12 technical support lead jobs at 9 companies in Burlington, NC
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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Technical Lead
Danville, Virginia, United States
$60k-$80k/yr HybridFull Time
3+ YOERequires 3–7 years supporting enterprise IT infrastructure or MSP environments, with Microsoft 365, Windows Server, networking, cybersecurity, troubleshooting, communication, and customer service experience.
Microsoft 365, Windows Server, SIEM, EDR, MFA, Microsoft, CompTIA, Cisco, Cybersecurity Maturity Model Certification (CMMC)
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Technical Solutions Lead
Durham, North Carolina, United States
OnsiteFull Time
5+ YOERequires 5+ years in solutions engineering, technical services, data migration, implementation engineering, application support, or similar; strong SQL, Python, ETL, relational database, REST API, JSON, and integration experience.
SQL, Python, REST APIs, JSON, QuickBooks, Microsoft OneDrive, Microsoft 365, Microsoft Azure, Microsoft SharePoint, Microsoft Power BI
2mo
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Senior Cloud Technical Lead
Cary or United States
HybridFull Time
8+ YOE8+ years technical experience including UNIX/Linux and consulting/support, 3+ years in consulting or systems support, Bachelor's in a quantitative field (or equivalent), container and orchestration experience, scripting (bash/PowerShell), authorized to work in the US.
Microsoft Azure, AWS, GCP, OpenShift, Python, Ansible, Kubernetes, UNIX, Linux, bash, Microsoft PowerShell, SAS
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
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Data Center Power and Cooling Support Manager
Morrisville, North Carolina, United States
$150k-$195k/yr HybridFull Time
5+ YOE5+ years in IT/HPC support; experience leading technical support teams; global cross-region infrastructure experience.
HPC infrastructure tools, ITIL, NVIDIA GPUs, AMD CPUs, Intel CPUs, Liquid cooling systems, IT service management tools
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
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Director, Critical Communications
Raleigh or United States
$176k-$347k/yr RemoteFull Time
10+ YOE5+ MgmtRequires 10+ years in technical customer, operational, support, incident, or crisis communications environments; 5+ years leading teams and programs; technical literacy; and high-stakes communications experience.
AWS, Google Cloud, Microsoft Azure, CRM
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Chief of Staff, AI Engineering - REMOTE
Chicago or Morrisville or United States
$180k-$210k/yr RemoteFull Time
10+ YOE10+ years leading large-scale software engineering programs or technical program management; bachelor’s in CS/Engineering; experience supporting senior engineering executives; strong communication and analytical skills.
GitHub, GitHub Actions, Linear, Monday, Azure, Jira
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Exceptional Children Program Facilitator - Compliance
Chatham County, North Carolina, United States
OnsiteFull Time
Lead and monitor special education compliance, provide technical assistance and training, manage ECATS/data systems, conduct audits and data analysis, and support districtwide special education program implementation.
ECATS, Infinite Campus, Microsoft Office, Google Workspace
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Sr. Project Manager, Engineering
Durham, North Carolina, United States
$109k-$202k/yr OnsiteFull Time
9+ YOEBachelor’s in engineering or equivalent, 9+ years supporting pharmaceutical/biopharma manufacturing in regulated environments, experience leading FDA/GMP projects, knowledge of Quality by Design and Six Sigma, strong technical communication.
2mo
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®