23 technical support lead jobs at 15 companies in Soquel, CA
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yrOnsiteFull Time
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
Parasail: Provides scalable cloud infrastructure for AI model inference.
3+ YOE3+ years in a customer-facing technical role; deep strength in either low-level infrastructure or ML/AI; systems fundamentals, hands-on ML/GPU experience; bias to automation; strong communication.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
Sr Manager, Technical Operations - Clinical Trial Capabilities
Foster City, California, United States
$169k-$219k/yrHybridFull Time
Gilead SciencesNASDAQ: GILD: Develops and sells medicines for life-threatening infectious diseases.
8+ YOEBachelor's+8 years or Master's+6 or PhD; experience leading technical/operational support for clinical systems, change control, configuration management, SharePoint Online and Vault Clinical; strong MS Office and communication skills.
Veeva Vault Clinical, SharePoint Online, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Lead Infrastructure Engineer - Technical Solutions Engineering
Palo Alto, California, United States
$143k-$185k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOEFormal training and 5+ years infrastructure engineering experience; deep expertise in cloud infrastructure, networking, storage, databases, automation; scripting (Python) and AWS certification(s); AI-assisted tooling experience, incident/change/problem management, and 24/7 on-call support.
Associate Director of Business Operations & Support Services
Seaside, California, United States
$10k-$10k/moOnsiteFull Time
California State University: Public university system providing higher education and academic research.
5+ YOE5+ MgmtBachelor's in accounting/business/finance or equivalent,5+ years leading budgeting/financial planning in complex organizations,supervisory experience,financial analysis,contract oversight,and technical fluency with enterprise systems.
Oracle, PeopleSoft, Microsoft Office Professional Suite, Google Mail
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in the connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication and presentation skills.
Black Duck: Provides software security testing and application risk management solutions.
8+ YOE8+ years in sales/solutions engineering with application security experience; hands-on SAST/SCA/DAST knowledge; technical software development or security background; strong communication and ability to support net-new sales cycles.
SAST, SCA, DAST, LLM, DevSecOps, CI/CD, DevOps, Agentic development workflows
Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Drive supplier quality, perform technical supplier audits, lead corrective actions (8D/RCCA), support product qualification and reliability, and collaborate with engineering and customers.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
3+ YOELead and execute process improvements, provide technical support and training, perform investigations and root cause analysis; knowledge of GMP, SHE, P&IDs, and mass/energy balances.
CTG: Provides IT services and digital transformation solutions to businesses.
Experienced Epic Willow analyst to lead design, build, testing, and activation of outpatient pharmacy workflows in Epic Willow Ambulatory; must support e-prescribing, integrations, testing, and documentation, and communicate with clinical and technical stakeholders.
Epic Willow, Epic Willow Ambulatory, SureScripts, Real-time prescription benefit (RTPB), EPCS, Prescription Drug Monitoring Program (PDMP)