2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1w
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
1mo
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Field Technical Support Manager
Washington, District of Columbia, United States
$70k-$80k/yr FieldFull Time
1+ YOE1-3 years field or support experience troubleshooting and repairing hardware and internet-connected devices; strong communication, training, and computer skills; experience with Zoho/CRM and Mac; ability to provide in-person customer service and test field solutions.
Zoho, CRM, Mac
1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1mo
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
3w
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Technical Project Manager
Bethesda, Maryland, United States
OnsiteFull Time
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
3d
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Senior Technical Program Manager
McLean, Virginia, United States
$146k-$234k/yr OnsiteFull Time
12+ YOE5+ MgmtActive TS/SCI with polygraph, 12 years total experience including 5+ years project management and supervising analysts, 5+ years supporting the client, bachelor\u0002s in technical field (or +4 years experience), strong MS Office skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Engineering Technical Support Manager 2
Annapolis, Maryland, United States
$140k-$210k/yr OnsiteFull Time
6+ YOEUS citizen with active Secret clearance, 6+ years MCAD/PLM design experience, leadership of design teams, knowledge of design for manufacturability, and ability to obtain higher clearances; STEM degree or equivalent experience.
MCAD, Product Lifecycle Management (PLM), Siemens NX, Teamcenter, Mission Product Lifecycle Management (MPLM)
3w
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
2mo
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Technical Support Specialist
Washington, District of Columbia, United States
$89k-$116k/yr OnsiteFull Time
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
2mo
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International Acquisitions Technical Support (Lifecycle Acquisition)
Springfield, Virginia, United States
OnsiteFull Time
8+ YOEActive TS/SCI clearance with CI polygraph preferred; bachelor's with 8+ years of general experience and 6+ years specialized experience.
XACTA, CDRLs
1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
1w
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Technical Delivery Manager (Federal Civilian)
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE1+ Mgmt5+ years agile delivery experience with FedCiv support, 1+ year leading teams, BS/BA in related field, experience in financial management of accounts, value selling, stakeholder relationship building, and willingness to travel up to 20%.
Appian
3d
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Technical Scheduler
San Diego or Washington
$150k-$180k/yr OnsiteFull Time
12+ YOE12+ years technical scheduling experience supporting DoD experimentation/exercises, active TS/SCI, bachelor’s degree, strong organization and communication, ability to manage distributed schedules and complex dependencies.
ABMS, JADC2
3w
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Principal Support Engineer and Technical Trainer
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's degree in engineering/chemistry/physics or equivalent,5+ years field service technical support,training experience,knowledge of IR/optics/lasers/HPLC/GC/Mass Spectrometry,ATEX/IECEx,project management,and troubleshooting electronic/electrical/mechanical systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InfoPath
1mo
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Technical Account Manager
United States or Bowie
$113k-$120k/yr RemoteFull Time
3+ YOE3+ years working with healthcare data, experience in a technical customer-facing role (TAM/support/data ops), familiarity with APIs and data formats, working knowledge of SQL, strong troubleshooting and communication skills.
EHR, APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Microsoft Power BI, Python
4w
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Director, Executive, Desktop, and Walk-up Technical Support
Bethesda, Maryland, United States
$127k-$216k/yr HybridFull Time
8+ YOEUndergraduate degree or equivalent, 8+ years progressive IT leadership in enterprise support, experience leading managers, supporting executives, strong Microsoft 365 and endpoint knowledge, ServiceNow/ITSM familiarity, and executive stakeholder skills.
Microsoft 365, ServiceNow, ITSM platforms, PC imaging
1d
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Technical Support Engineer II - Hybrid
Alexandria, Virginia, United States
$30-$35/hr HybridFull Time
CompTIA A+ or Network+ required (obtain within 6 months if not held). Strong Windows, macOS, Windows Server, networking, Microsoft 365/Intune, and cloud knowledge; excellent communication and time-management.
Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto Networking, Microsoft SharePoint, Microsoft 365 Office Suite, Microsoft Intune, Azure, AWS, Datto BCDR, SaaS Backup, VOIP, Microsoft Teams, Autotask
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