39 technical support manager jobs at 26 companies in Mason, MI
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Technical Operations Support Manager
Ann Arbor or Flint or Dearborn
$88k-$100k/yrHybridFull Time
University of Michigan: Public research university offering undergraduate and graduate education.
5+ YOE3+ MgmtBachelor's degree plus 5+ years supporting enterprise technology systems, 3+ years supervising dispersed technical teams, project management, law enforcement background check and drug screening required.
Hurley Medical Center: A public teaching hospital providing specialized clinical care.
2+ YOE2+ years supporting enterprise network environments; experience with Microsoft Server, Active Directory, IIS, RAID, networking (OSI,TCP/IP,DNS,DHCP), cloud (GCP,AWS,GSuite); strong troubleshooting, project management, and communication skills.
Microsoft Server, RAID, Active Directory, IIS, GCP, AWS, GSuite, ESX, Hyper-V, XenApp, RemoteApp, BASH, PowerShell, Python, SQL Server, Epic
KLANASDAQ: KLAC: Provides process control systems for the semiconductor manufacturing industry.
5+ YOE2+ MgmtLead cross-functional teams to extend product life, ensure spare parts supportability, perform ROI-backed prioritization and risk mitigation; BS in engineering with experience preferred; 7+ years technology experience and 2–3 years team management preferred.
Blue Cross Blue Shield of Michigan: Provides health insurance plans and healthcare administration services.
2+ YOEProvide underwriting technical support and customer service, analyze policies and endorsements, research bureau/manual rules, respond to audits, and manage workflow; requires underwriting experience and analytical skills.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Provide field-based operational and technical support for seasonal tax offices including office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management, and deliveries.
Microsoft Outlook, Microsoft Teams, Microsoft Office
MacAllister Machinery: Dealer of Caterpillar construction, rental, and power equipment.
5+ YOE1+ MgmtBachelor's in a technical field or equivalent experience; 5+ years technical experience with generators, switchgear, controls and grid support; 1-3 years management and client/vendor management; NFPA 70E knowledge; strong project management and technical troubleshooting skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT/MacAllister Cat systems, Electronic control/synchronization systems
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in technical training or support enablement, strong networking and security foundation, experience designing and delivering onboarding and continuous learning for technical audiences, excellent communication and facilitation skills.
Entra ID, Active Directory, Exchange, Linux, Microsoft Azure, Amazon Web Services, Windows, Barracuda Campus
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
Schurz Communications: Family-owned provider of broadband, cloud, and IT services.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure; 2+ years in leadership; cloud, virtualization, networking, cybersecurity expertise; certifications (AWS, Azure, VMware, ITIL, CISSP); scripting (PowerShell, Python); SOC 2, HIPAA, PCI DSS knowledge.
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
Schurz Communications: Broadband, cloud services, and digital media provider.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure, 2+ years in leadership; cloud, virtualization, networking, cybersecurity; certifications (AWS/Azure/VMware/ITIL/CISSP); automation experience; SOC 2/HIPAA/PCI DSS familiarity.
Rolls-RoyceLondon Stock Exchange: RR: Manufacturer of aircraft engines and industrial power systems.
5+ YOEBachelor's in IT + 5 years CPQ functional support (or 9 years experience), authorized to work in the U.S., CPQ subject-matter expertise, DevOps in Microsoft/Azure, Cincom CPQ and PLM/ERP integration experience, travel ~20%.
H&R Block: A tax preparation and financial services providing seasonal office support and technology-enabled client services.
Field-based role supporting seasonal office setup, hardware installation/troubleshooting, facility maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
PFCU Credit Union: Provides banking and loan services to credit union members.
Provide technical support for online and digital banking systems, troubleshoot and resolve member issues, maintain help desk records, manage vendor relationships, and ensure security and compliance.
Rolls-Royce Power Systems: Designs and manufactures high-performance engines and power systems.
5+ YOEUS work authorization required; Bachelor's in Information Technology plus 5 years CPQ functional support experience, or 9 years CPQ experience; available for flexible hours including nights/weekends; ~20% domestic and international travel; Cincom CPQ, Microsoft on-premises/Azure and DevOps experience, PLM/ERP integration and ITSM knowledge preferre...
Cincom CPQ, Microsoft Azure, DevOps, Enterprise PLM, ERP, ITSM, GenAI
H&R Block: A provider of tax preparation and office support services that combines human expertise with digital innovation.
Field-based role supporting seasonal tax office setup/closure, basic building maintenance, PC hardware installation and troubleshooting, inventory management; must lift 55+ lbs, have reliable transportation, and use Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yrHybridFull Time
OTAVA: Provides secure and compliant multi-cloud and data protection solutions.
5+ YOE2+ MgmtLeads Technical Services team; 5+ years in technical support or IT infra; 2+ years leadership; cloud, virtualization, networking, cybersecurity; certs; scripting; compliance knowledge.
Sussex or Wixom or Zeeland or Michigan or Wisconsin or Illinois or Minnesota or Iowa or Nebraska
FieldFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years technical sales/sales support, experience with power generation or generator paralleling preferred, ability to support distributors and engineering firms, and conduct technical training.
PDSS, Power Design Pro, Modular Power System (MPS)
Alkegen: Manufactures high-performance materials for insulation, filtration, and batteries.
5+ YOE2+ MgmtBachelor’s in engineering or materials science, 5+ years engineering experience with 2+ years management, familiarity with high-temperature insulation products, project management, standards, and customer-facing technical support.
Sr. Project Engineering Manager - Power Generation
Overland Park or Chattanooga or Ann Arbor or Houston or Cary
HybridFull Time
Black & Veatch: Provides engineering, procurement, and construction services for global infrastructure.
11+ YOEBachelor's in engineering, 11+ years related experience, active engineering registration (EOR support), P.E. highly preferred, experience managing EPC/design services for power generation, client communication and technical leadership.
USMCD1000890090: A multi-unit restaurant organization providing technology support and operational services to optimize restaurant performance and guest experience.
2+ YOEHigh school diploma/GED, 2+ years technical support or IT experience (restaurant tech preferred), valid driver's license and reliable transportation, ability to travel between locations, lift up to 50 lbs, troubleshooting and vendor management skills; Microsoft 365 and networking experience preferred.
Point-of-Sale (POS) systems, Self-Order Kiosks, Digital Menu Boards, Drive-Thru Technology, Mobile Order & Pay systems, Delivery integration platforms, Restaurant Wi-Fi, routers, switches, wireless systems, Timekeeping and labor management systems, Back-office systems, Microsoft 365
Toll BrothersNYSE: TOL: A leading builder of luxury residential homes.
3+ YOEHigh school diploma or equivalent; 3+ years customer service; 2+ years construction/maintenance experience; strong communication, time management, and technical aptitude.