsiteFull Time
3+ YOE3+ years technical experience; coordinate problem resolution, ensure regulatory compliance, collect data, maintain records, and support established EH&S systems.
2w
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Sales Engineer
Boston or Toronto
$192-$285k/yr RemoteFull Time
Provide technical pre-sales support including demos, PoCs, discovery sessions, and product feedback; deep cloud and IaC knowledge; strong AWS and IaC tool experience; excellent communication.
AWS, Terraform, CDK, Pulumi, Serverless, GitHub, Notion
1mo
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Configuration Developer (XML / FireLight)
Toronto, Ontario, Canada
OnsiteContract
1+ YOE1–3 years in configuration or technical support; strong XML and FireLight experience; SDLC understanding; experience with Jira, Notepad++, Adobe Acrobat; analytical and troubleshooting skills.
XML, FireLight, Jira, Notepad++, Adobe Acrobat, Microsoft Word
2w
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Sr. Group Manager - Insulation
Buffalo or Howell or Dallas or Tonawanda
$140k-$150k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s in engineering or materials science, 5+ years engineering experience with 2+ years management, familiarity with high-temperature insulation products, project management, standards, and customer-facing technical support.
1mo
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Senior Inside Sales Representative, USA
North Tonawanda, New York, United States
$80k-$90k/yr OnsiteFull Time
Provide technical sales support to customers and OEMs, prepare quotations, use ERP and Microsoft Office, strong communication, analytical and multitasking skills; associate degree technical preferred, bachelor's in engineering preferred.
ERP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Solution Architect
Buffalo, New York, United States
$118k-$176k/yr HybridFull Time
5+ YOEB.S. in Mechanical Engineering or equivalent (5+ yrs) with minimum 2 yrs customer-facing technical sales support; experience sizing and designing fans, coils, heat exchangers, pumps and datacenter liquid/air-cooling using simulation tools; strong thermodynamics and communication skills.
Schneider Career Hub, Coursera
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