58 technical support manager jobs at 49 companies in Gainesville, TX
2w
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
2mo
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Technical Support Engineering Manager - SmartPay
Allen or United States
RemoteFull Time
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
1mo
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Technical Support Team Lead
Coppell, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support or engineering for Enterprise B2B SaaS/Cybersecurity, 2+ years leading technical teams, deep troubleshooting across SAML/OIDC, networking and OS internals, strong communication and mentoring skills.
Chromium, SAML, OIDC, APIs, DNS, DLP, VDI
1mo
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Technical Support Analyst (Hybrid)
Allen or Plantation
$53k-$60k/yr HybridFull Time
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Avigilon Alta, Assist, Priority Intelligence™, Windows, Mac, Linux, Windows Server, CRM, KCS
1mo
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Technical Operations Support Engineer
Westlake, Texas, United States
RemoteFull Time
2+ YOE2+ years technical operations/DevOps experience, incident management, runbook and dashboard creation, code literacy, observability tooling, on-call availability for nights/weekends/holidays.
Jira, ServiceNow, CloudWatch, Datadog, Prometheus, Grafana, Postman, cURL, JSON, XML, Python, JavaScript, TypeScript, Go, Rust, Java, Git, GitHub
3w
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eSuite Technical Support Specialist
Irving, Texas, United States
HybridFull Time
1+ YOEHigh school diploma/GED and 1–2 years experience with CCTV, intercom, IDS or access control; strong presentation, communication, project management, and Microsoft Office skills; knowledge of eSuite and customer account requirements.
eSuite, Microsoft Office, Microsoft PowerPoint, database applications
3w
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eSuite Technical Support Specialist
Irving, Texas, United States
OnsiteFull Time
1+ YOE1–2 years experience with CCTV/IDS/access control projects preferred; high school diploma/GED required; strong presentation, communication, project management, and customer service skills; ability to lift up to 25 lbs.
eSuite, Microsoft Office, Microsoft PowerPoint
1w
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Professional Ⅱ, CS Technical Support
Plano, Texas, United States
OnsiteFull Time
4+ YOEBachelor's degree in engineering and 4+ years supporting consumer electronic products. Requires network infrastructure knowledge, technical problem-solving, data analysis, communication, and relationship management skills.
Wi-Fi, Bluetooth, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
3mo
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Manager, Cyber Technical - IAM
McLean or Plano or Richmond or North America or United Kingdom or Philippines
$179k-$225k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires a high school diploma or equivalent, 4+ years in information security, and 1+ year supporting SailPoint. Preferred: people management, IAM development, programming, databases, analytics, and AI experience.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
1mo
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Manager, Cyber Technical - IAM
McLean or Plano or Richmond
$179k-$225k/yr OnsiteFull Time
4+ YOE2+ MgmtHigh school diploma or GED, 4+ years in information security, and 1+ year supporting SailPoint applications; preferred experience includes people management, IAM development, databases, programming, and AI tools.
SailPoint, SailPoint IdentityIQ, SailPoint ISC, Java, JavaScript, Selenium, JSON, XML, Python, REST, Oracle, SQL Server, Postgres, Oracle APEX, Tableau, AWS
1w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, support, escalations, or consulting.
Google Cloud
2w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
2mo
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T2 Technical Resource
Westlake, Texas, United States
OnsiteFull Time
3+ YOE3–5 years technical support experience; strong Microsoft 365, Entra ID, Intune, Windows and macOS skills; identity and endpoint management experience; networking fundamentals and strong communication/documentation skills.
Microsoft 365, Microsoft Entra ID, Okta, Microsoft Teams, Microsoft Outlook, Microsoft Intune, Windows Autopilot, Microsoft Exchange Online, Microsoft SharePoint, Zoom, Windows 10, Windows 11, macOS, Active Directory, TCP/IP, DNS, DHCP, VPN
1mo
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Support Specialist
Lewisville, Texas, United States
HybridFull Time
Provide Tier 1/2 internal technical support, troubleshoot hardware/software, assist with Shopify and integrations, manage user accounts, and support vendors and schools.
Shopify, Salesforce, DocuSign, Sage Intacct, ShipHero, Agilix Buzz, Google, FedEx, UPS, ClassWallet
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Sherman, Texas, United States
FieldPart Time, Seasonal
Field-based role supporting setup, equipment installation, basic maintenance, inventory management, and PC hardware support; ability to lift 55+ lbs, reliable transportation, basic technical knowledge, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1w
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Application Support Specialist
Grapevine, Texas, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; 1–2 years in application or technical support; strong troubleshooting, communication, documentation, endpoint operating system, and device management skills.
Windows 11, macOS, Android, iOS, Google Device Management, Microsoft Intune, JAMF, Meraki MDM, CompTIA A+, CompTIA IT Fundamentals+
2mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
5d
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Customer Support Engineer Intern (787384)
Plano, Texas, United States
OnsiteInternship
Strong technical aptitude, customer problem management, data analysis, negotiation, customer success, service request handling, change management, and collaboration skills required.
Microsoft Office Suite, Agentic AI
3w
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Sr Field Technical Specialist
Farmers Branch, Texas, United States
$85k-$105k/yr FieldFull Time
15+ YOE15+ years HVAC experience, 3–5 years supporting LG VRF/RLC systems, ability to travel up to 75%, HVAC diploma/associate/bachelor preferred, strong communication and Microsoft Suite proficiency.
Microsoft Suite
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Sherman, Texas, United States
FieldPart Time, Seasonal
Field-based role supporting office setup, basic maintenance, PC hardware setup/troubleshooting, inventory management, and delivery of supplies; ability to lift 55+ lbs and work independently in a seasonal schedule.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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