132 technical support manager jobs at 97 companies in Joppatowne, MD
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
3w
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
1w
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Technical Support Coordinator
Wilmington or Yarmouth
HybridFull Time
Requires outstanding customer service, advanced Microsoft Office skills, technical troubleshooting, communication, organization, critical thinking, multitasking, prioritization, and time management.
Microsoft Office
5d
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Technical Program Manager
Joint Base Andrews, Maryland, United States
$100k-$115k/yr OnsiteFull Time
5+ YOERequires 5 years supporting DoD, federal, or regulated environments; a technical bachelor's degree; technical team leadership; subcontractor oversight; Security+, PMP, and active Secret clearance.
CompTIA Security+, CCNA, CCNP, CISSP, MCSE
1mo
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Technical Project Manager
Bethesda, Maryland, United States
OnsiteFull Time
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
1mo
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Engineering Technical Support Manager 2
Annapolis, Maryland, United States
$140k-$210k/yr OnsiteFull Time
6+ YOEUS citizen with active Secret clearance, 6+ years MCAD/PLM design experience, leadership of design teams, knowledge of design for manufacturability, and ability to obtain higher clearances; STEM degree or equivalent experience.
MCAD, Product Lifecycle Management (PLM), Siemens NX, Teamcenter, Mission Product Lifecycle Management (MPLM)
1mo
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
1w
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Senior Technical Project Manager
Rockville, Maryland, United States
HybridFull Time
8+ YOEBachelor's degree or higher, 8+ years managing complex DoD/DoW projects or programs, PMP certification, 1+ year supporting the U.S. Navy, SharePoint experience, and basic systems engineering knowledge.
Microsoft SharePoint
4d
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Technical Service Manager
Baltimore, Maryland, United States
FieldFull Time
5+ YOERequires 5+ years of technical support experience, high school diploma or GED, HVAC certification or two-year degree preferred, customer service, communication, troubleshooting, project management, and public speaking skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, HVAC, Daikin STEP, D-STAR
3mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
1w
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Technical Account Manager
Wilmington or United States
HybridFull Time
Requires client-facing technical support, SQL, Elasticsearch, Python, HTTP, REST, webhooks, analytics, reporting, training, and strong communication skills; Kubernetes and Apache NiFi experience are advantageous.
Kubernetes, SQL, PostgreSQL, Elasticsearch, Python, HTTP, Postman, REST, webhooks, Apache NiFi, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Car Wash Technical Support Specialist
Columbia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years car wash industry experience; strong mechanical/electrical troubleshooting; read diagrams; strong communication; multi-priority management.
PLC programming, Electrical schematics, Technical diagrams
2mo
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Technical Account Manager
United States or Bowie
$113k-$120k/yr RemoteFull Time
3+ YOE3+ years working with healthcare data, experience in a technical customer-facing role (TAM/support/data ops), familiarity with APIs and data formats, working knowledge of SQL, strong troubleshooting and communication skills.
EHR, APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Microsoft Power BI, Python
2w
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Replay Technical Support Specialist - Baltimore/Surrounding Cities
Baltimore, Maryland, United States
$45k-$55k/yr RemoteFull Time
Experience with servers, capture/playback video equipment, networking (managed switches, fiber, SFPs), video formats and editing; ability to travel, work nights/weekends, and support on-site events; associate or bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches
1mo
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OED Technical Lead
Columbia or Linthicum Heights
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical teams supporting intelligence or related communities, experience with intelligence analysis methodologies, project management, and cyber investigations; TS/SCI eligibility required.
3d
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Program Manager - Technical Security Support Services
Oak Ridge or Rockville or Washington or Albuquerque or United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree in a related field, 10+ years managing federal security programs, 5+ years managing complex federal contracts and multidisciplinary teams, DOE Q or Top Secret clearance, and strong leadership and communication skills.
Microsoft Office Suite, Power BI, HSPD-12, Human Reliability Program (HRP), Controlled Unclassified Information (CUI), COMSEC, OPSEC, TSCM
2mo
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Technical Account Manager
Bowie, Maryland, United States
HybridFull Time
3+ YOE3+ years working with healthcare data, TAM/support experience, familiarity with APIs and structured data formats, SQL knowledge, strong troubleshooting and communication skills.
APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Power BI, Python
4d
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
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