193 technical support jobs at 134 companies in Lockport, NY
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Technical Support Specialist
Toronto or Ottawa or Canada
RemoteFull Time
Veem: Provide a global platform for business payments and transfers.
2+ YOERequires 2–3 years in technical support, API implementation, technical onboarding, or SaaS support; REST APIs, JSON, authentication, webhooks, API testing, troubleshooting, case management, and strong communication skills.
KEV Group: Software for school activity fund management and accounting.
3+ YOE3+ years technical support experience in a software environment; strong SQL and database skills; experience with transactional, financial, or payment data; scripting discipline; strong communication and customer-facing skills.
Wisedocs: AI platform for automated medical record review and claims analysis.
3+ YOE3+ years in technical/platform/support engineering in SaaS, ability to investigate and resolve complex multi-system issues, comfort with configuration logic/JSON, strong written/verbal communication, familiarity with ticketing systems.
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
QuickNode: Provides infrastructure and APIs for building blockchain applications.
1+ YOE1+ years technical support and 1+ year blockchain experience; advanced scripting (Python, GoLang, Ruby, Bash); internet protocols knowledge; Terraform/Ansible experience; Linux host management; Stripe experience; strong communication and debugging skills.
George Town or Ottawa or Eldoret or Columbus or Amsterdam or Nairobi or Toronto
HybridFull Time
Assent: Software for supply chain sustainability and regulatory compliance management.
1+ YOE1-3 years technical or software support experience; strong English communication; basic SQL skills; proficiency with Microsoft Office and Google Applications; bachelor's degree preferred or equivalent experience; ability to work varied shifts including evenings and weekends.
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
Autofleet: AI-powered platform for optimizing vehicle fleet and mobility operations.
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
XR Extreme Reach: Global advertising operations platform for creative distribution and talent management.
5+ YOE5+ years L2/L3 technical support or SRE-adjacent experience; hands-on with Linux/UNIX, REST APIs, SQL/NoSQL, scripting, cloud (AWS/Azure), monitoring and CI/CD; strong communication and troubleshooting skills.
Enercare: Provides home and commercial HVAC, plumbing, and energy services.
2+ YOERequires valid Gas Fitter 1 or 2, 313A or 313D air conditioning license, CFC permit, clean driver's license, 2+ years HVAC field experience, ability to operate HVAC tools, Microsoft Word/Excel/Outlook and Clarify experience, and passing a technical knowledge questionnaire.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Clarify, Internet
CAAT Pension Plan: Manages and provides retirement pension plans for Canadian employees.
3+ YOE3+ years IT support experience, post-secondary IT education, strong Active Directory and Microsoft 365 skills, experience with Azure/Entra ID, service management tools, ITIL processes, scripting (PowerShell/Bash) preferred.
Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive for Business, Microsoft Azure/Entra ID, Conditional Access, Role-Based Access Control (RBAC), MFA, Privileged Identity Management (PIM), Single Sign-On (SSO), ServiceNow, Remedy, Jira, Patch My PC, SCCM, Intune, PowerShell, Bash
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
FNZ: Provides an end-to-end wealth management platform for financial institutions.
5+ YOEProvide production support and incident resolution for FNZ clients; strong technical, analytical, communication skills; 5+ years financial services experience; degree or equivalent experience.
Nesto Group: Provides digital mortgage lending and technology solutions for Canadians.
7+ YOE7+ years IT support experience, strong Windows and macOS support, Intune and Jamf device management, Google Workspace, RMM and ServiceNow experience, endpoint troubleshooting and user lifecycle management.
Microsoft 365, Entra ID, Azure AD, Microsoft Intune, Exchange Online, SharePoint, Google Workspace, Jamf Pro, Apple Business Manager (ABM), NinjaOne, Slack, ServiceNow
Technical Support Representative - Pacific Time Zone
Toronto, Ontario, Canada
$55k-$65k/yrRemoteFull Time
ContactMonkey: Software platform for creating and measuring internal employee emails.
1+ YOE1+ year technical support or customer service experience (SaaS preferred); strong written and verbal communication; experience with Zendesk, email troubleshooting (Outlook/Gmail), HTML and JSON; familiarity with AI and web-based support tools.
Atlas CopcoNasdaq Stockholm: ATCO A: Global provider of industrial compressors, vacuum solutions, and tools.
5+ YOEBachelor's in engineering or equivalent, 5+ years technical engineering experience in support/failure analysis for mechanical/electromechanical systems, root-cause analysis, cross-functional collaboration.
Nesto: Online mortgage lending platform for Canadian consumers and institutions.
7+ YOE7+ years IT support experience with Windows and macOS endpoints, MDM (Intune, Jamf), Google Workspace, RMM tools, ServiceNow, strong troubleshooting and communication skills.
Microsoft 365, Entra ID, Azure AD, Microsoft Intune, Exchange Online, Microsoft SharePoint, Google Workspace, Jamf Pro, Apple Business Manager (ABM), NinjaOne, Slack, ServiceNow
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
2+ YOE2+ years experience with ETL platforms, application support, Unix shell scripting, Java, and SQL; strong communication skills; undergraduate degree in computer science/engineering or equivalent.