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2 technical support lead jobs at 2 companies in Gustine, CA

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Endpoint and End-User Support Manager (Information Systems Analyst) - Library Department
San Jose, California, United States
$142k-$173k/yr OnsiteFull Time
City of San José
City of San José: Provides governance, public safety, and infrastructure for San José.
4+ YOE2+ MgmtBachelor's degree (or equivalent experience) and ~4 years IT experience with at least 2 years lead technical work; expertise in endpoint/device management, Active Directory/Entra ID, Intune/Jamf/Workspace ONE, scripting (PowerShell), and supervision.
Microsoft Active Directory, Group Policy Objects/GPOs, SharePoint, Microsoft 365, Windows 11, macOS, ChromeOS, iOS, Android, Faronics Deep Freeze, Microsoft Intune, Workspace ONE, Jamf, Google Admin, Chrome Enterprise, WSUS, VMware, Entra ID (Azure AD), PDQ, ADUC, PowerShell
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
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