30 technical support lead jobs at 25 companies in Johns Creek, GA
1mo
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
3w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1w
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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yr HybridFull Time
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Microsoft Excel, SQL, Visual Basic, Access
4d
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Oracle EBS Technical Lead
Milpitas or Duluth
$140k-$165k/yr OnsiteFull Time
10+ YOE10+ years of Oracle EBS technical development and production support; expert SQL/PL/SQL, EBS R12 architecture, integrations, troubleshooting, and technical team leadership; bachelor's degree or equivalent experience.
Oracle EBS, SQL, PL/SQL, Shopify, Salesforce, 3PL, WMS, EDI, REST, SOAP, MuleSoft, OIC, Workato, Boomi, Avalara, Oracle APEX, ORDS, GitHub Copilot, Claude, ChatGPT, LLMs, AWS
2w
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Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Workday HCM Technical Lead - 12 month contract
Peachtree Corners, Georgia, United States
OnsiteContract, Full Time
5+ YOETechnical owner for Workday HCM integrations, data architecture, security and performance. Requires 5+ years enterprise systems experience, 3+ years supporting Workday HCM, Workday certification, XML/XSLT, REST/SOAP, EIB/Studio/Core Connectors.
Workday HCM, EIB, Workday Studio, Core Connectors, REST, SOAP, XML, XSLT
1w
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Technical Account Manager, AWS Enterprise Support, Strategic Industries
San Francisco or Sunnyvale or Seattle or Arlington or Atlanta or Herndon or Dallas
$131k-$204k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree, 3+ years of technical engineering experience, and troubleshooting experience across three distributed-systems domains; AWS, cloud, and customer-facing technical lead experience preferred.
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT, Compute, Storage, Database, Big Data, Networking, Serverless, DevOps
2mo
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Workday Financials Technical Lead
Peachtree Corners, Georgia, United States
OnsiteFull Time
5+ YOEOwn and optimize Workday Financial Management; 5+ years supporting enterprise systems, 3+ years Workday Financials experience, Workday integrations (EIB, Core Connectors, Studio), APIs (REST/SOAP), Workday Financials certification, finance/accounting knowledge, strong communication.
Workday, Workday Financial Management, Workday Financials, EIBs, Core Connectors, Workday Studio, APIs, REST, SOAP, Workday AMS
2mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
1mo
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
4d
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IT User Support Technician III
Perris or Clayton County or Cobb County or DeKalb County or Douglas County or Fayette County or Fulton County or Gwinnett County or Henry County or Jackson County or Rockdale County
$37-$55/hr FieldFull Time
4+ YOE1+ MgmtRequires high school diploma or GED and four years of journey-level IT experience, including one year of lead or technically advanced work. Requires Windows, GroupWise, Outlook, voicemail, hardware, software, and workstation support skills.
Microsoft 365, Microsoft Exchange, Active Directory, Windows, GroupWise, Outlook, voicemail, Windows 365 Business, Adobe Cloud, Microsoft Office
3mo
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Specialist II, Technical Product Support
Duluth, Georgia, United States
HybridFull Time
5+ YOEHigh school diploma; 5+ years in configuration, maintenance, or repair of digital copiers/printers; Netg or equivalent; Windows/Unix proficiency; ability to train and lead staff.
3mo
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TechOps Commercial Products Sales Support Manager
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOE5+ years in technical/analytical roles in MRO/aviation or similar; lead cross-functional deals; strong financial modeling and analytical skills; expert Microsoft Excel; strong communication and negotiation; travel as needed.
Microsoft Excel
2d
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Director of Packaging and Cellulose - Paper Technical Center
Atlanta, Georgia, United States
$195k-$225k/yr RemoteFull Time
10+ YOE10+ MgmtRequires 10+ years supporting paper-making manufacturing and 10+ years leading, communicating with, and mentoring others. Requires travel up to 60%; engineering, pulp and paper science, or technical degree preferred.
Principled Base Management (PBM)
2mo
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A/V Design, Quality Assurance, and Support Lead
Costa Mesa or Los Angeles or Atlanta or North America or Europe or Asia
$73k-$132k/yr HybridFull Time
5+ YOEBA/BS in technical/engineering field or equivalent experience; 5+ years in facilities or contracting; 3+ years with building management systems; 1+ year installing AV; familiarity with Distech Controls, Niagara, EC-Net 4, Q-SYS, AutoCAD, CMMS, Microsoft Office; strong verbal and writing skills.
Distech Controls, Niagara Framework, EC-Net 4, Q-SYS, AutoCAD, CMMS, Microsoft Office
6d
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Lead Technology Operations Analyst
Atlanta, Georgia, United States
OnsiteFull Time
7+ YOEBachelor's degree strongly desired; 7–10 years of progressive IT experience required, including system configuration, implementations, ITSM/ITIL, technical platforms, team leadership, and multi-location support.
Microsoft Operating Systems, Microsoft Office, iOS, Android, Linux, ITIL, PowerShell, Python, Contentful, Venmo, PayPal, APIs, PCI, PCI DSS, Point of Sale, Back Office Systems, Kiosks, Digital Menu Boards, Electronic Medical Records (EMR)
1w
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Senior Mechanical Lead Technician
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOERequires 5–8 years of critical facilities maintenance experience, mechanical systems expertise, maintenance program leadership, CMMS knowledge, technical document interpretation, troubleshooting, root-cause analysis, and 24/7 operations support.
CMMS, CRAC, CRAH, HVAC, BAS, CDCP, DCEP, OSHA, NFPA
1mo
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Team Lead Network Operations Control
Normal or Atlanta
$72k-$90k/yr OnsiteFull Time
3+ YOE1+ MgmtBachelor's in engineering or networking,3+ years NOC/technical support experience,1+ years supervisory experience,experience with EVSE protocols,networking,TCP/IP,Python,Linux,AWS,Databricks,and ticketing systems.
OCPP, ISO 15118, CCS, NACS, J1772, TCP/IP, VPN, Cellular/LTE, Python, Linux, Amazon Web Services, Databricks, Salesforce, JIRA, ServiceNow, Slack, MS Teams
1w
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Lead Piping Stress Engineer 1 - Nuclear
Atlanta, Georgia, United States
$118k-$180k/yr HybridFull Time
10+ YOEBachelor's or master's degree in engineering and 10+ years of relevant experience. Requires ASME piping code expertise, pipe support knowledge, technical leadership, and strong communication skills.
AutoPIPE, PIPESTRESS, ANSYS Workbench, Mechanical APDL, Python, MATLAB, Microsoft Excel, 3D CAD, AI
1mo
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Senior Field Service Engineer
United States or Atlanta
RemoteFull Time
Experience with on-site installations and support, mechanical and electrical knowledge, strong organization and communication, CRM and technical documentation proficiency, ability to work independently and lead installations.
HubSpot CRM
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