85 technical support manager jobs at 58 companies in Covington, WA
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yrRemoteFull Time
Outreach: AI platform for sales engagement and revenue intelligence
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
BlackSkyNYSE: BKSY: Provides real-time satellite imagery and geospatial intelligence analytics.
3+ YOEBachelors in engineering (or equivalent), 3+ years project management experience, experience with mechanical/hardware systems, MS Project and JIRA proficiency, budget/resource management, ability to support hardware test and launch activities, willingness to travel up to 25%.
IT Business Administration and Technical Support Specialist
Silverdale, Washington, United States
$66k-$106k/yrOnsiteFull Time
Peraton: National security and mission-critical government technology services provider.
3+ YOE3+ years IT administration and technical support in DoD/Navy environments; CompTIA Security+ CE; ability to obtain DoD Secret clearance; experience with workstation/mobile support, account lifecycle, asset management, and cybersecurity compliance.
NMCI NIPRNet, SIPRNet, System Authorization Access Request - Navy (SAAR-N), STIG
San Diego or Port Hueneme or Seal Beach or Washington or Jacksonville or Honolulu or Lexington Park or Philadelphia or Norfolk or Silverdale
$106k-$161k/yrOnsiteFull Time
Naval Facilities Engineering Systems Command: Provides facilities engineering and infrastructure management for the Navy.
1+ YOESpecialized experience integrating BUPV program functions, technical mastery of mechanical/electrical/fire/water chemistry/metallurgy systems, life safety code knowledge, liaison and training experience; requires Secret clearance and documentation.
Principal Technical Producer, Account Management - Central Tech
Los Angeles or Mercer Island
$207k-$289k/yrOnsiteFull Time
Riot Games: Developing and publishing competitive multiplayer video games.
6+ YOE6+ years supporting medium-to-large technical teams; strong stakeholder management, technical fluency, systems thinking, experience with Agile/Lean scaling and enterprise tracking; bachelor's in CS or equivalent experience.
Nordstrom: Operates luxury department stores and off-price retail outlets.
5+ YOE5+ years portfolio or program management supporting engineering, experience with quarterly planning, capacity and prioritization, strong written communication and stakeholder management, proficiency with Aha!, Jira, GitHub.
CloudflareNYSE: NET: Provides security and performance services for internet properties.
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOESupervisory program and resource manager with experience applying program/project management and DoN acquisition processes; must meet specialized experience at NT-04 (GS-11/12) equivalency and provide supporting documentation.
5+ YOEBachelor's or equivalent experience; 5+ years troubleshooting and technical customer support; experience reading code (Java,C++,Python); 2+ years XR developer ecosystem experience; strong communication and problem solving.
United States or New York City or Seattle or South San Francisco
$214k-$322k/yrHybridFull Time
Stripe: Provides global financial infrastructure and payment processing for businesses.
12+ YOE12+ years product management experience, technical background, strong written and verbal communication, experience building multi-year vision and leading cross-team initiatives.
PACCARNasdaq: PCAR: Designs and manufactures heavy-duty commercial trucks and diesel engines.
3+ YOEBachelor's degree, 3+ years vehicle/diesel diagnostics, PACCAR Engine and Electrical certification, strong communication and coaching, Microsoft Office and PC skills.
Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.
Origami Risk: Cloud-based risk management and insurance software solutions.
1+ YOE1+ years technical customer/application support in B2B SaaS, experience with queue-based tools, SQL and scripting (JavaScript/XML), strong communication and case management skills.
Tract Capital: Alternative asset manager focused on digital infrastructure and data centers.
10+ YOEBachelors in Mechanical Engineering (or related), 10+ years product management/technical leadership, 5+ years supporting data center or complex mechanical systems, experience with HVAC/cooling/thermal/fluid systems, manufacturing/NPI and supplier management, familiarity with AutoCAD/Revit/CFD.
Operations Technical Specialist - Seasonal - Part Time
Puyallup, Washington, United States
$18-$26/hrFieldPart Time
H&R Block: A tax services providing tax preparation and related services for individuals and businesses.
Field-based role supporting seasonal office setup, basic hardware installation and troubleshooting, custodial and light maintenance, inventory management, and reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office