71 technical support lead jobs at 56 companies in Silver Spring, MD
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OED Technical Lead
Columbia or Linthicum Heights
OnsiteFull Time
Sentar: Provides cybersecurity and intelligence solutions for national security agencies.
7+ YOE7+ Mgmt7+ years leading technical teams supporting intelligence or related communities, experience with intelligence analysis methodologies, project management, and cyber investigations; TS/SCI eligibility required.
Evolver: Provides cybersecurity and IT solutions for government and enterprise.
7+ YOE7+ MgmtUS citizen with Active Top Secret clearance (TS-SCI eligible),7+ years leading technical teams supporting intelligence analysis,7+ years IC support,HUMINT/SIGINT experience,5+ years cyber investigation and reporting,5+ years project management experience.
Chameleon Integrated Services: Provides IT systems integration and cybersecurity for federal agencies.
10+ YOE3+ MgmtU.S. citizen eligible for Tier 4 Public Trust; 10+ years cybersecurity experience, 7+ years federal ISSO/RMF support, 3+ years leading authorization workstreams; NIST SP 800-37/53 knowledge; CISSP or CGRC; strong federal technical writing and executive briefing skills.
ServiceNow, Splunk, Tenable, Qualys, Microsoft Defender, Entra ID, Okta, Palo Alto, Zscaler, Azure Government, Microsoft 365 GCC, Microsoft 365 GCC High
Zermount: Provides cybersecurity and IT consulting services to government agencies.
10+ YOE10+ Mgmt10+ years IT cybersecurity management experience with ≥3 years direct US Government support, active Secret clearance, Bachelor’s in CS/IT/engineering (or equivalent experience), SME in Zero Trust, Agile experience, strong communication and program management skills.
Integrated Master Scheduler (IMS), Continuous Diagnostics and Mitigation (CDM), Information Security Continuous Monitoring (ISCM), CISA Zero Trust Maturity Model, NIST SP 800-207, Agile, FISMA, EO 14028, OMB M-22-09
OpenAI: Develops artificial intelligence models and generative AI software services.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, experience with U.S. federal government, strong technical background, systems-building and automation experience, ability to operate 24x7 global support.
Deloitte: Provides professional audit, consulting, advisory, and tax services.
5+ YOEBachelor's degree, active Top Secret clearance (SCI-eligible with polygraph), 5+ years supporting enterprise financial systems, 2+ years Momentum development, SDLC experience with WebMethods/Java/C++/Jenkins/BIRT.
Director, Executive, Desktop, and Walk-up Technical Support
Bethesda, Maryland, United States
$127k-$216k/yrHybridFull Time
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
8+ YOEUndergraduate degree or equivalent, 8+ years progressive IT leadership in enterprise support, experience leading managers, supporting executives, strong Microsoft 365 and endpoint knowledge, ServiceNow/ITSM familiarity, and executive stakeholder skills.
Microsoft 365, ServiceNow, ITSM platforms, PC imaging
GDITNYSE: GD: Delivers IT and mission services to government agencies.
10+ YOE10+ years managing large enterprise technical support/customer service teams, IT asset lifecycle and software license management, program management, data analysis, and strong communication skills.
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
8+ YOETS/SCI with poly required; 8+ years supporting network or enterprise IT operations, GNOC experience, strong written/verbal communication, ITIL-based service management knowledge.
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS
Senior DHMSM Executive Communications and Technical Writing Lead
Arlington, Virginia, United States
$105/hrHybridContract
Boston Consulting Group: Global management consulting firm providing strategic business advisory services.
6+ YOEBachelor's degree,6+ years communications/technical writing experience supporting complex government or healthcare technology programs; advanced writing/editing skills and ability to coordinate stakeholders.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Adobe Acrobat Pro, ETMS2
CACINYSE: CACI: Provides information technology and professional services to government clients.
Active TS/SCI clearance, experience supporting defense/international engagement and foreign military cooperation, stakeholder coordination, briefing and report preparation, strong written and verbal communication.
Knowesis: A consulting firm that provides technical and programmatic services to strengthen medical supply chain resilience for government clients.
10+ YOEBachelor's degree required, 10+ years pharmaceutical or medical supply chain experience with 5+ years supporting DoD/federal agencies, expertise in SCRM and drug shortage analysis, active Secret clearance and US citizenship required.
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
10+ YOE10+ years managing enterprise-level customer/technical support teams, IT hardware asset lifecycle, staffing and performance management, data analysis, and service improvement; bachelor’s degree required; ITIL v4 and intermediate certifications required.
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
8+ YOE8 years in systems engineering for complex technical platforms; translate requirements into designs; risk mitigation; Bachelor's in IT, Cybersecurity, CS, IS, Data Science, or Software Engineering; TS/SCI clearance with polygraph.
Support & Field Services Lead - Hybrid (Baltimore - Towson)
Baltimore or Towson
$60k-$65k/yrHybridFull Time
Klik Solutions: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
3+ YOE3+ years technical support or field services experience, leadership/mentorship experience, working knowledge of ticketing/PSA systems, SLA-driven operations, networking fundamentals, and remote support tools.
Carrollton or Horsham Twp or Sparks or Columbus or Clearwater or United States
$72k-$87k/yrHybridFull Time
TridentCare: Provides mobile bedside diagnostic and laboratory services to patients.
5+ YOELeadership of RCM application support staff, 5+ years analytic/technical/reporting experience with healthcare data, experience with RCM configurations (TELCOR RCM a plus), SQL recommended, strong Excel and MS Office skills, auditing and testing experience.
TELCOR RCM, Microsoft Office, Microsoft Excel, SQL