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89 technical support manager jobs at 74 companies in Aurora, CO

1mo
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Technical Support Manager (Broomfield, CO, US, 80020)
Broomfield or Tucson or Garland or Elko or Stockholm
RemoteFull Time
Epiroc
EpirocNasdaq Stockholm: EPI A: Manufactures machinery and tools for mining and construction industries.
5+ YOE5+ years in mining or heavy equipment; leadership of technical teams; bachelor\u0002s in engineering preferred (or equivalent experience); valid driver\u0002s license; willingness to travel domestically and occasionally internationally; mechanical and technical expertise.
Microsoft Office
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1mo
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Director of Technical Support
Denver or United States
$140k-$160k/yr HybridFull Time
TextUs
TextUs: Cloud-based text messaging platform for business communication and engagement.
5+ YOE5+ Mgmt5+ years leading technical support teams, experience with messaging/telephony carriers (Bandwidth, Twilio), SaaS support, SLA/metrics ownership (CSAT, NPS), cross-functional leadership, and an AI-first operational approach.
Bandwidth, Twilio, Intercom
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2d
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Technical Customer Support Manager - Electrical Systems
Longmont, Colorado, United States
$96k-$112k/yr OnsiteFull Time
Stored Energy Systems
Stored Energy Systems: Manufactures mission-critical battery chargers and DC power systems.
7+ YOE7+ years supporting industrial electrical/DC power systems; Bachelor\u0002s in electrical or related field (or equivalent experience); strong troubleshooting, communication, and cross-functional collaboration skills; valid driver\u0002s license; ability to travel 20\u000320%
Modbus, SNMP, DNP3, CANbus
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1w
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Technical Support Analyst II
Denver, Colorado, United States
$65k-$92k/yr OnsiteFull Time
RTD
RTD: Operates public bus and rail services in metropolitan Denver.
5+ YOEInstall, configure, and maintain end-user computing platforms and images; manage SCCM, package and deploy software; 5+ years enterprise support experience and proficiency with Mac/Windows and Office.
Microsoft System Center Configuration Manager, Mac OS X, Windows 7, Windows 10, Microsoft Office 2010, Microsoft Office 2016, Office 365
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3w
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Technical Customer Support 1
Longmont, Colorado, United States
$19/hr HybridFull Time
Intrado
Intrado: Provides technology and software for emergency and 911 services.
2+ YOEHigh school diploma/GED, 2+ years customer service (helpdesk preferred), basic PC hardware and Windows knowledge, Microsoft Excel/Word/Outlook proficiency, ability to handle calls, reset passwords, manage tickets, and work weekends.
PC Hardware, Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook
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3w
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Senior Technical Account Manager (Austin, Seattle, Denver)
Austin or Seattle or Denver
$114k-$158k/yr HybridFull Time
Cloudflare
CloudflareNYSE: NET: Provides security and performance services for internet properties.
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
BGP, OSPF, IPSec, GRE, Firewalls, IPS, DDoS mitigation, WAF, traceroute, Wireshark, dig, cURL, Cloudflare's Well-Architected framework
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1mo
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Technical Consultant
Denver, Colorado, United States
$75k-$90k/yr HybridFull Time
Greystone Technology
Greystone Technology: Provides outsourced managed IT support and technology consulting services.
4+ YOEProvide comprehensive technical support and consulting; 4+ years in Systems Admin/IT Manager; 3+ years with MSP; strong MS platforms, networking, cloud, virtualization, and security knowledge.
Microsoft Windows, Microsoft 365, Active Directory, Networking (TCP/IP, DNS, DHCP), AWS, Azure, VMware, Hyper-V
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1w
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
National Labor Relations Board
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
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3w
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Technical Account Manager 2 - West
Chicago or Denver
$101k-$147k/yr HybridFull Time
Datadog
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
Hands-on IT operations experience, expertise with AWS/Azure/GCP, scripting (Python, Javascript, Ruby, Perl, Go, PHP), CI/CD, containerization (Docker, Kubernetes, Rancher), Datadog experience, TAM experience supporting mid-market/enterprise, and ability to travel up to 30%.
AWS, Azure, GCP, Python, Javascript, Ruby, Perl, Go, PHP, Chef, Puppet, CI/CD, Jenkins, Gitlab, Docker, Kubernetes, Rancher, Datadog
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3w
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Warehouse Technical Specialist
Lakewood, Colorado, United States
$20/hr OnsiteFull Time
Brains & Motion Education
Brains & Motion Education: Provides K-8 after-school, summer camp, and recess enrichment programs.
Prepare, image, configure, troubleshoot, and maintain laptop and device fleets; manage device inventory and fulfillment; provide technical support to instructors and warehouse staff.
Zoho MDM, Windows, ChromeOS
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1mo
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Technical Consultant
Denver, Colorado, United States
$75k-$90k/yr HybridFull Time
New Charter Technologies
New Charter Technologies: Provides managed IT and cybersecurity services for businesses.
4+ YOEProvide advanced IT support, diagnose complex issues, manage tickets, travel to client sites, mentor engineers; 4+ years in IT admin/manager; 3+ years MSP preferred.
Microsoft 365, Active Directory, Windows, Networking, TCP/IP, DNS, DHCP, LAN/WAN, AWS, Azure, VMware, Hyper-V
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1w
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Product Manager, Conversational AI for Support
Sunnyvale or Boulder or Irvine or San Francisco
$163k-$237k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's or equivalent experience, 5+ years product management, 2+ years launching technical products, experience with Generative AI/LLMs, strong analytics and communication skills.
Generative AI, Large Language Models
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1w
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Technical Service Representative
Centennial, Colorado, United States
$65k-$72k/yr OnsiteFull Time
Jetson
Jetson: Provider of vertically integrated residential heat pump installation services.
2+ YOE2–4 years remote technical/HVAC support experience, strong communication, HubSpot experience, troubleshooting and diagnostics skills, ability to manage multiple cases; HVAC/heat pump knowledge preferred.
HubSpot
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1w
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Physical Security Technical Operations Lead
Denver, Colorado, United States
RemoteContract
Arganteal
Arganteal: Automates enterprise IT infrastructure deployment through software and services.
10+ YOE10+ years technical leadership in physical security projects; PSP/CPP/NICET or equivalent; deep knowledge of access control, VMS/cameras, intrusion systems, site surveys, BOMs, network integration, and on-call escalation support.
Lenel, Software House C-CURE, Genetec, AMAG, Honeywell Pro-Watch, Milestone, Avigilon, Genetec Security Center, Axis Camera Station, DSC, Bosch, Honeywell/Resideo, DMP, CAD, Visio
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3w
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Specialist, Technical Operations
Denver, Colorado, United States
$56k-$62k/yr OnsiteFull Time
Cardinal Group Companies
Cardinal Group Companies: Fully integrated real estate investment and property management firm.
5+ YOE2+ Mgmt5+ years supporting onsite technical systems with 2+ years supervisory experience; proficiency with VOIP, Wi‑Fi, networking, access control; QA/testing experience; strong problem-solving and leadership skills.
VOIP, Wi‑Fi, AI
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1w
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VP, Customer Support
Atlanta or Chicago or San Antonio or Denver
$220k-$250k/yr RemoteFull Time
Sinch
SinchNasdaq Stockholm: SINCH: Provides cloud communications and customer engagement platforms.
10+ YOE8+ Mgmt10+ years leadership in global customer/technical support, experience with 24x7 multi-tier operations, AI/automation, vendor and budget management, strong analytics and executive communication; Bachelor\u0002s required, MBA preferred.
Salesforce, Zendesk, ServiceNow, Gainsight
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1w
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Special Technical Operations (STO) Analyst
Aurora, Colorado, United States
$120k-$160k/yr OnsiteFull Time
Space Systems Integration
Space Systems Integration: Provides systems engineering and technical advisory for aerospace missions.
Active TS/SCI clearance with adjudicated polygraph, extensive operational/intelligence experience, support for mission planning/coordination, strong analytical and communication skills.
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1mo
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Support Engagement Lead
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, HTML, CSS, JavaScript, Ruby, Java
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1w
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Senior Product Support Engineer
Ottawa or Broomfield
OnsiteFull Time
Gogo
GogoNASDAQ: GOGO: Provides in-flight broadband and entertainment for business aircraft.
7+ YOE7+ years product/support/avionics experience, strong troubleshooting and root-cause skills, ability to manage escalations, create technical documentation, and deliver training; bachelor’s in technical field preferred.
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Product Manager
Aurora, Colorado, United States
$100k-$120k/yr OnsiteFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
5+ YOEManage L2/L3 support and technical engineering teams for life-safety monitoring, ensure >99.999% uptime, support MS-SQL/T-SQL, cyber security tools, on-call rotations, and apply 5+ years signal processing/monitoring experience.
MASterMind Monitoring, MS-SQL server, T-SQL, EDR, SIEMs, host-based firewalls, anti-virus, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, MSSQL Studio
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