33 technical support manager jobs at 25 companies in Hawaii
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Modern Technology Solutions, Inc.: Engineering services and technology solutions for national security.
20+ YOE20+ years of tactics/operations experience, expertise in exercise planning and facilitation, strong analytic and communication skills, ability to liaise with DoD and national agencies; US Top Secret SCI with SAP experience required.
Modern Technology Solutions, Inc.: Engineering services and technology solutions for national security.
20+ YOE20+ years experience in tactics, operations, and advanced programs; Top Secret/SCI with SAP experience; U.S. citizenship; Bachelor\u0002s required (Master\u0002s preferred, STEM desired); strong analytic, briefing, and coordination skills.
Florida or Wisconsin or Idaho or Georgia or Mississippi or Hawaii or Indiana or Iowa or Kansas or South Carolina or Louisiana or West Virginia or Michigan or Wyoming or Nebraska or North Carolina or Oklahoma or Texas or Utah or Virginia
$32k-$46k/yrRemoteFull Time
FiservNYSE: FI: Global leader in financial services technology solutions.
2+ YOERequires 2+ years supporting customers in high-volume technical support and troubleshooting environments, with experience documenting cases and using ticketing, CRM, remote support, or knowledge management tools.
point of sale (POS), Electronic Data Interchange (EMV), ticketing systems, customer relationship management systems, remote support tools, knowledge management tools
Senior Specialist, Technical Support Engineer (Wideband Global SATCOM) (43392)
Colorado Springs or Fort Meade or Wahiawa or Landstuhl or Okinawa
$73k-$135k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Global aerospace and defense technology innovator and manufacturer.
6+ YOERequires Top Secret clearance, bachelor's degree plus 6 years relevant experience or equivalent, SATCOM experience, communication principles knowledge, and CompTIA Security+ or higher.
SATCOM, Data Communications (DATACOM), Wideband Satellite Communications (SATCOM), Modernized Earth Terminal (MET), Replacement Radio Frequency Interconnection Subsystem (RRFIS), Replacement Patch and Test Facility (RPTF), Replacement Satellite Configuration Control Element (RSCCE), L-Band Conversion System (RLCS), DoD Teleports and Gateways, Service Teleports and Gateways, Commercial Teleports and Gateways
ManTech International: Advancing the future of defense through innovative technology.
3+ YOERequires Secret clearance and IT support experience or CompTIA Security+/A+ certification, depending on level; senior roles require 10+ years, mid-level roles 3+ years, and junior roles technical SOP proficiency.
H&R Block: A tax preparation providing seasonal field and office support to local tax offices.
Support seasonal office setup and maintenance, basic PC hardware setup/troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Alaka'i Services Group: Native Hawaiian government contractor providing IT, cybersecurity, and operational support services to Department of Defense customers.
Direct and execute global training programs, develop technical manuals and instructional materials, oversee training platforms and instructor delivery, coordinate with OEMs and linguistic experts, and support CONUS/OCONUS operations with travel.
Peraton: Provider of mission-critical national security technologies and services.
10+ YOE10+ years experience, TS/SCI clearance, DoD 8570.01-M IAT II, service desk and operations experience, team management up to 15, support for VIP users, broad technical background (Windows, Active Directory, Cisco, Unified Communications).
Windows, Active Directory, Cisco, Unified Communications
Field Support Representative (FSR) Operations (5544)
Aiea or United States or United States
$130k-$170k/yrFieldFull Time
SMX: Private U.S. IT and advanced-engineering provider delivering cloud, C5ISR, and digital-transformation services to government and commercial clients.
5+ YOETS/SCI clearance, active DoD 8140/8570 IAT Level II certification, bachelor's degree or equivalent experience, and 5+ years of IT/communications experience including 2+ years in technical coordination or operations management.
TACLAN, C4IAS, routing, switching, hypervisors, virtualization, Windows, Linux
Hawaii State Judiciary: The judicial branch of the government of Hawaii.
1.5+ YOEBachelor's degree or equivalent experience, plus 1.5 years of progressively responsible professional, administrative, or technical experience in court, legal, social work, or court administration settings.
Goodwill Hawaii: Hawaii nonprofit workforce-development and thrift retailer helping residents overcome employment barriers through training, jobs, and support.
0.25+ YOERequires a one-year college or technical certificate, or 3–6 months of related experience or training, with ability to supervise staff, manage inventory, support sales, and perform physical store duties.
Federal Account Manager, AI & Critical Infrastructure Sales
Honolulu or Hawaii or Guam or United States
$108k-$143k/yrOnsiteFull Time
VertivNYSE: VRT: Global leader in critical digital infrastructure and cooling solutions.
5+ YOEBachelor's degree or equivalent, 5+ years sales/account management experience, experience supporting U.S. Federal customers in INDOPACOM, channel/partner experience, ability to engage technical and executive stakeholders, willingness to travel.
Florida or Montana or Michigan or Massachusetts or Rhode Island or West Virginia or Oregon or Oklahoma or Minnesota or New York or South Carolina or Kentucky or Virginia or Colorado or New Jersey or Wisconsin or Utah or Pennsylvania or Ohio or North Carolina or Nebraska or Mississippi or South Dakota or Maryland or Louisiana or Kansas or Iowa or Illinois or Tennessee or Delaware or Connecticut or California or Hawaii or Arkansas or District of Columbia or Georgia or Missouri or Arizona or Alabama or New Hampshire or Texas or Vermont or Indiana or Washington or Nevada or Idaho or New Mexico or Maine
$160k-$177k/yrRemoteFull Time
AmeriLife: National leader in developing, marketing and distributing insurance solutions.
10+ YOE5+ MgmtBachelor's degree,10+ years supporting enterprise data platforms,5+ years leading technical operations,Databricks and Azure experience,strong SQL,incident management,DevOps and automation expertise.
Databricks, Delta Lake, Unity Catalog, Spark, Workflows, SQL Warehouses, Data Vault 2.0, Medallion Architecture, Azure, SQL
Federal Aviation Administration: U.S. agency regulating civil aviation and national airspace.
1+ YOEOne year of specialized technical administrative experience performing report preparation, records management, technical correspondence, research, and fiscal/administrative support equivalent to the next lower grade.
Program Tracking and Reporting Subsystems (PTRS), Operations Specifications Subsystems (OPSS), Vital Information Subsystem (VIS), Enforcement Information System (EIS), National Data Base (NDB)
Onebrief: Private defense-software providing AI-powered planning, collaboration, simulation, and decision-support tools to military staffs.
Current Top Secret clearance with SCI eligibility, military operational planning experience, classified-network deployment familiarity, customer support and technical troubleshooting skills, and experience navigating government organizations.
SAICNASDAQ: SAIC: Premier technology integrator for defense, space, and civilian markets.
6+ YOEBachelor's plus 6+ years (or 10 years experience in lieu), experience supporting senior leaders and meetings, strong organizational and communication skills, technical familiarity with IM/KM tools.
Video Teleconference System (VTC), GVS, Microsoft SharePoint, Microsoft Teams, Task Management System (TMS), Joint Training Tool (JTT), Joint Training Information Management System (JTIMS), Microsoft Office 365, Defense Travel System (DTS)
Hawaiian ElectricNYSE: HE: Private electric utility serving 95% of Hawaii's residents across Oʻahu, Maui, Hawaiʻi, Lānaʻi and Molokaʻi.
2+ YOESupports technical and administrative evaluation of renewable energy projects; B.S. in engineering preferred; 2+ years related engineering/project development experience preferred; strong analytical and communication skills.
LEAN, spreadsheets, word-processing, project management, personal computers, mainframe systems, Incident Management Team (IMT)
Foodland: Hawaii's largest locally owned and operated grocery retailer.
5+ YOE3+ MgmtBachelor's degree in IT, computer science, information systems, or related field; 5+ years of progressive IT experience and 3–5 years leading technical teams, vendors, and cross-functional initiatives.
CACINYSE: CACI: Provider of specialized IT and mission-critical government services.
12+ YOEActive TS/SCI clearance, bachelor’s in a technical or operational field, 12+ years supporting SOF/Joint/Combatant Command operations, experience leading innovation labs and integrating autonomous, ISR, AI/ML, and edge solutions; PMP/PgMP preferred.