19 technical support lead jobs at 17 companies in Frederick, CO
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Director of Technical Support
Denver or United States
$140k-$160k/yrHybridFull Time
TextUs: Cloud-based text messaging platform for business communication and engagement.
5+ YOE5+ Mgmt5+ years leading technical support teams, experience with messaging/telephony carriers (Bandwidth, Twilio), SaaS support, SLA/metrics ownership (CSAT, NPS), cross-functional leadership, and an AI-first operational approach.
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
OTAVA: Provides secure and compliant multi-cloud and data protection solutions.
5+ YOE2+ MgmtLeads Technical Services team; 5+ years in technical support or IT infra; 2+ years leadership; cloud, virtualization, networking, cybersecurity; certs; scripting; compliance knowledge.
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
Schurz Communications: Family-owned provider of broadband, cloud, and IT services.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure; 2+ years in leadership; cloud, virtualization, networking, cybersecurity expertise; certifications (AWS, Azure, VMware, ITIL, CISSP); scripting (PowerShell, Python); SOC 2, HIPAA, PCI DSS knowledge.
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
Schurz Communications: Broadband, cloud services, and digital media provider.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure, 2+ years in leadership; cloud, virtualization, networking, cybersecurity; certifications (AWS/Azure/VMware/ITIL/CISSP); automation experience; SOC 2/HIPAA/PCI DSS familiarity.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Arganteal: Automates enterprise IT infrastructure deployment through software and services.
10+ YOE10+ years technical leadership in physical security projects; PSP/CPP/NICET or equivalent; deep knowledge of access control, VMS/cameras, intrusion systems, site surveys, BOMs, network integration, and on-call escalation support.
Lenel, Software House C-CURE, Genetec, AMAG, Honeywell Pro-Watch, Milestone, Avigilon, Genetec Security Center, Axis Camera Station, DSC, Bosch, Honeywell/Resideo, DMP, CAD, Visio
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
Partner Solution Lead - Anthropic AI Solutions - West Region (Principal or Senior Principal)
Denver or Los Angeles or Phoenix or San Francisco or Seattle
$157k-$258k/yrOnsiteFull Time
Slalom: Provides business and technology consulting and software engineering services.
7+ YOE7+ years consulting or client-facing technical experience; experience designing and delivering LLM/AI solutions (Claude, OpenAI GPT); experience with MCP, Claude Code/Cowork, agentic workflows, RAG; ability to support revenue targets and lead technical discovery.
Claude, Claude Code, Cowork, Claude Skills, Claude API, OpenAI GPT, Model Context Protocol (MCP), Retrieval-augmented generation (RAG)
Schemmer: Providing professional architecture, engineering, and construction design services.
10+ YOE10+ years BIM/CAD experience; proficiency with Revit, AutoCAD, SketchUp, and Microsoft Office; experience with reality capture; ability to develop standards, train teams, and provide technical support.
Stored Energy Systems: Manufactures mission-critical battery chargers and DC power systems.
3+ YOE3+ years customer service or technical support experience; strong verbal/written communication; Microsoft Office proficiency; technical aptitude; ability to train and lead; accuracy and multitasking skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
ProMach: Designs, manufactures, and integrates comprehensive packaging and processing solutions.
Lead and coordinate a field technical service team, troubleshoot and repair electro-mechanical equipment, provide telephone support, train technicians, and maintain service documentation; 24-hour on-call availability.
SEAKR EngineeringNYSE: RTX: Designs and manufactures advanced electronics for space applications.
10+ YOELead cross-functional proposal teams, develop pricing and schedules, write technical and management volumes, and support win themes; requires bachelor’s degree, US citizenship, and extensive engineering/proposal experience.
Austin or Minnesota or Portland or Missouri or Phoenix or Iowa or Arkansas or Oklahoma or Utah or Idaho or Denver or Kansas or Wisconsin
$190k-$238k/yrHybridFull Time
Cohesity: AI-powered data security and management software provider.
Pre-sales sales engineering experience with data protection, backup/recovery, security, or cloud platforms; ability to lead demos, design solutions, support POCs, travel as required, and communicate technical value to stakeholders.
Highridge Medical: Developer and manufacturer of spinal medical devices and solutions.
3+ YOEImplement and maintain CAPA, lead HHE and Field Action programs, support audits and document control, monitor regulatory changes; Bachelor's in technical discipline or quality certification (CQE/CQA) and 3+ years medical device/pharma experience required.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOEBachelor's+8 years or Master's+6 years supporting U.S. Government contracts, program management experience, leading cross-functional teams, cost/schedule/technical performance, and active Secret clearance with ability to obtain Top Secret/SCI.
HCA HealthcareNYSE: HCA: Provides hospital and healthcare services through owned facilities.
1+ YOEMinimum one year of technical training in an AMA/ACCA Sonographer Program; Registered Cardiac Diagnostic Sonographer and BLS; minimum one year hospital/clinical experience preferred; basic knowledge of 12-lead EKG; Basic Life Support within 30 days of employment.