65 technical support lead jobs at 57 companies in Princeton, NJ
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Technical Support Lead
New York City, New York, United States
$125k-$215k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years in a technical, customer-facing role; 2+ direct reports; API product experience; SQL; payments/fintech interest; strong communication; process-minded.
SQL, APIs, Scripting
5d
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Technical Support Team Lead
New York City, New York, United States
$125k-$145k/yr HybridFull Time
3+ YOERequires 3–5 years of technical support engineering experience in SaaS, technical support team leadership, software troubleshooting, AI and automation expertise, strong communication, and preferably digital health or EHR experience.
EHR, Epic, Cerner, athenahealth, CoralLogic, Mixpanel, SQL, Zendesk, LLMs
2mo
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
2+ YOE2+ years technical/product support experience, strong IP networking and hardware/software troubleshooting, customer-facing communication, documentation skills, and eligibility for U.S. security clearance.
Salesforce, Jira, Microsoft
1w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
6d
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Technical Lead / Exec IT Support
New York City, New York, United States
HybridFull Time
7+ YOERequires 7+ years in IT support, help desk, or systems administration; macOS, Apple hardware, Google Workspace, MDM, TCP/IP, endpoint management, troubleshooting, and communication skills. Shell or Python automation is a plus.
macOS, Apple, Google Workspace, Mosyle, TCP/IP, Shell, Python, Zero Trust, Zoom, Confluence, GitLab, Adobe, JetBrains, Zendesk, Cisco Meraki
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
3w
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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Technical Lead
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
10+ YOEBachelor's degree required; 10+ years' experience; expertise with IBMS, WHATSOn or similar scheduling software, Windows, SQL, Oracle PL/SQL, and application support leadership.
Integrated Broadcast Management System (IBMS), WHATSOn, Windows, SQL, Oracle PL/SQL, Business Objects, Crystal Reports
2mo
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IT Technical Support Supervisor
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
1mo
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Senior-Technical Lead (49735)
Florham Park, New Jersey, United States
$190k/yr HybridFull Time
5+ YOEBachelor's in Computer Science (or equivalent) and 5+ years experience; strong Java (8+) and Spring Boot skills; experience with REST APIs, workflow/BPMN, messaging, batch processing, SQL/ORM, AWS, CI/CD, containers, and production support.
Java, Spring Framework, Spring Boot, BPMN, RabbitMQ, Spring Batch, Quartz, SQL, Hibernate, JPA, AWS, EC2, S3, IAM, RDS, Jenkins, Git, Maven, Gradle, Docker, Kubernetes
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1mo
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Onsite Technical Lead - OneShield (FTE / Hybrid)
Bala Cynwyd, Pennsylvania, United States
$106k-$160k/yr HybridFull Time
10+ YOE10+ years software development experience with 8+ years on OneShield; strong OneShield, Java, Spring, P&C insurance domain, production support, release management, and team leadership skills.
OneShield Designer, OneShield Policy Administration, OneShield Core, Java, Spring Framework, Spring Boot, REST APIs, SOAP Web Services, JPA/Hibernate, JDBC, Microservices, Oracle, SQL Server, Git, Maven, Gradle, Microsoft Azure DevOps, CI/CD, JSON, XML, AJAX
1w
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Technology Support Lead
Feasterville-Trevose or Colorado or Florida or Massachusetts or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Washington
$85k-$115k/yr RemoteFull Time
3+ YOERequires 3+ years in technical support, IT operations, or support operations; ticket triage, root-cause analysis, incident management, project coordination, ticket-data analysis, and technical communication skills.
SaaS
1mo
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Application Engineering Technical Lead - II
Wayne, Pennsylvania, United States
HybridFull Time
10+ YOE10+ years relevant experience including 5+ years hands-on development; strong Java and Python skills; AWS cloud-native experience; RESTful/GraphQL and event-driven architecture experience; strong troubleshooting and production support skills.
Java, Python, AWS, ECS, Lambda, DynamoDB, PostgreSQL, SQS, SNS, S3, RESTful APIs, GraphQL, Kafka, Kafka Streams, Attunity, Qlik, DB2, JSF
1mo
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Booking Operations Support Lead
New York City, New York, United States
$70k-$100k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years in customer support or operations (1+ year in lead role), experience with Intercom/Zendesk, building SOPs and escalations, strong written/verbal skills, technical aptitude, and bachelor's degree or equivalent experience.
Intercom, Zendesk, GDS
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Customer Support Team Lead
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years customer support leadership with 2+ years direct people management; experience with support ops, SLAs, metrics (CSAT, FRT), Zendesk/Intercom automation, technical troubleshooting (domains/DNS), and scaling processes.
Zendesk, Intercom
1w
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Functional / Technical Lead (Digital Banking Applications) - Vice President
New York City, New York, United States
$125k-$223k/yr HybridFull Time
Experience with digital banking or wealth management platforms, application integration, APIs, SDLC, testing, release management, production support, SQL, data analysis, and business requirements; bachelor's degree or equivalent experience.
SQL, API, Agile
1w
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Tech Lead
Bedminster, New Jersey, United States
$60k-$90k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10–15 years in technical support or network engineering, with L2/L7 and 5G core testing expertise; strong troubleshooting, analytical, communication, and customer-support skills.
IxNetwork, IxLoad, Python, Tcl, AWS, Microsoft Azure, VMware
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