71 customer support engineer jobs at 36 companies in Bothell, WA
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Customer Support Engineer
Seattle, Washington, United States
HybridFull Time
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing storage/support roles; strong Linux admin, networking, bash scripting, file-system/NAS and S3 experience; ability to travel ~20%; MS or B.Sc. in related field.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Gradial: Automates enterprise marketing operations and content supply chains.
Customer-facing technical support engineering experience; strong communication and leadership; experience with support platforms, ticketing workflows, AI tools/LLMs/coding agents, and building automation for triage and resolution.
Pylon, Linear, AI tools, LLM workflows, coding agents
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field, 2+ years technical support experience in connector industry, proficiency with 3D modeling and PDM, knowledge of industry specs, strong communication and presentation skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering, minimum 2 years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specifications, strong communication and presentation skills.
1+ YOEPost-sales technical support experience (1–2 years), A.A. in engineering/technology or equivalent, proficiency with support ticketing systems and Microsoft Office, strong written/verbal communication and customer advocacy skills.
Microsoft Dynamics, Salesforce, Microsoft Office, Fortive Business System (FBS)
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
1+ YOEPost-sales technical support for Fluke hardware and software via phone, email and ticketing; 1-2 years technical troubleshooting experience; AA in engineering/technology or equivalent experience; strong communication and MS Office/ticketing proficiency.
Support Engineer, Amazon Leo Enterprise Customer Support
Arlington or Bellevue
$96k-$160k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in ISP/network operations or network engineering; CCNP/JNCIP or equivalent; deep eBGP, peering, SD-WAN troubleshooting skills; AWS networking experience; NOC/incident management background; must be U.S. citizen, national, permanent resident, refugee, or asylee.
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years B2B SaaS support experience, Bachelor’s degree, deep Salesforce CRM knowledge, familiarity with Marketo/Pardot/HubSpot/Eloqua, JavaScript and API troubleshooting, strong communication and problem-solving skills.
Salesforce CRM, Marketo, Pardot, HubSpot, Eloqua, JavaScript, API
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
2+ YOEBachelor's degree or 4+ years technical experience; 2+ years customer support in cloud/storage/networking; Linux CLI, Git, Kubernetes, Terraform, monitoring and public cloud familiarity; strong communication and on-call experience.
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
10+ YOEBachelor's or equivalent,10+ years cloud-native experience in customer-facing/support roles,deployment/orchestration experience,programming/debugging skills,ability to travel up to 25%.
Google Cloud, Google Cloud Platform (GCP), GCP, Python, Java, Vertex AI, AI Studio, A2A, LangGraph, CrewAI, AutoGen