2mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1mo
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IT Technical Support Manager
Augusta, Georgia, United States
$55k-$68k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent with 5+ years' professional IT experience; ability to maintain networks, troubleshoot hardware/software, manage purchases, and support staff; effective communication and decision-making.
4d
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
2d
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
6d
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Technical Product Manager
Augusta, Georgia, United States
OnsiteFull Time
3+ YOE3+ years product or technical product experience supporting internal software platforms; bachelor\u0002s degree preferred; strong product and technical knowledge; valid driver\u0002s license; U.S. work authorization required.
Jira, Azure DevOps
3w
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PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yr RemoteFull Time
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
2w
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Technical Support
Brunswick, Georgia, United States
OnsiteFull Time
Provide IT/OT support at a manufacturing mill: incident management with ticketing, camera systems administration, Windows and Active Directory support, troubleshooting, and participation in a rotating 24/7 on-call schedule.
ServiceNow, Zendesk, SolarWinds, Genetec, Milestone, Axis, Windows, Active Directory, VMware
3w
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Product Support Technical Advisor II
Marietta, Georgia, United States
$57k-$143k/yr OnsiteFull Time
6+ YOETier‑3 product support experience, 6+ years in application/product support, bachelor’s in computer science or equivalent, expertise with Windows, SQL/Oracle, IIS, .NET, Unix/Linux, Azure/AWS, strong incident management and ITIL knowledge.
Windows, SQL, Oracle, IIS, .NET, Unix, Linux, Azure, AWS, iPad
2w
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Operations Technical Project Manager - Data Collection
California or New Jersey or Michigan or Georgia
HybridFull Time, Temporary
2+ YOE2+ years technical project or data collection experience; experience deploying/supporting on-site collection hardware, developing SOPs, CLI knowledge, Python familiarity, troubleshooting, training teams, and strong communication.
Python, CLI, Fuel iX, LLMs
2mo
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Bilingual Technical Support Specialist (Part-Time)
Marietta, Georgia, United States
OnsiteAll Commitments Available
Provide frontline customer support; troubleshoot hardware/software; manage tickets; communicate clearly; learn hardware/software concepts.
Google, Microsoft, Software, Automation, Mechatronics
1mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
1w
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Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
1mo
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Technical Instructor I (IT Support)
Silver Spring or Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$60k-$70k/yr HybridFull Time
3+ YOE1–3 years teaching experience; 3+ years IT support experience preferred. Strong technical background with Windows/MacOS/Linux, Active Directory, Windows Server; familiarity with cloud, virtualization, mobile device management, and helpdesk tools. Proficiency with Google Sheets, Microsoft Excel, Slides/PowerPoint, Salesforce, Slack, and Zoom.
Google Sheets, Microsoft Excel, Google Slides, Microsoft PowerPoint, Salesforce, Slack, Zoom, Windows, MacOS, Linux, Active Directory, Group Policy, Windows Server, LMS
1mo
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Technical Account Manager
New York City or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in computer science or related field; experience in application support or software implementation; experience with web applications, RDBMS and Unix; strong troubleshooting, SQL, JSON/XML, and communication skills; English required.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, HTML, CSS, JavaScript, Microsoft Office
1mo
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2nd shift - Machining Technical Support - Lead
Georgia, United States
OnsiteFull Time
5+ YOEHigh school diploma, minimum 5 years machining equipment maintenance experience, leadership and team supervision, mechanical/electrical/hydraulic troubleshooting, CMMS and Microsoft Office proficiency, safety and lockout/tagout knowledge.
CMMS, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Technical Account Manager
New York or Alpharetta
$78k-$130k/yr OnsiteFull Time
University degree in Computer Science or related, experience in application support or software implementation, familiarity with Unix (AIX, Solaris), RDBMS (Oracle, Microsoft SQL Server), SQL, JSON/XML/CSV, MQSeries, scripting, and Microsoft Office; strong communication and problem-solving skills.
Unix, AIX, Solaris, Oracle, MQSeries, SQL, JSON, XML, CSV, Microsoft SQL Server, Microsoft Office, HTML, CSS, JavaScript
4d
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Senior Manager - Production Support Services
Alpharetta, Georgia, United States
$75k-$166k/yr HybridFull Time
7+ YOETechnical leader with 7+ years software engineering experience, 3+ years production support experience; expertise in cloud platforms, Kubernetes, Java, Node.js, Python, observability and incident management.
AKS, Azure Service Bus, Azure Monitor, Azure DevOps, GKE, Cloud Pub/Sub, BigQuery, Cloud Operations Suite, PostgresSQL, Java, Node.js, Python, React, Kubernetes, Grafana, Splunk
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