242 technical support jobs at 159 companies in Grand Island, NY
2w
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Technical Support Specialist
Toronto or Ottawa or Canada
RemoteFull Time
2+ YOERequires 2–3 years in technical support, API implementation, technical onboarding, or SaaS support; REST APIs, JSON, authentication, webhooks, API testing, troubleshooting, case management, and strong communication skills.
Postman, OpenAPI, Swagger, REST APIs, JSON, SQL, OAuth
1w
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Technical Support Specialist
St. Catharines or Toronto
$50k-$58k/yr HybridFull Time
2+ YOERequires 2+ years in technical support or customer success, strong technical understanding of data, integrations, APIs, or web technologies, and excellent communication and problem-solving skills.
APIs, CMS, HTML, CSS
1w
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Technical Support Representative
North Tonawanda or United States
$69k-$91k/yr OnsiteFull Time
2+ YOECollege diploma or university degree in engineering, HVAC technology, or a related technical field; 2–3 years in technical support or HVAC; troubleshooting, HVAC applications, Microsoft Office, and customer communication skills.
Microsoft Office Suite, BACnet, Modbus
1d
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Technical Support Specialist
Ottawa or Calgary or Kelowna or Toronto
$70k-$80k/yr HybridFull Time
1+ YOERequires 1–3 years in technical support, CX operations, incident management, or QA; technical knowledge of data, integrations, APIs, or web technologies; strong communication, troubleshooting, and cross-functional skills.
API, EHR, Linear, GitLab, AI
2w
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Technical Support Analyst
Toronto, Ontario, Canada
OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2–3 years of technical support experience, ServiceNow and JIRA knowledge, SQL, APIs, troubleshooting, and strong communication and problem-solving skills.
ServiceNow, JIRA, SQL, AWS, Microsoft Azure, API
1mo
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Technical Support Analyst
Toronto, Ontario, Canada
$65k-$85k/yr HybridFull Time
3+ YOE3+ years technical support experience in a software environment; strong SQL and database skills; experience with transactional, financial, or payment data; scripting discipline; strong communication and customer-facing skills.
SQL, Point of Sale (POS), SchoolCash, SchoolFunds
1w
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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
1d
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Technical Support Specialist
Toronto or Canada
$58k-$65k/yr HybridFull Time
2+ YOERequires 2+ years of SaaS technical support experience, ticketing-system familiarity, database fundamentals, Linux and command-line skills, troubleshooting ability, communication skills, and rotating after-hours availability.
Zendesk, Zoho, Freshdesk, SQL, Linux, APIs
2mo
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Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yr HybridFull Time
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, CI/CD, SDKs, APIs, Model Context Protocol (MCP), Sentry, Seer, LLM, RAG
1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
1mo
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Technical Support Specialist - Financials
Toronto or Nova Scotia or Canada
$20-$27/hr RemoteFull Time
Customer-facing technical support for financial modules; strong accounting knowledge, problem-solving, communication, and spreadsheet proficiency; bachelor’s degree preferred.
QuickBooks, Sage, Google Sheets, Microsoft Excel
2mo
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Bilingual Technical Support Specialist II
Toronto, Ontario, Canada
RemoteFull Time
2+ YOEBilingual French/English, 2+ years technical support or field service experience, high school diploma (technical degree preferred), strong mechanical aptitude, ability to travel up to 50%, reliable for on-call/after-hours support.
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
1mo
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Technical Support Engineer- Canada
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
JSON, SQL, APIs, webhooks, GCP, Jira, Intercom, Notion
1w
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Technical Support Analyst, Tier 1
Toronto, Ontario, Canada
$41k-$55k/yr HybridFull Time
Previous technical support experience, preferably in SaaS, fast-paced environments, or LMS platforms; strong communication, troubleshooting, technical comprehension, customer service, and problem-solving skills.
SaaS, LMS
2w
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Technical Support Analyst
Toronto, Ontario, Canada
$73k-$86k/yr HybridFull Time
3+ YOE3+ years IT support experience, post-secondary IT education, strong Active Directory and Microsoft 365 skills, experience with Azure/Entra ID, service management tools, ITIL processes, scripting (PowerShell/Bash) preferred.
Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive for Business, Microsoft Azure/Entra ID, Conditional Access, Role-Based Access Control (RBAC), MFA, Privileged Identity Management (PIM), Single Sign-On (SSO), ServiceNow, Remedy, Jira, Patch My PC, SCCM, Intune, PowerShell, Bash
1mo
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Technical Support Analyst
Oakville, Ontario, Canada
$56k-$84k/yr HybridFull Time
2+ YOE2+ years end-user support experience, CompTIA A+/Network+/MCP/MCDST preferred, Active Directory and Microsoft Authenticator experience, Service Now ticketing, MS Office 365/CoPilot, Outlook, Windows 11, strong communication and documentation skills.
Active Directory, Microsoft Authenticator, Service Now, MS Office 365, CoPilot, Outlook, Windows 11, Microsoft Teams
3w
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Production Support Technical Specialist
Toronto, Ontario, Canada
OnsiteFull Time
5+ YOEProvide production support and incident resolution for FNZ clients; strong technical, analytical, communication skills; 5+ years financial services experience; degree or equivalent experience.
Microsoft .NET, C#, VB.NET, ASP.NET, MVC, WebAPI, SQL Server, Javascript, ReactJS, jQuery
5d
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Technical Support Engineer - Temp Employment
Toronto, Ontario, Canada
RemoteTemporary
5+ YOERequires 5 years of enterprise software or IT support experience, Windows and server operating system knowledge, troubleshooting skills, and strong customer communication. A related technical bachelor's degree is preferred.
Windows, Windows Server, Mac OS, Active Directory, Group Policy, Azure, SQL, SaaS, Microsoft Office, Microsoft Windows 10, Microsoft Windows 11, Command Line, Scripting, Virtualization
2mo
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Technical Support Representative, Tier 1
Toronto or Montreal or Vancouver
$23-$25/hr OnsiteFull Time
1+ YOERequires 1–2 years of telecom technical support experience, TCP/IP and CIDR knowledge, DHCP, static IP assignment, subnetting, and GPON understanding. English required; French preferred.
Cisco IOS, Cisco IOS XR, Cisco IOS XE, GPON, TCP/IP, CIDR, DHCP