2mo
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Product Support Manager
Austin or San Diego
OnsiteFull Time
8+ YOE8+ years in technical support or product sustainment leadership; government/defense experience; strong documentation and ticketing skills.
2w
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
remote desktops, G-Suite, OS navigation, EMS, HVAC, relay logic lighting controls
2w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
4w
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Technical Account Manager I, Google Cloud Consulting
Chicago or Austin
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent; 5+ years in customer-facing roles driving technical implementations; experience with cloud operations, technical support, and escalation management; strong communication and problem-solving skills.
Google Cloud
1mo
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Technical Project/Program Manager
Austin, Texas, United States
$96k-$132k/yr OnsiteFull Time
Manage projects from planning to implementation: prepare project plans, coordinate resources, drive deliverables, monitor cost performance, solve obstacles, and support cross-team collaboration.
1mo
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Senior Technical Account Manager
Indianapolis or Austin
OnsiteFull Time
5+ YOE5+ years in technical account management or post-sales customer-facing support; strong technical knowledge of networking, HCI, virtualization, storage, Linux/Windows; CRM/Salesforce proficiency; bachelor's degree preferred; strong customer and executive communication.
CRM, Salesforce, Linux, Windows
1mo
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Technical Account Manager
United States or Austin or Alaska or California or Hawaii or Louisiana or Mississippi or Montana or New Hampshire or North Dakota or Oregon or Pennsylvania or Rhode Island or Vermont or Washington or West Virginia or Wyoming
RemoteFull Time
3+ YOE3+ years in customer-facing technical roles supporting enterprise or mid-market accounts; strong APIs/integrations knowledge (SSO, SCIM, SFTP); ability to read logs, debug issues, apply AI tools, and communicate across teams.
APIs, SSO, SCIM, SFTP, AI tools
1mo
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Staff Technical Solutions Account Manager
Madison or Austin
OnsiteFull Time
5+ YOE5+ years in account management/technical customer support, strong communication and project management, technical troubleshooting, SQL and integrations experience, ability to work in-office in Austin or Madison.
SQL, JIRA, Python, JavaScript, Google Cloud, APIs, Webhooks
1mo
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Technical Support Engineer (Austin, TX, US, 78753)
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years technical experience, bachelor’s degree or equivalent, expertise with Windows/Linux, Microsoft Server/.NET, Microsoft SQL Server or Oracle, Active Directory/ADFS, cloud providers, programming (Java/Python/C/Perl/JavaScript/Node.js), API/Postman, PKI/Certificate Authorities, incident/SLA management.
Microsoft Server Technologies, Microsoft Windows Server, Microsoft SQL Server, .NET, Oracle, RedHat, CentOS, Ubuntu, Active Directory, ADFS, Java, Python, C, Perl, JavaScript, Node.js, Alibaba Cloud, Microsoft Azure, Amazon Web Services, Google Cloud Platform, FIDO, PKI, OAUTH, OAUTHII, OATH, OpenID Connect, TLS, API, Postman, AJAX, CSS, XML, HTML, XHTML
3mo
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Technical Account Manager - FedRAMP
Austin, Texas, United States
$114k-$153k/yr RemoteFull Time
6+ YOE6-8+ years in technical support or customer-facing roles; BS in CS or related field; strong networking, cloud/SaaS, Linux, and scripting; experience with Docker/Kubernetes; U.S. citizen; FedRAMP environment familiarity.
Docker, Kubernetes, VMware, Hyper-V, KVM, VirtualBox, Linux, JavaScript, Python
2mo
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Construction Technical Support Specialist (Austin, TX, US, 78701)
Austin, Texas, United States
RemoteFull Time
2+ YOEIn-field wind turbine construction experience; Procore; MS Office; 2+ years field construction; QA/QC knowledge; strong communication.
Procore, MS Office, Word, Excel, PowerPoint, OneNote
2w
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Senior Technical Account Manager (Austin, Seattle, Denver)
Austin or Seattle or Denver
$114k-$158k/yr HybridFull Time
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
BGP, OSPF, IPSec, GRE, Firewalls, IPS, DDoS mitigation, WAF, traceroute, Wireshark, dig, cURL, Cloudflare's Well-Architected framework
6d
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Software Technical Specialist-API Support
Austin, Texas, United States
$65k-$90k/yr OnsiteFull Time
1+ YOE2+ years technical experience with bachelor's (or 0–2 years with master's); 1+ year internet-based travel/software experience; case management/CRM and Microsoft Office experience; familiarity with GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana.
GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana, Escapia UI, CRSTPF, Microsoft Office
1mo
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Technical Recruiter - High Volume
Austin, Texas, United States
OnsiteFull Time
Experience managing high-volume recruitment; track record recruiting technical, engineering, and business support roles; strong sourcing and stakeholder management.
ATS (Greenhouse), Recruitment tools
4d
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
1mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
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Head of Product Support
Austin or Sydney or Toronto or Canada
$160k-$210k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years in technical product support with 3+ years leading teams; experience building 24/7/follow-the-sun support, SLA/incident management, cloud infrastructure and Kubernetes, and supporting AI/LLM systems in production.
Kubernetes, OpenTelemetry, Datadog, Grafana, LLM
1w
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Sr Mgr, Cyber Technical Compliance
Baltimore or Hagginwood or Springfield or Austin
$177k-$197k/yr HybridFull Time
10+ YOELead teams responsible for cyber regulatory compliance and technical tool support; deep knowledge of NERC CIP and security frameworks; bachelor's in IT or related and 10+ years cybersecurity experience; 24x7 on-call availability and occasional travel.
NIST 800-53, ISO 27001, NIST Cyber Security Framework, C2M2, NERC CIP, TCP/IP, DHCP, DNS, Active Directory
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
2w
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Manager I - M&C Project Assistant (Facility Support Team) (AUSTIN, TX)
Austin or Texas
$4k-$7k/mo HybridFull Time
Experience supporting project management operations and producing reports from technical documents; knowledge of project monitoring, vendor performance evaluation, and applicable laws/regulations; skill with computers and reporting tools; experience with building maintenance/construction and water testing preferred.
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