62 technical support manager jobs at 39 companies in Kentucky
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PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yrRemoteFull Time
Experity: Software and billing services for urgent care providers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
Provide general IT support, onboarding/offboarding, IT infrastructure management, cloud services, and security support across multiple locations; some travel.
Provide tier-1 IT support using Jira Service Management and Microsoft 365; troubleshoot hardware, software, networking and account issues; participate in on-call rotation; strong communication and customer service skills.
Creative RealitiesNASDAQ: CREX: Provides digital signage and media solutions for retail environments
1+ YOE1+ Mgmt1–3 years in managing a call center or technical support team; experience in 24/7 support; strong leadership, SLAs, ticketing systems (ServiceNow); excellent communication and problem-solving.
ServiceNow, Remote device management, digital signage, IT troubleshooting
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
RemoteFull Time
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical support for high-speed internet services, troubleshoot connectivity and device issues, manage inbound/outbound client communications, use web-based tools, meet remote internet requirements, and be 18+.
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
HumanaNYSE: HUM: Provides health insurance plans and clinical healthcare services.
8+ YOE5+ Mgmt8+ years in software engineering/architecture/integration/product ownership; bachelor\u0002s degree in CS/Engineering/IT; Ohio? (not applicable). Strong PostgreSQL, API integration, cloud, CI/CD, observability, Agile/SAFe, production support, and stakeholder leadership skills.
Texas or Colorado or Arizona or Kentucky or Missouri or Alabama or Indiana or Florida or Georgia
$50k/yrRemoteFull Time
Aline: Comprehensive software platform for senior living community management.
1+ YOEAssociates or bachelor’s degree or proven experience in customer support/service or technical support/software analysis; 1-2 years; troubleshooting software; SQL basics; strong time management; problem solving; adaptability; MS Office proficiency; empathy; conflict resolution.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Deaconess Health System: A health system providing hospital and medical care services.
5+ YOEAssociate's degree in computer-related field, 5+ years desktop/technical support experience, strong OS/hardware/software knowledge, ticketing and asset management familiarity, analytical and customer service skills.
Deaconess Health System: Provides acute hospital care and specialized medical services.
5+ YOEAssociate's degree in computer-related field, 5+ years desktop/technical support experience, strong OS/hardware/application troubleshooting, familiarity with ticketing and asset management, excellent communication and problem-solving skills.
Space Tango: Provides automated facilities for microgravity research and manufacturing.
Bachelor's in technical discipline, experience coordinating complex technical projects or multidisciplinary teams, strong organization and communication, ability to manage priorities and travel to support launches.
H&R Block: A tax services providing seasonal office support and client-facing tax preparation services.
Provides hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup/troubleshooting, inventory management, and supply delivery; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
JabilNYSE: JBL: Provides manufacturing and supply chain solutions for global brands.
Provide technical support for PCs, servers, hardware and software; manage backups, asset inventory, licensing, imaging, PBX and network/file/print services; follow security policy and provide end-user training.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs, have reliable transportation, and basic technical knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Foundever: Provides global customer experience and business process outsourcing services.
Provide first- and second-level technical support for hardware, software, networks and user access; manage accounts; document procedures; follow security policies.
Boulder or California or Florida or Texas or Utah or Colorado or New Jersey or New York or Massachusetts or Michigan or Delaware or Illinois or Kentucky or Nebraska or Montana or Canada
$175k-$225k/yrRemoteFull Time
Respondology: An AI-powered social engagement platform that modernizes how brands moderate, listen to, and respond to social comments at scale.
4+ YOE4+ years engineering management, experience with production AI/ML or LLM-integrated systems, strong planning/prioritization, clear communication, technical depth to support engineering teams.
Ford Motor CompanyNYSE: F: Designs, manufactures, and sells cars, trucks, and SUVs.
5+ YOEBachelor's degree required, 5+ years professional experience with 2+ years in technical sales preferred; strong technical aptitude for BESS, commercial acumen, exceptional communication, and ability to support multi-million-dollar negotiations. Up to 50% domestic travel.
Service Desk Manager for a Managed Services Provider (MSP)
Louisville, Kentucky, United States
$95k-$125k/yrOnsiteFull Time
Mirazon: Provides managed IT services, cybersecurity, and technology consulting.
3+ YOE2+ Mgmt3–5+ years in service desk management; MSP experience preferred; leadership of technical support teams; familiarity with PSA/ticketing tools; strong organizational and communication skills.
ConnectWise, Autotask, Remote monitoring and management (RMM) tools
Michigan or Ohio or Kentucky or West Virginia or Pennsylvania or Maryland or Delaware or New Jersey or New York or Connecticut or Vermont or Rhode Island or Massachusetts or New Hampshire or Maine
$90k-$115k/yrRemoteFull Time
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
3+ YOEBachelor's or equivalent experience, 3+ years field sales, 1+ year industrial pump sales/support experience, pump fundamentals knowledge, strong technical communication and presentation skills.