27 technical support lead jobs at 17 companies in Bothell, WA

4d
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Vehicle Support Center Technical Lead
Renton, Washington, United States
$90k-$128k/yr OnsiteFull Time
PACCAR
PACCARNasdaq: PCAR: Designs and manufactures heavy-duty commercial trucks and diesel engines.
3+ YOEBachelor's degree, 3+ years vehicle/diesel diagnostics, PACCAR Engine and Electrical certification, strong communication and coaching, Microsoft Office and PC skills.
TCS 365, Microsoft Office
1w
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Manager, Technical Support Engineer
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1mo
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Technical Support Quality Manager, Amazon Leo Customer Support
Bellevue, Washington, United States
$139k-$188k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOELead quality assurance for multi-channel customer support; 7+ years in quality management; Six Sigma Black Belt; cross-functional leadership.
Six Sigma, DMAIC, DMADV, statistical_process_control, speech_analytics, AI-assisted QA
1mo
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Customer Support Engineering Lead
Seattle, Washington, United States
$165k-$185k/yr OnsiteFull Time
Gradial
Gradial: Automates enterprise marketing operations and content supply chains.
Customer-facing technical support engineering experience; strong communication and leadership; experience with support platforms, ticketing workflows, AI tools/LLMs/coding agents, and building automation for triage and resolution.
Pylon, Linear, AI tools, LLM workflows, coding agents
1d
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Physical Security Technical Operations Lead
Tacoma, Washington, United States
RemoteContract
Arganteal
Arganteal: Automates enterprise IT infrastructure deployment through software and services.
10+ YOE10+ years technical leadership in physical security projects; expertise in access control, VMS/cameras, intrusion detection, site surveys, design, BOMs, and escalation support; PSP/CPP/NICET preferred.
Lenel, Software House C-CURE, Genetec, AMAG, Honeywell Pro-Watch, Milestone, Avigilon, Genetec Security Center, Axis Camera Station, DSC, Bosch, Honeywell/Resideo, DMP, CAD, Visio, PoE, VLAN
3mo
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Lead IT Support Specialist Fulfillment Center
Kent, Washington, United States
$23-$33/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
2+ YOEHigh School/GED and 2+ years IT customer-facing or technical support experience. Experience with printers, terminals, PCs, RF hardware, Windows and MS Office. Knowledge of network infrastructure and server hardware/software. Weekend/holiday/off-hours coverage and up to 10% travel.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare, Visual Basic, HTML, PHP, ASP, Access, SQL
2w
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Customer Support Manager - Americas
Seattle, Washington, United States
$110k-$138k/yr RemoteFull Time
TOMRA
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
CRM, ERP, IFS, Microsoft Dynamics 365
1mo
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Team Lead
Everett, Washington, United States
$34-$57/hr HybridFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
1+ YOE1+ year related calibration/troubleshooting experience required; technical associate's degree preferred. Must direct and schedule technicians, support throughput and continuous improvement, perform bench repairs, analyze service data, and lift up to 40 lbs.
1w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
NICE
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
3w
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Assistant Director of Technology Support
Bothell, Washington, United States
$204k-$215k/yr OnsiteFull Time
Northshore School District
Northshore School District: Operates public K-12 schools in Washington state communities.
5+ YOE5+ MgmtBachelor's degree preferred, 5+ years leading technical support teams, experience with ticketing, imaging, hardware deployment/repair, asset and budget management, strong communication and supervisory skills.
1mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
3w
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Monopropellant Engine Product Lead VI
Seattle, Washington, United States
$156k-$210k/yr HybridFull Time
Agile Space Industries
Agile Space Industries: Designs and manufactures in-space chemical propulsion systems for spacecraft.
10+ YOEB.S. in engineering (or equivalent), 10+ years aerospace experience, proven monopropellant propulsion expertise, systems engineering and proposal support, SRR/PDR/CDR experience, and strong technical communication.
JAMA
2w
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Partner Solution Lead - Anthropic AI Solutions - West Region (Principal or Senior Principal)
Denver or Los Angeles or Phoenix or San Francisco or Seattle
$157k-$258k/yr OnsiteFull Time
Slalom
Slalom: Provides business and technology consulting and software engineering services.
7+ YOE7+ years consulting or client-facing technical experience; experience designing and delivering LLM/AI solutions (Claude, OpenAI GPT); experience with MCP, Claude Code/Cowork, agentic workflows, RAG; ability to support revenue targets and lead technical discovery.
Claude, Claude Code, Cowork, Claude Skills, Claude API, OpenAI GPT, Model Context Protocol (MCP), Retrieval-augmented generation (RAG)
1mo
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Lead, Managed Services
Seattle, Washington, United States
OnsiteFull Time
Meriplex
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE5+ years IT support experience, 2+ years as a senior technician/technical lead, advanced troubleshooting, mentoring, customer communication, ability to prioritize, Bachelor's preferred; ITIL and vendor certs desired.
ITIL, Microsoft
2w
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Lead Customer Engineer - Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related technical field, 2+ years technical support experience in the connector industry, proficiency with 3D modeling and PDM (Creo, Windchill), knowledge of server/storage/networking preferred, strong communication and presentation skills.
Windchill, Creo, Microsoft Office
5d
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Lead Customer Engineer-Power Solutions
Seattle, Washington, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field, 2+ years technical support experience in connector industry, proficiency with 3D modeling and PDM, knowledge of industry specs, strong communication and presentation skills.
Windchill, Creo, Microsoft Office
1w
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
1mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
Read AI
Read AI: AI productivity platform for meeting summaries and workplace insights.
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
3w
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Market Developer - Personal Care and Nutrition (Bellevue, WA, US, 98004)
Chicago or Bellevue or The Woodlands
$80k-$98k/yr OnsiteFull Time
Univar Solutions
Univar Solutions: Distributes industrial chemicals and specialty ingredients to global businesses.
2+ YOEBachelor's degree or equivalent, 2+ years technical support or direct sales, Windows and database experience, Microsoft Office with strong Excel and Dynamics skills, consultative selling, lead/opportunity management, travel up to 20%.
Windows, Microsoft Office, Microsoft Excel, Microsoft Dynamics