76 technical support manager jobs at 40 companies in Auburn Hills, MI
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Technical Customer Support (3191)
Auburn Hills, Michigan, United States
OnsiteFull Time
Ironclad Environmental Solutions: Rents specialty waste containment and storage equipment to industries.
Supporting and troubleshooting telemetry devices, monitoring alarms via IoT management software, handling support calls/tickets, and assisting with application patching and system improvements.
HarmonyCares: Provides home-based primary care for patients with complex needs.
5+ YOE2+ Mgmt5+ years level 1/2 technical support, 2+ years in senior/lead support, proficiency with Microsoft Active Directory, Intune, Azure, Exchange, PowerShell, device management, MFA/SSO; team leadership and communication skills.
Microsoft Active Directory, Microsoft Intune, iOS, Android OS, Microsoft Azure, Microsoft Exchange, Microsoft Office, Multi-Factor Auth, Single-Sign-On, PowerShell
Technical Support Specialist – Pharmacy Compliance Software
Farmington Hills, Michigan, United States
OnsiteFull Time
LSPedia: Provides traceability and compliance software for the pharmaceutical industry.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; structured troubleshooting, ticket-queue management, analytical problem-solving, strong written communication, and U.S. work authorization.
OneScan Pharmacy Pro, EPCIS, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, APIs, SFTP, AS2, EDI, XML, JSON, CSV
KLANASDAQ: KLAC: Provides process control systems for the semiconductor manufacturing industry.
5+ YOE2+ MgmtLead cross-functional teams to extend product life, ensure spare parts supportability, perform ROI-backed prioritization and risk mitigation; BS in engineering with experience preferred; 7+ years technology experience and 2–3 years team management preferred.
StellantisNYSE: STLA: Designs, manufactures, and sells passenger cars and commercial vehicles.
7+ YOE2+ MgmtBachelor’s degree and 7+ years in operations, field support, aftersales, customer experience, or program management; 2+ years managing direct reports; automotive service, analytics, project management, and Microsoft 365 expertise.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
HarmonyCares: Provider of comprehensive in-home primary and hospice care services.
5+ YOE2+ Mgmt5+ years in level 1/2 technical support, 2+ years in a lead role, bachelor\u0002s in IT or equivalent, experience with Microsoft AD/Azure/Entra/Exchange, Intune, PowerShell, MFA/SAML SSO, strong communication and leadership skills.
Microsoft Active Directory, Intune, iOS, Android OS, Microsoft Azure, Microsoft Entra, Microsoft Exchange, Microsoft Office, Multi-Factor Auth, Single-Sign-On, PowerShell
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
7+ YOE2+ MgmtBachelor's degree and 7+ years in operations, field support, aftersales, customer experience, or program management. Requires 2+ years managing direct reports and advanced Microsoft 365 proficiency.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
ASRC Federal: Provides engineering and IT services to federal government agencies.
7+ YOE7+ years experience in vehicle repair/diagnostics or autonomy; experience with autonomous systems/UGVs and supporting U.S. Army programs; HS diploma or 2-year technical certificate; able to stand all day and lift 45 lbs; ability to obtain Secret clearance; CDL-B preferred or willing to obtain; 25-50% travel.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, hardware installation and troubleshooting, light facilities maintenance, inventory management, and delivery of supplies; ability to lift 55+ lbs, reliable transportation, and basic technical and Microsoft Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
OxTS: Designs and manufactures precision inertial navigation and positioning systems.
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in technical training or support enablement, strong networking and security foundation, experience designing and delivering onboarding and continuous learning for technical audiences, excellent communication and facilitation skills.
Entra ID, Active Directory, Exchange, Linux, Microsoft Azure, Amazon Web Services, Windows, Barracuda Campus
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Rolls-RoyceLondon Stock Exchange: RR: Manufacturer of aircraft engines and industrial power systems.
5+ YOEBachelor's in IT + 5 years CPQ functional support (or 9 years experience), authorized to work in the U.S., CPQ subject-matter expertise, DevOps in Microsoft/Azure, Cincom CPQ and PLM/ERP integration experience, travel ~20%.
Rolls-RoyceLondon Stock Exchange: RR: Designs and manufactures aircraft engines and power systems.
5+ YOEAuthorization to work in the US (no sponsorship), Bachelor's degree or equivalent experience, 5 years CPQ support with degree (or 9 years without), DevOps and Azure experience, Cincom CPQ and integrations experience preferred, available for 20% travel and flexible hours.
Cincom CPQ, Azure, DevOps, GenAI, IT Service Management (ITSM), Blueprint Solution Documents (BSD), PLM, ERP
Rolls-Royce Power Systems: Designs and manufactures high-performance engines and power systems.
5+ YOEUS work authorization required; Bachelor's in Information Technology plus 5 years CPQ functional support experience, or 9 years CPQ experience; available for flexible hours including nights/weekends; ~20% domestic and international travel; Cincom CPQ, Microsoft on-premises/Azure and DevOps experience, PLM/ERP integration and ITSM knowledge preferre...
Cincom CPQ, Microsoft Azure, DevOps, Enterprise PLM, ERP, ITSM, GenAI
H&R Block: A provider of tax preparation and related financial services operating a seasonal office network.
Field-based support for seasonal office readiness: office setup/closure, custodial and minor maintenance, PC hardware installation and troubleshooting, inventory management, lifting up to 55 lbs, reliable transportation, Microsoft Outlook/Teams proficiency, strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
First State Bank: Community bank providing personal and business financial services.
3+ YOERequires 3–5 years of bank-related experience, high school diploma or GED, specialized technical training, Microsoft 365 and banking application knowledge, project management, communication, and troubleshooting skills.
Fiserv, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Yammer, DocuSign, Box.com, Microsoft Windows, Microsoft Word, Microsoft Excel, VPN, Artificial Intelligence (AI)