23 technical support lead jobs at 13 companies in Aromas, CA
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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User Support Lead
San Jose, California, United States
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
Sierra, Intercom, Zendesk, Front, Ada, JIRA
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
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Sr. Field Support Supervisor
Rio Rancho or Milpitas
OnsiteFull Time
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
CRM
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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Lead Infrastructure Engineer - Technical Solutions Engineering
Palo Alto, California, United States
$143k-$185k/yr OnsiteFull Time
5+ YOEFormal training and 5+ years infrastructure engineering experience; deep expertise in cloud infrastructure, networking, storage, databases, automation; scripting (Python) and AWS certification(s); AI-assisted tooling experience, incident/change/problem management, and 24/7 on-call support.
AWS, Python, Kubernetes, Azure, GCP, Terraform
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Associate Director of Business Operations & Support Services
Seaside, California, United States
$10k-$10k/mo OnsiteFull Time
5+ YOE5+ MgmtBachelor's in accounting/business/finance or equivalent,5+ years leading budgeting/financial planning in complex organizations,supervisory experience,financial analysis,contract oversight,and technical fluency with enterprise systems.
Oracle, PeopleSoft, Microsoft Office Professional Suite, Google Mail
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
Creo, Windchill, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in the connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication and presentation skills.
Creo, Windchill, Microsoft Office
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Lead Sales Engineer (West Coast)
Mountain View, California, United States
$141k-$212k/yr OnsiteFull Time
8+ YOE8+ years in sales/solutions engineering with application security experience; hands-on SAST/SCA/DAST knowledge; technical software development or security background; strong communication and ability to support net-new sales cycles.
SAST, SCA, DAST, LLM, DevSecOps, CI/CD, DevOps, Agentic development workflows
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
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Staff Engineer, Software - SDK
San Jose, California, United States
OnsiteFull Time
9+ YOELead SDK development and integration for switch silicon, provide technical leadership, port SDKs across network OSes, support hardware bring-up; typically 9+ years experience and bachelor\u0002s degree or equivalent.
ONL, SONiC, CentOS, CUDA, ROCm, Agile, Scrum
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