428 technical support manager jobs at 255 companies in Edgewater, MD
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
1mo
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
2w
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Technical Platform Operations Support, Manager
Dallas or McLean
$138k-$206k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
ITIL, SLOs, SLAs
2mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
1w
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Technical Support Specialist
Washington, D.C., District of Columbia, United States
$52k-$61k/yr RemoteFull Time
1+ YOERequires a bachelor's degree, 1+ year in technical support or educational technology account management, K-12 rostering and SIS/LMS familiarity, strong communication, critical thinking, problem-solving, and multitasking skills.
SIS, LMS, Salesforce, OMS
1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1w
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yr HybridFull Time
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
3w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
1w
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Technical Program Manager
Joint Base Andrews, Maryland, United States
$100k-$115k/yr OnsiteFull Time
5+ YOERequires 5 years supporting DoD, federal, or regulated environments; a technical bachelor's degree; technical team leadership; subcontractor oversight; Security+, PMP, and active Secret clearance.
CompTIA Security+, CCNA, CCNP, CISSP, MCSE
2w
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Technical Project Manager
McLean, Virginia, United States
$78k-$176k/yr OnsiteFull Time
5+ YOERequires 5+ years supporting technical DoD or intelligence community programs, coordinating technical development workstreams, system integration knowledge, TS/SCI clearance, and a bachelor's degree.
AI
2w
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Technical Project Manager
McLean, Virginia, United States
$78k-$176k/yr OnsiteFull Time
5+ YOERequires 5+ years supporting technical DoD or intelligence community programs, technical development coordination, system architecture and integration experience, TS/SCI clearance, and a bachelor's degree.
system architectures, data flows
1w
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
18+ YOERequires 18+ years supporting DoD technical experimentation or integration events, joint C2 and fires systems experience, a technical bachelor's degree, PMP or DAWIA certification, and active TS/SCI clearance.
JFN, CJADC2, Microsoft Project
1w
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
18+ YOERequires 18+ years supporting DoD technical experimentation or integration events, a bachelor's in engineering or related technical field, active TS/SCI clearance, and PMP or DAWIA Level II/III certification.
JFN, CJADC2, Microsoft Project
2w
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree with 8+ years' experience or equivalent, and 8+ years of PeopleSoft technical support experience.
PeopleSoft, ticketing tracking system
2mo
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
2w
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Technical Program Manager – HHS
Reston, Virginia, United States
HybridFull Time
10+ YOEBachelor's degree and 10+ years of relevant experience, including technical program management and 5+ years supporting HHS. Requires federal technology delivery, team, financial, contractual, and customer-management experience.
Agile, DevSecOps, SAM.gov, GSA
1mo
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Technical Project Manager
Bethesda, Maryland, United States
OnsiteFull Time
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
1mo
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
1w
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Technical Project Manager
Arlington, Virginia, United States
$159k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree in a related field, 5+ years supporting federal or DoD programs, active DoD Top Secret clearance, project leadership, Agile experience, stakeholder management, and Jira proficiency.
Jira, Scrum, Kanban, Agile
1w
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Technical Program Manager I
Atlanta or Boston or Scottsdale or Seattle or Sterling
$92k-$148k/yr HybridFull Time
Experience supporting complex enterprise organizations, business analysis, requirements gathering, technical collaboration, cross-functional delivery, customer communication, and analytical problem-solving.
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