193 technical support jobs at 134 companies in Lockport, NY

1d
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Technical Support Specialist
Toronto or Ottawa or Canada
RemoteFull Time
Veem
Veem: Provide a global platform for business payments and transfers.
2+ YOERequires 2–3 years in technical support, API implementation, technical onboarding, or SaaS support; REST APIs, JSON, authentication, webhooks, API testing, troubleshooting, case management, and strong communication skills.
Postman, OpenAPI, Swagger, REST APIs, JSON, SQL, OAuth
1mo
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Technical Support Analyst
Toronto, Ontario, Canada
$65k-$85k/yr HybridFull Time
KEV Group
KEV Group: Software for school activity fund management and accounting.
3+ YOE3+ years technical support experience in a software environment; strong SQL and database skills; experience with transactional, financial, or payment data; scripting discipline; strong communication and customer-facing skills.
SQL, Point of Sale (POS), SchoolCash, SchoolFunds
1mo
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Technical Support Engineer
Toronto, Ontario, Canada
$60k-$75k/yr HybridFull Time
Wisedocs
Wisedocs: AI platform for automated medical record review and claims analysis.
3+ YOE3+ years in technical/platform/support engineering in SaaS, ability to investigate and resolve complex multi-system issues, comfort with configuration logic/JSON, strong written/verbal communication, familiarity with ticketing systems.
JSON, Jira, HubSpot, SQL
1mo
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Technical Support Engineer
Toronto, Ontario, Canada
$100k-$125k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in technical support, systems engineering, or software development; mastery of Python/JavaScript/Java/Ruby; deep systems and distributed tracing knowledge; familiarity with LLM orchestration and AI tooling; exceptional communication.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, CI/CD, SDKs, APIs, Model Context Protocol (MCP), Sentry, Seer, LLM, RAG
1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
Linde
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
4w
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Technical Support Engineer
Hallandale Beach or Lisbon or Toronto
$104k-$130k/yr RemoteFull Time
QuickNode
QuickNode: Provides infrastructure and APIs for building blockchain applications.
1+ YOE1+ years technical support and 1+ year blockchain experience; advanced scripting (Python, GoLang, Ruby, Bash); internet protocols knowledge; Terraform/Ansible experience; Linux host management; Stripe experience; strong communication and debugging skills.
Python, GoLang, Ruby, Bash, DNS, TCP/SSL, HTTP, Ethereum JSON RPC, Terraform, Ansible, Salt, Puppet, Chef, Linux, Stripe, CLI
1mo
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Product Technical Support
George Town or Ottawa or Eldoret or Columbus or Amsterdam or Nairobi or Toronto
HybridFull Time
Assent
Assent: Software for supply chain sustainability and regulatory compliance management.
1+ YOE1-3 years technical or software support experience; strong English communication; basic SQL skills; proficiency with Microsoft Office and Google Applications; bachelor's degree preferred or equivalent experience; ability to work varied shifts including evenings and weekends.
SQL, Microsoft Office, Google Applications
2w
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Technical Support Specialist - Financials
Toronto or Nova Scotia or Canada
$20-$27/hr RemoteFull Time
ServiceTitan
ServiceTitanNASDAQ: TTAN: Cloud-based business management software for home service contractors.
Customer-facing technical support for financial modules; strong accounting knowledge, problem-solving, communication, and spreadsheet proficiency; bachelor’s degree preferred.
QuickBooks, Sage, Google Sheets, Microsoft Excel
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
Solstice Advanced Materials
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
1mo
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Technical Support Engineer- Canada
Toronto, Ontario, Canada
HybridFull Time
Autofleet
Autofleet: AI-powered platform for optimizing vehicle fleet and mobility operations.
3+ YOE3+ years in technical support; strong customer-facing skills; experience with JSON, SQL, APIs, webhooks; log analysis and debugging; familiar with GCP, Jira, Intercom, Notion; excellent English; located in North America.
JSON, SQL, APIs, webhooks, GCP, Jira, Intercom, Notion
2mo
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Senior Technical Support Specialist
Toronto, Ontario, Canada
$75k-$85k/yr HybridFull Time
XR Extreme Reach
XR Extreme Reach: Global advertising operations platform for creative distribution and talent management.
5+ YOE5+ years L2/L3 technical support or SRE-adjacent experience; hands-on with Linux/UNIX, REST APIs, SQL/NoSQL, scripting, cloud (AWS/Azure), monitoring and CI/CD; strong communication and troubleshooting skills.
Linux/UNIX, REST APIs, JSON, XML, SQL, T-SQL, MySQL, NoSQL, JavaScript, Bash, AWS, Azure, Postman, Git, GitLab, Jenkins, CloudWatch, Datadog, Grafana, Zabbix, Cursor, GitHub Copilot, Zendesk
1mo
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Technical Support Representative
Toronto, Ontario, Canada
$42/hr OnsiteFull Time
Enercare: Provides home and commercial HVAC, plumbing, and energy services.
2+ YOERequires valid Gas Fitter 1 or 2, 313A or 313D air conditioning license, CFC permit, clean driver's license, 2+ years HVAC field experience, ability to operate HVAC tools, Microsoft Word/Excel/Outlook and Clarify experience, and passing a technical knowledge questionnaire.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Clarify, Internet
6d
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Technical Support Analyst
Toronto, Ontario, Canada
$73k-$86k/yr HybridFull Time
CAAT Pension Plan
CAAT Pension Plan: Manages and provides retirement pension plans for Canadian employees.
3+ YOE3+ years IT support experience, post-secondary IT education, strong Active Directory and Microsoft 365 skills, experience with Azure/Entra ID, service management tools, ITIL processes, scripting (PowerShell/Bash) preferred.
Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive for Business, Microsoft Azure/Entra ID, Conditional Access, Role-Based Access Control (RBAC), MFA, Privileged Identity Management (PIM), Single Sign-On (SSO), ServiceNow, Remedy, Jira, Patch My PC, SCCM, Intune, PowerShell, Bash
1mo
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Technical Support Engineer - VTS
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
2+ YOE2+ years technical support experience, high school diploma, strong verbal/written skills, Microsoft O365 knowledge, experience with webservers/databases (Apache, IIS, MySQL, MSSQL, PostgreSQL), networking protocols (DNS, HTTP/HTTPS, FTP), basic Linux, APIs (JSON/REST/OAuth), and availability for weekends/after-hours.
Ingram Micro Xvantage, Symantec, Acronis, Dropbox, Microsoft O365, Microsoft Azure, AWS, GCP, Apache, IIS, MySQL, MSSQL, PostgreSQL, DNS, HTTP, HTTPS, FTP, Linux, JSON, REST, OAuth, Bash, Python, PowerShell, PHP, SQL, Docker, Kubernetes, JIRA, Conluence
1w
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Production Support Technical Specialist
Toronto, Ontario, Canada
OnsiteFull Time
FNZ
FNZ: Provides an end-to-end wealth management platform for financial institutions.
5+ YOEProvide production support and incident resolution for FNZ clients; strong technical, analytical, communication skills; 5+ years financial services experience; degree or equivalent experience.
Microsoft .NET, C#, VB.NET, ASP.NET, MVC, WebAPI, SQL Server, Javascript, ReactJS, jQuery
1w
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Senior Technical Support Specialist
Toronto, Ontario, Canada
$70k-$80k/yr OnsiteFull Time
Nesto Group
Nesto Group: Provides digital mortgage lending and technology solutions for Canadians.
7+ YOE7+ years IT support experience, strong Windows and macOS support, Intune and Jamf device management, Google Workspace, RMM and ServiceNow experience, endpoint troubleshooting and user lifecycle management.
Microsoft 365, Entra ID, Azure AD, Microsoft Intune, Exchange Online, SharePoint, Google Workspace, Jamf Pro, Apple Business Manager (ABM), NinjaOne, Slack, ServiceNow
1mo
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Technical Support Representative - Pacific Time Zone
Toronto, Ontario, Canada
$55k-$65k/yr RemoteFull Time
ContactMonkey
ContactMonkey: Software platform for creating and measuring internal employee emails.
1+ YOE1+ year technical support or customer service experience (SaaS preferred); strong written and verbal communication; experience with Zendesk, email troubleshooting (Outlook/Gmail), HTML and JSON; familiarity with AI and web-based support tools.
Zendesk, Linear, Notion, Outlook, Gmail, HTML, JSON
1w
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Sr. Technical Support Engineer (Edwards Vacuum)
Basom or Buffalo
$77k-$119k/yr OnsiteFull Time
Atlas Copco
Atlas CopcoNasdaq Stockholm: ATCO A: Global provider of industrial compressors, vacuum solutions, and tools.
5+ YOEBachelor's in engineering or equivalent, 5+ years technical engineering experience in support/failure analysis for mechanical/electromechanical systems, root-cause analysis, cross-functional collaboration.
CAD
1w
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Senior Technical Support Specialist
Toronto, Ontario, Canada
$70k-$80k/yr OnsiteFull Time
Nesto
Nesto: Online mortgage lending platform for Canadian consumers and institutions.
7+ YOE7+ years IT support experience with Windows and macOS endpoints, MDM (Intune, Jamf), Google Workspace, RMM tools, ServiceNow, strong troubleshooting and communication skills.
Microsoft 365, Entra ID, Azure AD, Microsoft Intune, Exchange Online, Microsoft SharePoint, Google Workspace, Jamf Pro, Apple Business Manager (ABM), NinjaOne, Slack, ServiceNow
1mo
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Technical support Analyst (265318)
Toronto, Ontario, Canada
OnsiteFull Time
Scotiabank
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
2+ YOE2+ years experience with ETL platforms, application support, Unix shell scripting, Java, and SQL; strong communication skills; undergraduate degree in computer science/engineering or equivalent.
iWay, Informatica, Talend, DataStage, Unix Shell Scripting, Java, SQL