112 technical support manager jobs at 88 companies in Epping, NH
2w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
2mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
4w
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
3d
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Technical Account Manager
Boston or Chicago or Redwood City or Europe or Asia
$97k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management experience.
SQL, SAML, OAuth, API, MDM, Box
1w
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Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yr RemoteFull Time
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
4w
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Senior Technical Program Manager, Core Algorithms
Boston, Massachusetts, United States
$150k-$215k/yr OnsiteFull Time
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, experience with AI tools/LLMs, agile/sprint planning, strong communication and cross-functional coordination.
LLMs
1mo
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Senior Technical Program Manager - Robotics
Charlestown, Massachusetts, United States
$155k-$200k/yr HybridFull Time
5+ YOE5+ years TPM experience supporting software engineering, strong technical background (prefer former software engineer), experience with Agile, coordinating cross-functional software/robotics/firmware/hardware programs, excellent communication and organizational skills.
Jira, Linear, Asana
1mo
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Technical Program Manager – DOD Projects (Security Clearance Required)
Salem, New Hampshire, United States
OnsiteFull Time
8+ YOEActive U.S. security clearance (Secret minimum), 8+ years technical program management experience with 5+ years supporting DoD, bachelor in engineering or physical sciences, DoD acquisition and FAR/DFARS familiarity, program management tool proficiency.
Microsoft Project, Jira, Confluence, Primavera, EVM
3w
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
3w
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOE2+ years providing product marketing/sales technical support; bachelor’s in Electrical or Mechanical Engineering preferred; proficiency with Microsoft Outlook, Excel, PowerPoint; ability to read mechanical drawings.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
3w
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Manager, Technical Complaints
Portsmouth, New Hampshire, United States
$110k-$143k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's in engineering/life sciences,5+ years medical device quality with complaint handling,3+ years global people leadership,Veeva Vault Quality experience,knowledge of FDA 21 CFR 820/ISO 13485/ISO 14971/EU MDR,CAPA and audit support.
Veeva Vault Quality, SAP
1mo
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
3w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
1mo
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Desktop Support Manager
Washington or Chicago or Boston or New York City
$95k-$135k/yr HybridFull Time
8+ YOE8+ years relevant experience, supervisory experience, strong technical knowledge of enterprise apps, desktop OS, network architectures, vendor management, project delivery of hardware rollouts, and Zoom Rooms/Microsoft environments.
FrontLine, Zoom Rooms, Microsoft M365 G5, Microsoft GCC
2w
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Technical Product Specialist, Paint
Andover, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
Microsoft Office
1w
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Technical Advisor
Atlanta or Covington or Andover or Holtsville or Philadelphia
$154k-$197k/yr OnsiteFull Time
Specialized GS‑14 equivalent experience leading enterprise initiatives, performing complex analyses, applying management and project methodologies, developing policy and communicating with senior leadership; meets federal time‑in‑grade and related hiring requirements.
1mo
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Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise Support
Boston or Seattle or Herndon
$131k-$178k/yr OnsiteFull Time
3+ YOE3+ years technical engineering experience, bachelor's degree, proficiency in troubleshooting at least three areas (compute, storage, networking, CDN, databases, DevOps, big data, security, app development); full professional Mandarin and strong English; available for non-business hours support.
AWS, Amazon Bedrock, SageMaker
1mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
1mo
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Technical Account Manager 3 - East
Boston or New York City
$124k-$182k/yr HybridFull Time
Hands-on IT operations experience, cloud experience (AWS/Azure/GCP), scripting and CI/CD knowledge, containerization experience, prior TAM experience supporting mid-market/Enterprise customers, ability to travel up to ~30%.
AWS, Azure, GCP, Python, Javascript, Ruby, Perl, Go, PHP, Chef, Puppet, Jenkins, Gitlab, Docker, Kubernetes, Rancher, Datadog
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