24 technical support lead jobs at 23 companies in Walpole, MA
4w
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1mo
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
2d
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Integrated Logistics/Integrated Product Support Lead
Nashua or United States
$133k-$226k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience or equivalent; logistics engineering, lifecycle sustainment, technical proposal, systems engineering, and team management experience required. Must obtain Secret clearance.
Model-Based Engineering (MBE), Model Based Product Support (MBPS), COMPASS, SESAME, EAGLE, OPUS, ICAPS, Powerlog-J, SLICWave, Interactive Electronic Technical Manuals, S1000D, Earned Value Management
10h
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Lead AV Technical Specialist of Simulation and Clinical Skills
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOERequires 5+ years of related experience, with experience supporting audiovisual, simulation, or instructional technologies. Strong troubleshooting, technical communication, documentation, and training skills required; bachelor's degree preferred.
SimulationIQ, SimIQ
2w
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Corporate Traveler - Technical Sales Engineer - Boston, MA
Boston or Massachusetts
$125k-$165k/yr OnsiteFull Time
Experience in SaaS pre-sales or sales engineering, familiarity with APIs and SSO, strong presentation and stakeholder skills, ability to lead technical discovery and support RFP/RFI responses.
SSO, APIs
1mo
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Technical Staff - Digital Engineering Lead (Digital Engineering Center)
Lexington, Massachusetts, United States
$145k-$220k/yr HybridFull Time
8+ YOEMaster's in STEM and 8+ years supporting DoD/government/industry in complex hardware prototyping; experience with digital engineering, PLM/Aras Innovator, ability to influence stakeholders, on-site ≥60% availability.
Aras Innovator, SAP, PLM, ERP, Model-Based Systems Engineering (MBSE), Modeling and Simulation (M&S)
1w
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Braze Migration Support
Boston or United States
RemotePart Time
Experienced specialist to lead SFMC-to-Braze migrations, validate approach, map journeys and data, guide technical stakeholders, and review migrated configurations.
Braze, Salesforce Marketing Cloud, SFMC
2mo
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Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
1mo
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Sr. Systems Dev. Manager, Amazon Robotics Technical Support
North Reading or Westboro
$198k-$268k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years systems development experience, 5+ years managing development teams, bachelor\u0002s in CS/Engineering, experience leading AI/ML or automation initiatives, strong distributed systems and cloud (AWS) knowledge.
AWS, API, DevOps, MLOps, large language model (LLM), AI/ML
2d
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Test Engineering Lead
Lowell, Massachusetts, United States
$120k-$160k/yr OnsiteFull Time
8+ YOEBachelor’s degree in electrical or computer engineering; 8+ years of semiconductor test engineering experience; RF/DC test development, automated test systems, production support, technical leadership, and willingness to travel.
RF, DC
1mo
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NUWC Lead Engineer
Newport, Rhode Island, United States
$120k-$265k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's in engineering or 10 years DoD engineering experience; minimum 10 years engineering management experience; active Secret clearance and ability to obtain TS/SCI; experience supporting NUWC Newport; strong technical writing and stakeholder communication.
1mo
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Lead Program Performance Management Analyst
East Syracuse or Washington or New York or Virginia or Florida or Quincy or Arizona or Orlando
$116k-$181k/yr RemoteFull Time
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in technical, business, military, professional, or government contracting environments; expertise in MS Project, EVMS, scheduling, analysis, and proposal support.
Microsoft Project, Microsoft Office Suite, Deltek Cobra, EVMS, IMP, IMS, Open Plan
3mo
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Lead – Paraprofessional (CAMS) (Internal) (SY26-27)
Chelsea, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years as a paraprofessional in the district, demonstrated expertise training new paraprofessionals, ability to guide staff, log consultations and hours, attend district meetings, and support technical navigation.
TalentEd
1w
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Lead Consultant, Data Center Due Diligence and Civil Engineering
Boston or Hartford or Portland or Westford
$83k-$107k/yr HybridFull Time
5+ YOEBachelor's degree required; 5+ years consulting experience in civil/site development or due diligence; project management support experience; knowledge of grading, drainage, stormwater, utilities, earthwork, permitting; strong technical writing and communication; EIT/PE preferred.
Civil 3D, CAD, Bluebeam, GIS
4w
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HVAC Install Manager
Boxborough, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Lead and coach residential HVAC installers, manage installation operations, ensure safety and quality, provide technical guidance, and support hiring and retention.
2d
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Director of Global Customer Operations & Fulfillment
Waltham, Massachusetts, United States
$195k-$255k/yr OnsiteFull Time
15+ YOE15+ MgmtRequires 15+ years leading technical support, field service, depot, or customer logistics operations; global 3PL/4PL experience; Salesforce and JIRA fluency; technical team leadership; and a relevant bachelor's degree or equivalent background.
JIRA, Salesforce, Salesforce Service Cloud, CRM, Mean Time to Resolve (MTTR), First-Contact Resolution (FCR), Customer Effort Score (CES), 3PL, 4PL, RMA, FRU, TAT, FSE, TSE
1mo
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Planetarium and Media Technologies Manager
Framingham, Massachusetts, United States
OnsiteFull Time
Manage digital planetarium and multimedia systems, support educational programs, integrate immersive visualization and interactive display technologies, and lead creative and technical operations for the McAuliffe Simulation Lab.
1mo
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel
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