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843 technical support jobs at 460 companies in Frederick, MD

1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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4d
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Technical Support Technician
Westminster, Maryland, United States
$42k-$57k/yr OnsiteFull Time
Carroll Community College
Carroll Community College: Provider of higher education, workforce training, and certification programs.
2+ YOEAssociate degree or equivalent experience, 2+ years related technical support experience, ability to install/configure hardware and software, work with Active Directory, and perform medium physical work.
Active Directory, Adobe CS, Microsoft Word, AutoCAD, 3 Studio Max, Android, iOS, macOS, Windows, Apple TV, 3d printers
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1mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
Windward
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
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2w
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yr HybridFull Time
JSI
JSI: Develops lawful intelligence and AI-powered analytics software.
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
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1mo
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
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1w
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Technical Support
Hagerstown, Maryland, United States
$25-$30/hr OnsiteFull Time
ExtensisHR
ExtensisHR: Provides HR, payroll, benefits, and compliance services for businesses.
3+ YOEHigh school diploma plus 3+ years experience, proficient with Microsoft Office, mechanical and electrical troubleshooting skills, experience with wiring diagrams and ladder logic, strong communication and problem-solving.
Microsoft Office, ladder logic
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6d
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
CDW
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
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1w
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ASSOCIATE TECHNICAL SUPPORT SPECIALIST
Baltimore, Maryland, United States
$23-$35/hr OnsiteFull Time
LifeBridge Health
LifeBridge Health: Provides hospital and comprehensive healthcare services in Maryland
Entry-level technical support for end users on hardware, software, and network issues; high school diploma/GED and valid driver's license required.
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1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOE2+ years technical support experience with electronics and networking, intermediate Linux knowledge, strong verbal/written communication, problem-solving, and ability to learn hardware/software; experience with ticketing systems.
Zoho Desk, Linux
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2mo
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Technical Support Specialist
Ashburn or Landover or Riverdale
OnsiteFull Time
Washington Commanders
Washington Commanders: Professional American football team and sports entertainment organization.
2+ YOETwo+ years tech support experience; strong hardware/software, networking, mobile device management; Windows/Mac, Office 365, IT security; good communication.
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5d
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Coordinator, IT Technical Support
Arlington, Virginia, United States
$60k-$73k/yr OnsiteFull Time
Conservation International
Conservation International: Protects nature for the benefit of humanity and biodiversity
2+ YOEBachelor's in a technical field or equivalent,2+ years technical support experience on Windows and macOS, proficiency with Microsoft 365 and Microsoft Admin Center, MDM familiarity, ticketing system experience, ability to lift up to 40 lbs, strong communication.
Microsoft 365, Microsoft Admin Center, Microsoft Entra ID, Teams, SharePoint, OneDrive, Windows 11, macOS, MDM, PowerShell, Bash, ticketing system
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1mo
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Technical Support Analyst
Washington, District of Columbia, United States
$60k-$75k/yr HybridFull Time
National Association of REALTORS
National Association of REALTORS: Provides advocacy, education, and resources for real estate professionals.
1+ YOE1-3 years IT support/help desk experience; basic knowledge of Windows, macOS, Microsoft 365, and computer hardware; strong customer service, troubleshooting, documentation, and organizational skills; willingness to learn new technologies.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft SharePoint, Microsoft Exchange Online, Microsoft AD/Entra ID (Azure AD), Microsoft Intune, Zendesk, Jira Service Management
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3w
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
Interstate
Interstate: Global provider of moving, relocation, and logistics services.
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
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2w
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Technical Product Support Specialist
New York or Washington
$80k-$90k/yr RemoteFull Time
Zignal Labs
Zignal Labs: AI-powered real-time media intelligence and situational awareness platform.
2+ YOE2+ years in customer-facing technical/product support for SaaS, experience with ticketing systems, OSINT tools, Claude and N8N, strong written/verbal communication and problem-solving skills.
JIRA, Zendesk, Freshdesk, Claude, N8N, Salesforce, Microsoft Excel
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4h
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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1w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
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1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
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6d
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Senior Federal Technical Support Engineer
United States or Washington or Baltimore
$102k-$127k/yr RemoteFull Time
Horizon3.ai
Horizon3.ai: Autonomous penetration testing platform for continuous security assessment.
5+ YOE5+ years technical support/systems experience; strong Linux, containerization (Docker,Kubernetes), cloud and IaC (Terraform/Ansible/CloudFormation) skills; networking, scripting (Bash/Python/PowerShell), and FedRAMP/DoD enclave experience; ability to obtain Top Secret clearance.
Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, RESTful, OAuth, SAML, Active Directory, LDAP, Amazon RDS, NodeZero, JavaScript, Go, SQL, NoSQL
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