4 technical support lead jobs at 4 companies in Newman, CA
1mo
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Sr. Field Support Supervisor
Rio Rancho or Milpitas
OnsiteFull Time
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
CRM
2w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
4w
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
3d
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Staff Engineer, Software - SDK
San Jose, California, United States
OnsiteFull Time
9+ YOELead SDK development and integration for switch silicon, provide technical leadership, port SDKs across network OSes, support hardware bring-up; typically 9+ years experience and bachelor\u0002s degree or equivalent.
ONL, SONiC, CentOS, CUDA, ROCm, Agile, Scrum