15 technical support lead jobs at 9 companies in Patterson, CA
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Cloud Service Technical Support Manager
Pleasanton, California, United States
$85k-$95k/yrOnsiteFull Time
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
NetflixNASDAQ: NFLX: Provider of global streaming entertainment and video content.
Experience supporting production pipelines, generative and traditional CG tools, ability to design artist workflows, prototype tool integrations, and communicate technical concepts to artists and production leads.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Endpoint and End-User Support Manager (Information Systems Analyst) - Library Department
San Jose, California, United States
$142k-$173k/yrOnsiteFull Time
City of San José: Provides governance, public safety, and infrastructure for San José.
4+ YOE2+ MgmtBachelor's degree (or equivalent experience) and ~4 years IT experience with at least 2 years lead technical work; expertise in endpoint/device management, Active Directory/Entra ID, Intune/Jamf/Workspace ONE, scripting (PowerShell), and supervision.
Microsoft Active Directory, Group Policy Objects/GPOs, SharePoint, Microsoft 365, Windows 11, macOS, ChromeOS, iOS, Android, Faronics Deep Freeze, Microsoft Intune, Workspace ONE, Jamf, Google Admin, Chrome Enterprise, WSUS, VMware, Entra ID (Azure AD), PDQ, ADUC, PowerShell
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in the connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication and presentation skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering, 2+ years connector-industry technical support, proficiency with 3D modeling (Creo) and Windchill, knowledge of server/storage architectures and industry specs, strong communication and Microsoft Office skills.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in the connector industry, proficiency with 3D modeling and PDM (e.g., Creo, Windchill), knowledge of server/storage architectures and industry specs; some travel required.
Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Driving supplier quality and selection, performing technical audits, resolving supplier issues, supporting product qualification and reliability, and leading corrective actions.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Drive supplier quality, perform technical supplier audits, lead corrective actions (8D/RCCA), support product qualification and reliability, and collaborate with engineering and customers.
Chabot-Las Positas Community College District: Public community college district providing higher education and training.
2+ YOEBachelor's in computer science or related; experience with systems analysis, programming, Oracle/SQL/C/COBOL, database and OS administration; ability to lead projects and provide technical support.