19 technical support lead jobs at 16 companies in Marengo, IL
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2d
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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yr HybridFull Time
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Microsoft Excel, SQL, Visual Basic, Access
2w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
1mo
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
2w
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SUPERVISOR, TECHNICAL SERVICES (OFFICE OF ECONOMIC DEVELOPMENT) ACTIVELY RECRUITED
Cook County, Illinois, United States
$108k-$119k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's degree in information technology, computer information systems, or related field; four years of technical support experience; and two years of supervisory or lead experience.
QBIC
4d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
4d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
1mo
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Systems Engineer Lead
Waukegan, Illinois, United States
OnsiteFull Time
Lead ERP implementation and support, configure integrations and middleware, administer Linux and databases, write SQL, mentor technical staff; bachelor's in related field preferred.
SQL, MySQL, Microsoft SQL Server, Systemd, Cron, OpenSSH, Common Lisp, Python, Go, Power BI, ERP, APIs, middleware, AI-assisted coding tools
1mo
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Team Lead Quality Inspect
Brodhead, Wisconsin, United States
OnsiteFull Time
Lead and train manufacturing associates on safety, quality, and productivity; perform takt maintenance, root-cause problem solving, technical guidance, and support production goals; must be available for mandatory overtime.
1d
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Field Service Manager - Food Processing
Elk Grove Village or Iowa
$110k-$150k/yr FieldFull Time
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
1w
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Lead Field Service Technician
Milwaukee or Madison or Des Plaines
HybridFull Time
6+ YOENICET 1 and 2 certifications plus 6 years of programming, field service or technical support, troubleshooting, diagnostic tools, and service management software experience; technical team leadership required.
Verifier, diagnostic tools, service management software, Honeywell Forge
1w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
2mo
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Customer Experience Truck Fleet Advocate
Elmhurst, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years in sales, product support, or technical knowledge; 1+ year as a technical support lead.
CRM, ERP, quotation software, Parts catalog, email, phone, video conferencing
2mo
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Customer Experience Truck Fleet Advocate
Aurora, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years in sales, product support, or technical knowledge; 1+ years as a technical support lead.
1w
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Lead Data Engineer ( Hybrid- Rosemont, IL )
Rosemont, Illinois, United States
$135k-$145k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent experience; 7+ years implementing and supporting ETL technologies. Requires SQL, Python, relational databases, integrations, data warehouses, Azure, testing, and technical documentation.
Flowgear, Zapier, Snowflake, SQL Server, BigQuery, Python, Microsoft Azure, Azure Data Lake, Azure Data Factory, VB.Net, C#, Oracle Retail Platform, Microsoft SQL, ETL
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts/project management; experience leading technical teams, managing cost/schedule/technical performance, EVM knowledge; Secret clearance required; 25% travel.
Earned Value Management (EVM)
1mo
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IT Manager, Ops Tech Solutions (OTS)
Channahon or Romeoville
$117k-$160k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading technical teams across locations, IT operations management experience, Linux/Unix administration, stakeholder communication, experience in 24x7 support environments, bachelor's degree or equivalent experience.
Linux, Unix, Windows, Android
1d
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Head of Customer Solution Center
Lisle, Illinois, United States
HybridFull Time
5+ YOE7+ MgmtBachelor's degree or equivalent experience; 5+ years in utilities with water metering and AMI expertise; 7+ years leading technical customer support or service teams; strong communication, training, presentation, and software skills.
AMI
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's + 8 years (or Master's + 6 years) supporting U.S. Government contracts or project management; 3 years leading technical performance; experience with Earned Value Management; active DoD Secret clearance required.
Earned Value Management (EVM), FAR, DFARS
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