124 technical support manager jobs at 94 companies in Hatfield, PA
1mo
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
1w
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Technical Support Manager
Broomall, Pennsylvania, United States
$70k-$90k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA experience, strong communication, analytical and problem-solving skills, and Windows operating system knowledge.
JIRA, Windows Operating systems, API, UAT, LOS, CSAT, NPS, FCR, SLAs
1w
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Technical Support Manager
Broomall, Pennsylvania, United States
$70k-$90k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA experience, Windows knowledge, and strong communication, analytical, organizational, and problem-solving skills.
JIRA, Windows
4w
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
2mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
2w
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Technical Support Coordinator
Wilmington or Yarmouth
HybridFull Time
Requires outstanding customer service, advanced Microsoft Office skills, technical troubleshooting, communication, organization, critical thinking, multitasking, prioritization, and time management.
Microsoft Office
3mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
2w
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$82k/yr OnsiteFull Time
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
3mo
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IT Technical Support Supervisor
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
2w
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Technical Account Manager
Wilmington or United States
HybridFull Time
Requires client-facing technical support, SQL, Elasticsearch, Python, HTTP, REST, webhooks, analytics, reporting, training, and strong communication skills; Kubernetes and Apache NiFi experience are advantageous.
Kubernetes, SQL, PostgreSQL, Elasticsearch, Python, HTTP, Postman, REST, webhooks, Apache NiFi, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Car Wash Technical Support Specialist
Columbia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years car wash industry experience; strong mechanical/electrical troubleshooting; read diagrams; strong communication; multi-priority management.
PLC programming, Electrical schematics, Technical diagrams
1mo
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
2w
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Technology Support Lead
Feasterville-Trevose or Colorado or Florida or Massachusetts or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Washington
$85k-$115k/yr RemoteFull Time
3+ YOERequires 3+ years in technical support, IT operations, or support operations; ticket triage, root-cause analysis, incident management, project coordination, ticket-data analysis, and technical communication skills.
SaaS
1mo
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Training & Technical Assistance Associate
Boston or Philadelphia
$56k-$65k/yr RemoteFull Time
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Zoom, FSS Link
2w
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Technical Sales
New Holland, Pennsylvania, United States
$90k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree in construction management, engineering, architecture, or related field; 3+ years in preconstruction, estimating, design-build, or modular construction; client-facing sales support and drawing interpretation.
3w
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Service Support Manager - Exton, PA (1557683)
Exton, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing service/installation or field operations teams; strong scheduling, organizational, communication, and technical aptitude; proficiency with Microsoft Outlook and Excel; experience with service ticket systems.
Microsoft Outlook, Microsoft Excel, Smart Service
2w
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Director of Technical Operations
Conshohocken or Pennsylvania
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience, 10+ years in platform, software, or infrastructure engineering, and 5+ years managing technical operations, production support, and distributed systems.
Microsoft Azure, Spring, Quarkus, React.js, Oracle, SQL Server, NoSQL, Dynatrace, Azure Application Insights, Kibana, Selenium, LoadRunner, Jenkins, Azure DevOps, OAuth, SAML, Confluence, Jira, Power BI
6d
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Senior Salesforce Technical Architect
King of Prussia, Pennsylvania, United States
RemoteFull Time
8+ YOEFour-year degree required; 8+ years of Salesforce experience including 2+ years as an architect or technical lead. Requires Marketing Cloud, Salesforce Core, Service Cloud, integrations, APIs, security, release management, and production support expertise.
Salesforce Marketing Cloud Engagement, Salesforce Core, Service Cloud, Loyalty Management, Agentforce, Agentforce Voice, Salesforce Voice, Data Cloud, Data 360, MuleSoft, Snowflake, Journey Builder, Automation Studio, Contact Builder, Email Studio, Mobile Studio, SMS, SQL, Marketing Cloud Connect, SFTP, Electronic Medical Records (EMR), Apex, Lightning, REST, SOAP, Flow
1mo
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Global Technical Expert Residue Management
Zedelgem or Curitiba or Mount Joy or New Holland or Sorocaba
HybridFull Time
Technical expert in residue management for combine harvesters; strong mechatronic and agronomic knowledge, experience with design, testing, and cross-functional support; able to travel for field tests (~20%).
Creo, FMEA, DOE, EDEM, FEA, Pugh Concept selection
2mo
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Technical Inside Sales Engineer
Philadelphia or Bala Cynwyd
$65k-$90k/yr OnsiteFull Time
0+ YOE0-5 years experience; 4-year technical degree preferred; application engineering, sales support, project management, strong communication/presentation and computer skills; willingness to travel and complete FE exam if applicable.
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