90 technical support manager jobs at 59 companies in Lacey, WA
1w
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
3mo
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Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yr OnsiteFull Time
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
2w
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1w
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Sr. Manager, Technical Production
Los Angeles or Mercer Island
$207k-$289k/yr OnsiteFull Time
8+ YOE4+ Mgmt8+ years in media operations or content technology with 4+ years managing distributed managers; deep MAM, localization, cloud (AWS) experience; stakeholder management and global support expertise.
Media Asset Management (MAM), AWS, GCP, Azure, EVS
1w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
2mo
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Space Systems Technical Project Manager
Seattle or Tukwila
$105k-$125k/yr HybridFull Time
3+ YOEBachelors in engineering (or equivalent), 3+ years project management experience, experience with mechanical/hardware systems, MS Project and JIRA proficiency, budget/resource management, ability to support hardware test and launch activities, willingness to travel up to 25%.
Microsoft Project, JIRA
2d
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Technical Support Engineer II - Hybrid
Bellingham or Seattle or Kirkland or Tacoma or Issaquah or Tampa or Arlington or District of Columbia
$30-$35/hr HybridFull Time
CompTIA A+ and/or Network+ required, with certification obtainable within six months if absent. Requires Windows, macOS, server, networking, cloud, troubleshooting, communication, and documentation skills.
Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto Networking, SharePoint, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Microsoft Teams, Hyper-V, Autotask
1w
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Senior Technical Program Manager, Technology Portfolio Management - Developer Platform - HYBRID (Seattle, WA_
Seattle, Washington, United States
$142k-$221k/yr HybridFull Time
5+ YOE5+ years portfolio or program management supporting engineering, experience with quarterly planning, capacity and prioritization, strong written communication and stakeholder management, proficiency with Aha!, Jira, GitHub.
Aha!, Jira, GitHub, Claude
1mo
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Senior Technical Account Manager (Austin, Seattle, Denver)
Austin or Seattle or Denver
$114k-$158k/yr HybridFull Time
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
BGP, OSPF, IPSec, GRE, Firewalls, IPS, DDoS mitigation, WAF, traceroute, Wireshark, dig, cURL, Cloudflare's Well-Architected framework
1mo
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Android XR Technical Solutions Consultant
Kirkland or Mountain View or New York City or Seattle or San Francisco or Los Angeles
$152k-$222k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years troubleshooting and technical customer support; experience reading code (Java,C++,Python); 2+ years XR developer ecosystem experience; strong communication and problem solving.
Java, C++, Python, OpenXR, Unity, Unreal, Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct, Android GPU Inspector, OpenGL ES, Vulkan, Metal, DirectX, Android, Play
2mo
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Staff Product Manager, Support Experience
United States or New York City or Seattle or South San Francisco
$214k-$322k/yr HybridFull Time
12+ YOE12+ years product management experience, technical background, strong written and verbal communication, experience building multi-year vision and leading cross-team initiatives.
1mo
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Vehicle Support Center Technical Lead
Renton, Washington, United States
$90k-$128k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years vehicle/diesel diagnostics, PACCAR Engine and Electrical certification, strong communication and coaching, Microsoft Office and PC skills.
TCS 365, Microsoft Office
6d
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Microsoft 365 and Records Support Manager, Environmental Health (Project/Program Manager III)
Seattle, Washington, United States
$53-$67/hr OnsiteFull Time
2+ YOERequires 2+ years with Microsoft 365, SharePoint, Teams, Power Automate, and project management; 1+ year records management; change management, training, technical documentation, and communication skills.
Microsoft 365, Microsoft SharePoint, Microsoft Teams, Microsoft Power Automate, Microsoft Office, Tyler Enterprise Permitting and Licensing
3d
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Category Manager, Technical Apparel & Accessories
Poulsbo or United States
$115k-$135k/yr HybridFull Time
3+ YOEBachelor's degree preferred; 3–7 years in apparel merchandising required, including product line planning, product strategy, go-to-market support, and cross-functional collaboration. Travel up to 25% required.
Product Lifecycle Management (PLM)
1d
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Technical Assistant - Employee Benefits
Seattle, Washington, United States
$31-$33/hr HybridFull Time
High school diploma or equivalent, up to 2 years of related experience, Microsoft Office proficiency, communication, customer service, typing, problem-solving, time management, and teamwork skills.
Microsoft Office Suite
2w
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Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yr OnsiteFull Time
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
1w
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
2w
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Technical Coordinator - Environmental (Soundview Consultants)
Gig Harbor, Washington, United States
$27-$31/hr HybridFull Time
1+ YOEBachelor's degree required; 1–3 years environmental consulting or project coordination preferred; strong technical writing, organization, permitting knowledge, and project support skills.
6d
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SUPERVISORY ADMINISTRATIVE/TECHNICAL SPECIALIST
Keyport, Washington, United States
$120k-$184k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to NT-04 or GS-11/12 planning and monitoring security programs, personnel, budgets, and systems to resolve sensitive security matters.
USA Hire, USAJOBS, Resume Builder, Microsoft Excel
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