39 technical support lead jobs at 32 companies in North Carolina
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Technical Support Engineer - Tooling Lead
Redmond or Charlotte or Fargo or Irving
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, information technology, or related field and 10+ years of technical support, consulting, or IT experience; expertise in support tooling, AI, strategy, and cross-functional leadership.
AI, LLM
2w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
5d
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Technical Solutions Lead
Durham, North Carolina, United States
OnsiteFull Time
5+ YOERequires 5+ years in solutions engineering, technical services, data migration, implementation engineering, application support, or similar; strong SQL, Python, ETL, relational database, REST API, JSON, and integration experience.
SQL, Python, REST APIs, JSON, QuickBooks, Microsoft OneDrive, Microsoft 365, Microsoft Azure, Microsoft SharePoint, Microsoft Power BI
3mo
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45Drives Technical Service Team Lead
Wilmington, North Carolina, United States
$60k-$75k/yr OnsiteFull Time
Experience in technical support or systems administration, team leadership, Linux and infrastructure troubleshooting, escalation handling, strong communication and coaching skills.
Linux
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2mo
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Senior Cloud Technical Lead
Cary or United States
HybridFull Time
8+ YOE8+ years technical experience including UNIX/Linux and consulting/support, 3+ years in consulting or systems support, Bachelor's in a quantitative field (or equivalent), container and orchestration experience, scripting (bash/PowerShell), authorized to work in the US.
Microsoft Azure, AWS, GCP, OpenShift, Python, Ansible, Kubernetes, UNIX, Linux, bash, Microsoft PowerShell, SAS
3w
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Quality & Technical Support Leader
Goldsboro, North Carolina, United States
OnsiteFull Time
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
Microsoft Office
2w
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
1mo
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Sr. Oracle HCM Technical Lead
Alabama or Arizona or California or Colorado or Georgia or Illinois or Louisiana or Massachusetts or Michigan or Missouri or North Carolina or Nevada or New York or Oregon or Texas or Utah or Virginia or Washington
RemoteFull Time
7+ YOE7+ years supporting enterprise HCM/business systems, 5+ years with Oracle HCM Cloud, experience with integrations, security, data migration, APIs and troubleshooting; Bachelor's in CS/IS/SE or equivalent.
Oracle HCM Cloud, Oracle Integration Cloud, SQL, XML, JSON, APIs, web services
3w
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Unit Controls Technical Lead
Clarksville or Davidson or La Crosse
$90k-$125k/yr HybridFull Time
5+ YOEBS/MS in engineering, 5+ years project management supporting engineering product development, embedded or enterprise software experience, HVAC and DFSS knowledge, requirements management experience, strong leadership and communication skills.
BrainBox AI, Nuvolo, HMI
3mo
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Common Cloud Environment (C2E) Support Lead/Program Manager - Intermediate
Radford or Fort Bragg
$100k-$140k/yr OnsiteFull Time
Active DoD Secret clearance; C2E experience; PMP or DAWIA PM; strong communication; able to manage multiple large-scale projects; related technical degree.
AWS, Azure, VMware, Oracle Linux, Windows Server, SQL Server
9h
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Site Lead - EUO Onsite Support (VA ESOM)
Asheville, North Carolina, United States
OnsiteFull Time
5+ YOEBachelor's degree in a technical discipline and 5 years of experience, or equivalent experience. Requires IT service management supervision, personnel management, ServiceNow, communication, risk mitigation, and Public Trust suitability eligibility.
ServiceNow, Active Directory
1mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: Provides mission-critical software solutions and cloud-based healthcare records and practice management platforms for public sector and healthcare organizations.
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
2mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
2mo
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Data Center Power and Cooling Support Manager
Morrisville, North Carolina, United States
$150k-$195k/yr HybridFull Time
5+ YOE5+ years in IT/HPC support; experience leading technical support teams; global cross-region infrastructure experience.
HPC infrastructure tools, ITIL, NVIDIA GPUs, AMD CPUs, Intel CPUs, Liquid cooling systems, IT service management tools
2mo
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Head of Technical Application Americas (MOUNT HOLLY, NORTH CAROLINA, US)
Mount Holly, North Carolina, United States
OnsiteFull Time
8+ YOE6+ MgmtLead regional technical innovation, development, and support; manage team; require BS in science, 8+ years R&D/Innovation, English and Spanish.
Chemistry, Lab equipment, Data sheets
1d
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FT Food Lion To Go Lead (544222)
China Grove, North Carolina, United States
OnsiteFull Time
Leads Click and Collect operations, manages and develops associates, supports customer service and sales, troubleshoots technical issues, and meets physical requirements including lifting and pallet-jack operation.
iPhone, Computer Based Training (CBT)
1w
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IT Infrastructure Team Lead
Newton, North Carolina, United States
$92k-$126k/yr OnsiteFull Time
5+ YOERequires 5+ years of IT infrastructure experience, 3+ years of infrastructure project management, manufacturing support experience, technical leadership, cybersecurity knowledge, and infrastructure deployment expertise.
Windows Server, Active Directory, DNS, DHCP, VMware vSphere, ESX, Cisco, SAP, Microsoft Excel, MES, SCADA, PI Historian, HMI, RF, LAN/WAN, AI, ML
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
2mo
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Lead Analyst, Systems
North Carolina, United States
RemoteFull Time
2+ YOEBachelor's in a technical field or equivalent experience, 2+ years supporting Blue Yonder WMS, SQL proficiency, supply chain/warehousing/transportation domain expertise, strong communication and systems knowledge.
SQL, Blue Yonder WMS, Salesforce.com, CRM
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