15 technical support lead jobs at 12 companies in Sycamore, IL
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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yrHybridFull Time
Wheels: Privately held fleet management serving businesses with leasing, maintenance, telematics, and vehicle lifecycle solutions.
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yrHybridFull Time
RedSail Technologies: Private U.S. pharmacy software and services serving community, long-term-care, outpatient, HME/DME, and specialty pharmacies.
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
Cozzini: Food processing equipment manufacturer serving protein and pet-food processors with grinding, blending, emulsion, handling, and slicing systems.
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
6+ YOENICET 1 and 2 certifications plus 6 years of programming, field service or technical support, troubleshooting, diagnostic tools, and service management software experience; technical team leadership required.
Verifier, diagnostic tools, service management software, Honeywell Forge
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yrHybridFull Time
HenkelXetra: HEN3: Global leader in adhesives, consumer brands, and industrial technologies.
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
Claire's: Global retailer of fashion accessories, jewelry, and cosmetics.
7+ YOEBachelor's degree or equivalent experience; 7+ years implementing and supporting ETL technologies. Requires SQL, Python, relational databases, integrations, data warehouses, Azure, testing, and technical documentation.
Flowgear, Zapier, Snowflake, SQL Server, BigQuery, Python, Microsoft Azure, Azure Data Lake, Azure Data Factory, VB.Net, C#, Oracle Retail Platform, Microsoft SQL, ETL
Northrop GrummanNYSE: NOC: Global aerospace and defense technology.
8+ YOE3+ MgmtBachelor's +8 yrs (or Master's +6 yrs) supporting U.S. Government contracts or 12 yrs relevant experience; 3 yrs leading technical performance; active DoD Secret clearance; EVM experience; program management of cost, schedule, and technical performance.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOE5+ Mgmt5+ years leading technical teams across locations, IT operations management experience, Linux/Unix administration, stakeholder communication, experience in 24x7 support environments, bachelor's degree or equivalent experience.
IngredionNYSE: INGR: Global provider of ingredient solutions for food and industrial applications.
Bachelor's degree in engineering or a related technical discipline, plus experience optimizing industrial processes, leading process improvement initiatives, troubleshooting, supporting capital projects, and applying process engineering principles.
Process Flow Diagrams, P&IDs, Management of Change (MOC)
Diehl Metering: Family-owned smart-metering manufacturer supplying water and energy meters, software, analytics, and services to utilities, municipalities, and industries.
5+ YOE7+ MgmtBachelor's degree or equivalent experience; 5+ years in utilities with water metering and AMI expertise; 7+ years leading technical customer support or service teams; strong communication, training, presentation, and software skills.