2d
Save
Mark Applied
Hide
Technical Support Specialist
Austin or New York City
$57k-$90k/yr HybridFull Time
2+ YOE2–3 years supporting technical products (SaaS/mobile); degree or bootcamp or equivalent; experience with case management (Salesforce, Zendesk); hands-on HTML,CSS,APIs,SQL; strong written/verbal English.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1w
Save
Mark Applied
Hide
Manager, Technical Services
Austin, Texas, United States
$133k-$261k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1w
Save
Mark Applied
Hide
Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
1mo
Save
Mark Applied
Hide
Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
remote desktops, G-Suite, OS navigation, EMS, HVAC, relay logic lighting controls
1mo
Save
Mark Applied
Hide
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1mo
Save
Mark Applied
Hide
Senior Technical Account Manager
Indianapolis or Austin
OnsiteFull Time
5+ YOE5+ years in technical account management or post-sales customer-facing support; strong technical knowledge of networking, HCI, virtualization, storage, Linux/Windows; CRM/Salesforce proficiency; bachelor's degree preferred; strong customer and executive communication.
CRM, Salesforce, Linux, Windows
2mo
Save
Mark Applied
Hide
Staff Technical Solutions Account Manager
Madison or Austin
OnsiteFull Time
5+ YOE5+ years in account management/technical customer support, strong communication and project management, technical troubleshooting, SQL and integrations experience, ability to work in-office in Austin or Madison.
SQL, JIRA, Python, JavaScript, Google Cloud, APIs, Webhooks
2w
Save
Mark Applied
Hide
Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
3w
Save
Mark Applied
Hide
Software Technical Specialist-API Support
Austin, Texas, United States
$65k-$90k/yr OnsiteFull Time
1+ YOE2+ years technical experience with bachelor's (or 0–2 years with master's); 1+ year internet-based travel/software experience; case management/CRM and Microsoft Office experience; familiarity with GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana.
GraphQL, SQL, JSON, REST, SOAP, Postman, Splunk, Kibana, Escapia UI, CRSTPF, Microsoft Office
1mo
Save
Mark Applied
Hide
Senior Technical Account Manager (Austin, Seattle, Denver)
Austin or Seattle or Denver
$114k-$158k/yr HybridFull Time
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
BGP, OSPF, IPSec, GRE, Firewalls, IPS, DDoS mitigation, WAF, traceroute, Wireshark, dig, cURL, Cloudflare's Well-Architected framework
4d
Save
Mark Applied
Hide
Operational Support Specialist Manager
Austin, Texas, United States
$81k-$171k/yr OnsiteFull Time
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with 10+ years technical/military experience, leadership managing technical teams, SIGINT/ISR experience, Windows/Linux proficiency, JIRA, DoD 8570 IAT Level I required, ability to travel 25–50%.
APERTURE, POINTGUARD, GEOnet, Windows, Linux, JIRA, Bash, Python, DRT
2w
Save
Mark Applied
Hide
Technical Project Coordinator
Burnet, Texas, United States
OnsiteFull Time
2+ YOE2+ years project coordination or manufacturing support experience; associate degree preferred; strong organization, communication, CAD familiarity, ERP and Microsoft Office (Excel, Outlook, Word).
CAD, ERP, Microsoft Excel, Microsoft Outlook, Microsoft Word
2mo
Save
Mark Applied
Hide
Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
Save
Mark Applied
Hide
Head of Product Support
Austin or Sydney or Toronto or Canada
$160k-$210k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years in technical product support with 3+ years leading teams; experience building 24/7/follow-the-sun support, SLA/incident management, cloud infrastructure and Kubernetes, and supporting AI/LLM systems in production.
Kubernetes, OpenTelemetry, Datadog, Grafana, LLM
1w
Save
Mark Applied
Hide
Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
1w
Save
Mark Applied
Hide
Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
3w
Save
Mark Applied
Hide
Escalation Manager
Austin or New York City
$105k-$143k/yr OnsiteFull Time
5+ YOE5+ years in TAM/enterprise support/incident or technical program management in B2B SaaS; technical literacy, exceptional communication, crisis leadership, cross-functional influence, and root-cause orientation.
1mo
Save
Mark Applied
Hide
Seasonal, Operations Technical Specialist (Part Time)
Austin, Texas, United States
FieldPart Time, Seasonal
H&R Block: A tax services providing seasonal office support and tax preparation services.
Provides hands-on operational, technical, and logistical support for seasonal tax offices; basic hardware setup and troubleshooting, custodial and minor maintenance work, inventory management, ability to lift 55+ lbs, reliable transportation, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
5d
Save
Mark Applied
Hide
Product Manager, Customer Support Shopping Applications, Apple Store Online
Austin, Texas, United States
OnsiteFull Time
Design and deliver scalable customer-centric technical solutions across online shopping, payments, fulfillment, delivery, and customer care.
3w
Save
Mark Applied
Hide
API Integration Support Engineer
Austin, Texas, United States
$37-$42/hr HybridFull Time
4+ YOE4+ years technical support engineering experience, expertise debugging REST APIs and interpreting logs, incident management experience, strong written and verbal communication, basic Python or JavaScript is a plus.
REST APIs, Python, JavaScript, SWIFT
Explore Jobs