15 technical support lead jobs at 12 companies in Sycamore, IL

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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yr HybridFull Time
Wheels
Wheels: Privately held fleet management serving businesses with leasing, maintenance, telematics, and vehicle lifecycle solutions.
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Microsoft Excel, SQL, Visual Basic, Access
3w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
RedSail Technologies
RedSail Technologies: Private U.S. pharmacy software and services serving community, long-term-care, outpatient, HME/DME, and specialty pharmacies.
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
1w
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
1w
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
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Field Service Manager - Food Processing
Elk Grove Village or Iowa
$110k-$150k/yr FieldFull Time
Cozzini
Cozzini: Food processing equipment manufacturer serving protein and pet-food processors with grinding, blending, emulsion, handling, and slicing systems.
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
2w
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Lead Field Service Technician
Milwaukee or Madison or Des Plaines
HybridFull Time
Honeywell
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
6+ YOENICET 1 and 2 certifications plus 6 years of programming, field service or technical support, troubleshooting, diagnostic tools, and service management software experience; technical team leadership required.
Verifier, diagnostic tools, service management software, Honeywell Forge
2w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
Henkel
HenkelXetra: HEN3: Global leader in adhesives, consumer brands, and industrial technologies.
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
2mo
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Customer Experience Truck Fleet Advocate
Aurora, Illinois, United States
$60k-$75k/yr OnsiteFull Time
TransChicago Truck Group
TransChicago Truck Group: Family-owned commercial truck dealership group serving fleet operators with truck sales, parts, service, leasing, and financing.
8+ YOE8+ years in sales, product support, or technical knowledge; 1+ years as a technical support lead.
2mo
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Customer Experience Truck Fleet Advocate
Elmhurst, Illinois, United States
$60k-$75k/yr OnsiteFull Time
TransChicago Truck Group
TransChicago Truck Group: Family-owned commercial truck dealership group serving fleet operators with truck sales, parts, service, leasing, and financing.
8+ YOE8+ years in sales, product support, or technical knowledge; 1+ year as a technical support lead.
CRM, ERP, quotation software, Parts catalog, email, phone, video conferencing
2w
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Lead Data Engineer ( Hybrid- Rosemont, IL )
Rosemont, Illinois, United States
$135k-$145k/yr HybridFull Time
Claire's
Claire's: Global retailer of fashion accessories, jewelry, and cosmetics.
7+ YOEBachelor's degree or equivalent experience; 7+ years implementing and supporting ETL technologies. Requires SQL, Python, relational databases, integrations, data warehouses, Azure, testing, and technical documentation.
Flowgear, Zapier, Snowflake, SQL Server, BigQuery, Python, Microsoft Azure, Azure Data Lake, Azure Data Factory, VB.Net, C#, Oracle Retail Platform, Microsoft SQL, ETL
2mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Global aerospace and defense technology.
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts/project management; experience leading technical teams, managing cost/schedule/technical performance, EVM knowledge; Secret clearance required; 25% travel.
Earned Value Management (EVM)
2mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Global aerospace and defense technology.
8+ YOE3+ MgmtBachelor's +8 yrs (or Master's +6 yrs) supporting U.S. Government contracts or 12 yrs relevant experience; 3 yrs leading technical performance; active DoD Secret clearance; EVM experience; program management of cost, schedule, and technical performance.
Earned Value Management (EVM)
1mo
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IT Manager, Ops Tech Solutions (OTS)
Channahon or Romeoville
$117k-$160k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ Mgmt5+ years leading technical teams across locations, IT operations management experience, Linux/Unix administration, stakeholder communication, experience in 24x7 support environments, bachelor's degree or equivalent experience.
Linux, Unix, Windows, Android
5d
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Process Engineer
Bedford Park, Illinois, United States
$84k-$113k/yr OnsiteFull Time
Ingredion
IngredionNYSE: INGR: Global provider of ingredient solutions for food and industrial applications.
Bachelor's degree in engineering or a related technical discipline, plus experience optimizing industrial processes, leading process improvement initiatives, troubleshooting, supporting capital projects, and applying process engineering principles.
Process Flow Diagrams, P&IDs, Management of Change (MOC)
1w
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Head of Customer Solution Center
Lisle, Illinois, United States
HybridFull Time
Diehl Metering
Diehl Metering: Family-owned smart-metering manufacturer supplying water and energy meters, software, analytics, and services to utilities, municipalities, and industries.
5+ YOE7+ MgmtBachelor's degree or equivalent experience; 5+ years in utilities with water metering and AMI expertise; 7+ years leading technical customer support or service teams; strong communication, training, presentation, and software skills.
AMI