25 technical support lead jobs at 24 companies in Dedham, MA

3w
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
Nova Biomedical
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1mo
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Infinidat
Infinidat: Provider of high-performance enterprise storage and data protection solutions.
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
3w
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
Axis Communications
Axis Communications: Provides network video surveillance and physical security solutions.
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
6d
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Corporate Traveler - Technical Sales Engineer - Boston, MA
Boston or Massachusetts
$125k-$165k/yr OnsiteFull Time
Flight Centre Travel Group
Flight Centre Travel GroupASX: FLT: Provides global travel retailing and corporate travel management solutions.
Experience in SaaS pre-sales or sales engineering, familiarity with APIs and SSO, strong presentation and stakeholder skills, ability to lead technical discovery and support RFP/RFI responses.
SSO, APIs
1mo
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Technical Staff - Digital Engineering Lead (Digital Engineering Center)
Lexington, Massachusetts, United States
$145k-$220k/yr HybridFull Time
MIT Lincoln Laboratory
MIT Lincoln Laboratory: Building advanced technology prototypes for national security.
8+ YOEMaster's in STEM and 8+ years supporting DoD/government/industry in complex hardware prototyping; experience with digital engineering, PLM/Aras Innovator, ability to influence stakeholders, on-site ≥60% availability.
Aras Innovator, SAP, PLM, ERP, Model-Based Systems Engineering (MBSE), Modeling and Simulation (M&S)
1d
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Braze Migration Support
Boston or United States
RemotePart Time
Hire Digital
Hire Digital: Platform connecting businesses with vetted digital marketing and development talent
Experienced specialist to lead SFMC-to-Braze migrations, validate approach, map journeys and data, guide technical stakeholders, and review migrated configurations.
Braze, Salesforce Marketing Cloud, SFMC
1mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
2mo
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Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yr OnsiteFull Time
Tufts University
Tufts University: Private research university providing higher education and academic research.
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
3w
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Sr. Systems Dev. Manager, Amazon Robotics Technical Support
North Reading or Westboro
$198k-$268k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE5+ Mgmt10+ years systems development experience, 5+ years managing development teams, bachelor\u0002s in CS/Engineering, experience leading AI/ML or automation initiatives, strong distributed systems and cloud (AWS) knowledge.
AWS, API, DevOps, MLOps, large language model (LLM), AI/ML
1w
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Systems & Technology Research
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
6d
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Advanced Technology Hardware Lead
Marlborough or Tewksbury
$157k-$299k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
12+ YOEU.S. citizen with active transferable Top Secret clearance; STEM degree with 12+ years experience (or advanced degree with 10+); technical leadership across development lifecycle, systems engineering, prototyping, and production support.
2mo
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Lead – Paraprofessional (Browne) (Internal) (SY26-27)
Chelsea, Massachusetts, United States
OnsiteFull Time
Chelsea Public Schools
Chelsea Public Schools: Operates public K-12 schools in Chelsea, Massachusetts.
5+ YOEMust be a CPS paraprofessional with 5+ years in the district and experience training other paraprofessionals; ability to mentor, provide technical support, track hours, and attend district meetings.
TalentEd
1mo
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Lead Engineer, Protection and Controls (Hybrid)
Westwood or Massachusetts or Connecticut or New Hampshire or United States
$146k-$162k/yr HybridFull Time
Eversource Energy
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
8+ YOEBS in Electrical Engineering or Electrical Engineering Technology required; 8+ years utility engineering/technical/operational experience; supervisory experience preferred; must support emergency restoration and travel across MA/CT/NH; proficiency with Excel, Word, PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
16h
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Lead Consultant, Data Center Due Diligence and Civil Engineering
Boston or Hartford or Portland or Westford
$83k-$107k/yr HybridFull Time
Ramboll
Ramboll: Global provider of engineering, architecture, and sustainability consulting services.
5+ YOEBachelor's degree required; 5+ years consulting experience in civil/site development or due diligence; project management support experience; knowledge of grading, drainage, stormwater, utilities, earthwork, permitting; strong technical writing and communication; EIT/PE preferred.
Civil 3D, CAD, Bluebeam, GIS
3w
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HVAC Install Manager
Boxborough, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Carbon Valley
Carbon Valley: A residential HVAC and plumbing providing installation and customer-focused services in Massachusetts.
Lead and coach residential HVAC installers, manage installation operations, ensure safety and quality, provide technical guidance, and support hiring and retention.
3w
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Senior Governance and Process Engineer
Merrimack, New Hampshire, United States
HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
10+ YOE5+ MgmtBachelor's in engineering/mathematics/computer science and 10+ years' technical experience,5+ years leading audits/process initiatives (CMMI,AS9100),ability to lead cross-functional teams and support engineering lifecycle activities.
CMMI V2.0, AS9100D, ISO9001
1mo
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Planetarium and Media Technologies Manager
Framingham, Massachusetts, United States
OnsiteFull Time
Framingham State University
Framingham State University: Public university offering undergraduate and graduate degree programs.
Manage digital planetarium and multimedia systems, support educational programs, integrate immersive visualization and interactive display technologies, and lead creative and technical operations for the McAuliffe Simulation Lab.
1w
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Salesforce Solution Architect - Service Cloud
Boston or Detroit or Denver
$180k-$210k/yr HybridFull Time
Dynatrace
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
8+ YOE8+ years designing and supporting Salesforce solutions, 5+ years Service Cloud, 3+ years architect/technical lead, experience with Certinia, integrations, stakeholder management, and Agile delivery.
Service Cloud, Experience Cloud, Certinia (formerly FinancialForce PSA), Apex, SOQL, SOSL, Lightning Web Components (LWC), Flows, Visualforce, Salesforce REST API, SOAP API, Platform Events
3w
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Citrin Cooperman
Citrin Cooperman: Provides accounting, tax, and business advisory services for companies.
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel